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BMW of Westlake
Westlake, OH
4,519 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,519 reviews
January 21, 2023
Always a great experience. This time the service center doubled as my office, they got me in early and out quickly. This time the service center doubled as my office, they got me in early and out quickly. More
by bhamill2
Verified CustomerEmployees Worked With
January 21, 2023
Service was completed as discussed. Customer service rep kept me up to date on the progress. Customer service rep kept me up to date on the progress. More
by COYNER_B
Employees Worked With
January 21, 2023
I had a wonderful experience at this BMW dealership. They did fast work and the wait was comfortable. They did fast work and the wait was comfortable. More
by VANKEULS
Employees Worked With
January 20, 2023
We are new to the area - needed service in a pinch during holidays. Our x5 went 'dead' day before Christmas Eve. Thank you for talking us thru potential issues and queezing us in for service ! We will be bac holidays. Our x5 went 'dead' day before Christmas Eve. Thank you for talking us thru potential issues and queezing us in for service ! We will be back. More
by DAVENE.GARVEY
Employees Worked With
Nate Lieb
January 20, 2023
Staff very helpful, polite and efficient. Always willing to address any questions or concerns. How ever this last visit I noticed that my washer fluid wasn’t capped off because I ran out a da Always willing to address any questions or concerns. How ever this last visit I noticed that my washer fluid wasn’t capped off because I ran out a day and a half later. But that was ok I had some at home. More
by IIESHAHAMMOND
Employees Worked With
Nate Lieb
January 20, 2023
Great service- got me in quick for an oil change. Very easy to schedule online as well Very easy to schedule online as well More
by JRSCHENKER
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda
January 19, 2023
Brittaney Quick and Nate Lieb are always professional, personable and ready to accommodate the services needed. personable and ready to accommodate the services needed. More
by MARGO5
January 18, 2023
Jerry Mancini was excellent to work with. He was very attentive, discussed options, and was very patient and pleasant throughout the buying experience. The dealership made negotiations a bree He was very attentive, discussed options, and was very patient and pleasant throughout the buying experience. The dealership made negotiations a breeze and the financing went through without a flaw. We are happy with the overall buying experience and would definitely come back for a future purchase. More
by wklein57
January 16, 2023
Great experience with BMW Westlake. Jim Strunk in service is very helpful, professional and knowledgeable. Dealing with Jim over several years has been a pleasure Jim Strunk in service is very helpful, professional and knowledgeable. Dealing with Jim over several years has been a pleasure More
by brad z.
