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BMW of Westlake
Westlake, OH
5,123 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,123 reviews
Verified Customer
March 14, 2026
Brittney and her team always do an excellent job in advising and servicing my bmw vehicle. advising and servicing my bmw vehicle. More
by jpingor
March 12, 2026
I waited for over 2 hours for a standard scheduled maintenance appointment. When they finally brought me my vehicle, I started it and the driver restraint system malfunction light was on. I went back maintenance appointment. When they finally brought me my vehicle, I started it and the driver restraint system malfunction light was on. I went back in and told them and this, and waited 15 more minutes or so until they figured out how to make it go away. I then left, and less than a mile down the road a tire pressure alert came on. All of this was annoying but I let it go. This was 2 months ago. I’ve driven about 1000 miles since then and the other day wiper fluid needed to be added. I opened my hood for the first time since the service and there was a towel just sitting in there. Seriously? Even though it’s been two months I decided to write this review after finding the towel. The service needs to be better. One star given because the service coordinator person I dealt with was pleasant. The star is for him. More
by MSKATIECLEVENGER
Employees Worked With
March 10, 2026
Accommodative and professional Extremely considerate and very professional make you feel like you wanna come back again and again very professional make you feel like you wanna come back again and again More
by THOMAS.SCHROCK
