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BMW of Westlake
Westlake, OH
4,528 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,528 reviews
Verified Customer
December 01, 2022
C courteous, staff and fast turnaround time. Good explanation of repairs and a clean car upon return. Good explanation of repairs and a clean car upon return. More
by RLHCGRPOD
Employees Worked With
November 29, 2022
The staff at BMW is respectful, caring and professional. I will continue driving BMW’s because of the high level of respect the dealership staff consistently shows! Keep up the great work! I want to give a I will continue driving BMW’s because of the high level of respect the dealership staff consistently shows! Keep up the great work! I want to give a special shout out to Brittaney for speeding things up and getting my car serviced when they were slammed with a ton of work before I showed up. I love you guys! More
by CKV1
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
November 28, 2022
Great buying experience. Very knowledgeable staff and friendly making it a great experience. Highly recommend purchasing a vehicle from BMW Westlake. Very knowledgeable staff and friendly making it a great experience. Highly recommend purchasing a vehicle from BMW Westlake. More
by John Grucella
November 28, 2022
The client advisor was efficient, helpful and knowledgeable. She kept me informed of the status of my order. The product genius were friendly and helpful in selecting all the apps and set-up in knowledgeable. She kept me informed of the status of my order. The product genius were friendly and helpful in selecting all the apps and set-up in my SAV. I was thoroughly briefed with all the capabilities of the SAV. They offered their assistance in the future. More
by RUDY
November 27, 2022
Seamless buying experience with fair trade and great selection. I had a couple other dealers I was going to visit before making final decision however Naz delivered what I was looking for and exceeded selection. I had a couple other dealers I was going to visit before making final decision however Naz delivered what I was looking for and exceeded my expectations More
by JOEL.RAYMOND
November 26, 2022
Great team and helpful and responsive. Very pleasant waiting area. Prompt service and love the video presentation by the mechanic! Very pleasant waiting area. Prompt service and love the video presentation by the mechanic! More
by JZIMON
November 26, 2022
Appointment was easy to obtain and the service was fast and done well. Pleasant experience. and done well. Pleasant experience. More
by FENSTERMAKER11
November 25, 2022
Service is always prompt. Would like to have courtesy drop off but understand it is difficult in the early am. Would like to have courtesy drop off but understand it is difficult in the early am. More
by KJKERN
November 25, 2022
It is very professional and gives sound explanation on the service that's needed. B the service that's needed. B More
by DENT0
Employees Worked With
