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BMW of Westlake
Westlake, OH
4,568 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,568 reviews
April 04, 2025
Kelly is amazing you’re lucky to have her on your team. She’s very professional and helped me in every way to put me in my first of many BMW’s. I get excited every time I get in my i4!!! Please let her She’s very professional and helped me in every way to put me in my first of many BMW’s. I get excited every time I get in my i4!!! Please let her know More
by DINOHOLMES67
Verified Customer
April 04, 2025
They made the purchase seamless and easy. The sales person was Tiny Hildebrand and he was great. No pressure just helpful. The sales person was Tiny Hildebrand and he was great. No pressure just helpful. More
by SPAGTWIRLER
April 03, 2025
Cory and all the BMW Westlake folks were great. Very polite and professional and got me in and out in no time. Thanks and I’ll return for sure. Very polite and professional and got me in and out in no time. Thanks and I’ll return for sure. More
by ghsmith312
Employees Worked With
April 03, 2025
Not an awful experience, but not great. Not overly communicative, quoted me an exorbitant amount for the needed repairs. Not overly communicative, quoted me an exorbitant amount for the needed repairs. More
by tom.runger
Employees Worked With
April 02, 2025
I spent about an hour with Dirk so I’m not sure who Jared is. Dirk was very patient with me and a good teacher on how my new car works. Doing so much better! is. Dirk was very patient with me and a good teacher on how my new car works. Doing so much better! More
by YOUNG_PAT
April 02, 2025
Best dealer you could go, best service and attention, definitely will come back for my next service definitely will come back for my next service More
by JAIMITO271191
April 02, 2025
They are very professional and accommodating, purchase is just the begging it is service that make the difference in car ownership just the begging it is service that make the difference in car ownership More
by Bernie B
Employees Worked With
March 30, 2025
Nez and Mike were both nice and professional. .very knowledgeable..dealership very clean and presentable..Mike even went to my house and programmed my garage door opener.. .very knowledgeable..dealership very clean and presentable..Mike even went to my house and programmed my garage door opener.. More
by EMILIE7907
March 30, 2025
Brittany was great. I really appreciated having access to a loaner vehicle while my car was being serviced. Overall, the interior was cleaned very well; however, I did n I really appreciated having access to a loaner vehicle while my car was being serviced. Overall, the interior was cleaned very well; however, I did notice that the backseat was not done to the standard I was expecting. More
by Marti4216
Employees Worked With
