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BMW of Westlake
Westlake, OH
4,336 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,336 reviews
January 21, 2025
Great dealership. Everybody was professional Kelly and Nez was a great help Definitely would recommend. Good service Everybody was professional Kelly and Nez was a great help Definitely would recommend. Good service More
by TTROY3155
Verified Customer
January 21, 2025
ANDREW TAKE GREAT CARE OF ME. HE KEEPS ME AWARE OF ALL THE STEPS FOR MY CAR WHILE HE HAS IT. HE ALWAYS GETS A VALET FOR ME. I LOVE WESTLAKE. HE KEEPS ME AWARE OF ALL THE STEPS FOR MY CAR WHILE HE HAS IT. HE ALWAYS GETS A VALET FOR ME. I LOVE WESTLAKE. More
by ASWAILS
Employees Worked With
January 21, 2025
I scheduled a regular oil change and maintenance. It was all timely and no issues. It was all timely and no issues. More
by RPLAGENS1963
Employees Worked With
January 21, 2025
It was a great experience. Very kind, detailed, and efficient with my vehicle. Will only bring my BMW to Westlake! Very kind, detailed, and efficient with my vehicle. Will only bring my BMW to Westlake! More
by Erik
January 20, 2025
This dealership is the perfect picture of dealership! Very friendly, welcoming and professional! Sometimes I literally drive there just to look at the cars because I like so much being there! Very friendly, welcoming and professional! Sometimes I literally drive there just to look at the cars because I like so much being there! More
by DANELOS23
January 20, 2025
Great place. Comfortable lounge area. Employees are on top of your needs and let you know as work is being done. Comfortable lounge area. Employees are on top of your needs and let you know as work is being done. More
by jhandley158
January 20, 2025
Helpful! All were attentive. Brought car to me after purchase. Provided assistance in understanding the technology. Good experience. All were attentive. Brought car to me after purchase. Provided assistance in understanding the technology. Good experience. More
by JSLATER
Employees Worked With
January 19, 2025
Jared is one of the best managers in the business! He took great care of us. Definitely will be back for more BMWs! He took great care of us. Definitely will be back for more BMWs! More
by WIS913
January 19, 2025
The service was fine, but they clearly did not value my time. I waited nearly 20 minutes for them to bring my car as I was on my lunch break from work. Also the next day I had no washer fluid. Given the time. I waited nearly 20 minutes for them to bring my car as I was on my lunch break from work. Also the next day I had no washer fluid. Given the premium costs I pay for service, I would have expected them to fill that as part of my service. More
by JFERRELLCS
Employees Worked With
January 19, 2025
Brittaney and the crew were amazing. Couldn't ask for a better place for service Couldn't ask for a better place for service More
by bmquick08
Employees Worked With
