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BMW of Westlake
Westlake, OH
4,520 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,520 reviews
Verified Customer
January 10, 2023
Had car in for a headlight. Light was not in stock. Waited two weeks and called the dealer myself to find that it was now in stock and I could finish the service. No one call Light was not in stock. Waited two weeks and called the dealer myself to find that it was now in stock and I could finish the service. No one called me to tell me the part was in. More
by ddpodpes
January 10, 2023
I have purchased 3 , 5series cars ,1 , 7 series car and this 2022 x5 is my 5 th x5 series vehicle. All were excellent vehicles. this 2022 x5 is my 5 th x5 series vehicle. All were excellent vehicles. More
by jmieschnidt
January 10, 2023
Nice and welcoming environment. Jim and Nate in service are always friendly and accommodating. Highly recommended. Jim and Nate in service are always friendly and accommodating. Highly recommended. More
by jamiesamaha
January 08, 2023
Mr. John is a professional. He walked me through the process for getting my 2023 BMW M5 Competition hassle free. I traveled from NYC to OH to complete this transaction. The vehicle was pristine as adver process for getting my 2023 BMW M5 Competition hassle free. I traveled from NYC to OH to complete this transaction. The vehicle was pristine as advertised and delivered to NYC within 2 days. Good communication and good transaction. Would recommend him and Westlake BMW anytime. More
by Olusegun
January 07, 2023
Friendly greeting and efficient service, good communication of service needs and recommendations without being pushy or trying to sell communication of service needs and recommendations without being pushy or trying to sell More
by LOBINS_N_J
Employees Worked With
January 07, 2023
Great staff. Lack of loaners is a problem. Customer service staff are great. Loaner is the problem. They used to be the best in town. Lack of loaners is a problem. Customer service staff are great. Loaner is the problem. They used to be the best in town. More
by MARIMAMARCU
January 06, 2023
Jim was very helpful, kept in contact with me to tell me what was going on with the car. Charle, the tech was great also with the video of the car.I really appreciated that great job.thank you. what was going on with the car. Charle, the tech was great also with the video of the car.I really appreciated that great job.thank you. More
by tesmar38
Employees Worked With
Charles service tech., Jim Strunk
