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BMW of Westlake
Westlake, OH
4,798 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,798 reviews
October 20, 2025
As always . Exceptional service and staff . Thank you ! Matt was awesome . Needless to mention Britney and John . Exceptional service and staff . Thank you ! Matt was awesome . Needless to mention Britney and John . More
by TarekDbouk
Verified Customer
October 19, 2025
Wry easy lease turn in and new lease. Great customer service and knowledgable tech guy. Great customer service and knowledgable tech guy. More
by Andrea A.
October 18, 2025
I have always felt like everyone at BMW is helpful and knowledgeable. My car looks and runs great. knowledgeable. My car looks and runs great. More
by Jmlinsky
October 17, 2025
This was the best experience in buying a car ever. Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in Kelly was just amazing and her customer Service outstanding!!! Not to mention the care they took making sure I knew how to operate all the bells in my new car. . More
by REALTORSANDYAUSTIN
October 16, 2025
Hi Tony Hildebrandt was the best seller. He helped so much. Really made it easy. Can’t say enough good things. He helped so much. Really made it easy. Can’t say enough good things. More
by Lkat
October 16, 2025
Cory is excellent at customer service. I went in with what I thought was a 15 minute tire check and left with a rental in enough time to make my appointments for the day. Cory’s attentio I went in with what I thought was a 15 minute tire check and left with a rental in enough time to make my appointments for the day. Cory’s attention to detail is top notch More
by kkovach
Employees Worked With
October 16, 2025
Really just the most amazing dealership you can go to. The service department is amazing. The service department is amazing. More
by bmquick08
Employees Worked With
October 16, 2025
I received Great service from this shop. They did completed the job quicker than I expected. They did completed the job quicker than I expected. More
by VANKEULS
Employees Worked With
October 15, 2025
He answered my text message promptly and scheduled my appointment for a dent removal on my X1. I wasn't expecting that, but it was appreciated. appointment for a dent removal on my X1. I wasn't expecting that, but it was appreciated. More
by BAKERYBOX11
Employees Worked With
Jimmy Laumer
