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BMW of Westlake
Westlake, OH
4,393 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,393 reviews
February 22, 2025
Service is thorough and customer service reps are very pleasant and keep you updated on every detail. pleasant and keep you updated on every detail. More
by KRAY44107
Verified Customer
February 21, 2025
Service Department did a good job. Only thing I would change that a call a day or so prior to get the drivers license and insurance for the valet instead of that morning. Overall was Only thing I would change that a call a day or so prior to get the drivers license and insurance for the valet instead of that morning. Overall was good. More
by DAVE@CQCOHIO.COM
Employees Worked With
February 20, 2025
Had my car in for service and they promptly diagnosed the problem and remedied it. problem and remedied it. More
by jpd1206
Employees Worked With
February 20, 2025
Replaced front brakes at 9900 miles on 228ix 2022 due to a hung caliper. Only in board pad worn. Charged me half…should have be full covered under warranty as not a normal failure. Almost $400 3 out of 5 a hung caliper. Only in board pad worn. Charged me half…should have be full covered under warranty as not a normal failure. Almost $400 3 out of 5 because you only covered halh More
by TERRYRENA
Employees Worked With
February 18, 2025
Timely, pleasant, easy to work with. I’m never worried or concerned when I have to take the car in for servicing. I’m never worried or concerned when I have to take the car in for servicing. More
by JGRECO5
Employees Worked With
February 18, 2025
Service and the people were great, but I bought a brand new set of Perelli tires and they were filthy they cleaned up nice but new set of Perelli tires and they were filthy they cleaned up nice but More
by gschudel
Employees Worked With
February 17, 2025
No pressure sales. Great car selections. Everyone at the dealership treated me with smiles and very polite. Great car selections. Everyone at the dealership treated me with smiles and very polite. More
by SRACECIC
February 17, 2025
Treated me fairly. Timely and good service advisor.thank you very much Don’t tell me how much to write. That’s pissing me off Timely and good service advisor.thank you very much Don’t tell me how much to write. That’s pissing me off More
by DAVID.FAGNILII
Employees Worked With
February 16, 2025
Very professional, got me in and out in a timely manner. Very accommodating to my schedule. Very accommodating to my schedule. More
by Tedkrawecevl
Employees Worked With
February 16, 2025
Always fast and efficient service. They have best customer service. They always go above and beyond. They have best customer service. They always go above and beyond. More
by jarar60824
