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BMW of Westlake
Westlake, OH
4,265 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,265 reviews
December 21, 2024
I had no problem picking up my car The sales people were wonderful Will buy a car from them again wonderful Will buy a car from them again More
by RAMGEET729
Verified Customer
December 21, 2024
Great service. Quick and easy. I asked how long it would take and they beat it by 10 minutes. Quick and easy. I asked how long it would take and they beat it by 10 minutes. More
by DSTRAYER60
Employees Worked With
December 21, 2024
Corey was great! Helpful and answered all my questions. I will be returning for my next service Helpful and answered all my questions. I will be returning for my next service More
by JANELJENDRE
Employees Worked With
December 21, 2024
GM Adam Moon and Genius Advisor Dirk Steffen were awesome. Both of them were engaging and informative. They made the sales and delivery process a smooth one. awesome. Both of them were engaging and informative. They made the sales and delivery process a smooth one. More
by dskaljac
December 21, 2024
This was my 3rd BMW from John and Westlake. It was a great experience and the service department is exceptional. It was a great experience and the service department is exceptional. More
by jrchattin
December 21, 2024
Andrew was very professional and helpful when explaining the service I needed for my vehicle. Andrew kept me informed every step of the way. the service I needed for my vehicle. Andrew kept me informed every step of the way. More
by RENATTA102
December 19, 2024
It is really hard to write fifteen words! I had good service, was well treated - no complaints! I had good service, was well treated - no complaints! More
by BFNEILSEN
Employees Worked With
December 19, 2024
Thing are handed in a timely manner here. Service in the waiting room could be more aligned to BMW class and reputation. Service in the waiting room could be more aligned to BMW class and reputation. More
by A_MAJDFAR
Employees Worked With
December 18, 2024
The service was fine. It was not exceptional or horrible. I had a Mercedes before I got the BMW. Their service reps make you feel like a valued patron. It was not exceptional or horrible. I had a Mercedes before I got the BMW. Their service reps make you feel like a valued patron. More
by DROBERTSONLAW
Employees Worked With
December 18, 2024
The Service Department is very thourough and professional. Matt is very kind and helpful. Waiting area is comfortable. professional. Matt is very kind and helpful. Waiting area is comfortable. More
by EMC1520
