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BMW of Westlake
Westlake, OH
5,020 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,020 reviews
Verified Customer
January 24, 2026
Easy and smooth sale and purchase of my vehicle Would buy from Westlake BMW again for sure from Westlake BMW again for sure More
by CHRISTOPHERCRIST
January 23, 2026
Service was great Mat recognized me and accommodated all my concerns with the car thanks my concerns with the car thanks More
by jvlaroche
January 23, 2026
Brought the car in due to a recall! I also told the service manager about a strange noise in the front end of my X5 and they told me of a bad tie rod that was causing that! They repaire I also told the service manager about a strange noise in the front end of my X5 and they told me of a bad tie rod that was causing that! They repaired it and called in a timely manner! Great Job 👍 More
by Armond Girardi Jr
Employees Worked With
January 23, 2026
Very efficient and professional, finished up ahead of time estimate and made the entire service experience painless. time estimate and made the entire service experience painless. More
by ML.MANSFIELD
Employees Worked With
January 23, 2026
Although I was expecting a better quote for my services under the circumstances and please dont take that as a negative at all, Kevin and others showed empathy towards me. In the end Kevin and Westlake BMW under the circumstances and please dont take that as a negative at all, Kevin and others showed empathy towards me. In the end Kevin and Westlake BMW did what they could in the scope of their own job. It was a win win. Customer service was 10's all across the board. More
by TRIECET3
Employees Worked With
Kevin was the Advisor
January 22, 2026
Cory was absolutely amazing to deal with his attention to detail. He got me in right away. He was absolutely amazing. detail. He got me in right away. He was absolutely amazing. More
by JACOUTRIS
Employees Worked With
