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BMW of Westlake

Westlake, OH

4.8
4,557 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,557 reviews

May 14, 2025

Always an excellent experience. Entire staff goes above and beyond! Sam Kadriv did an excellent job on the detailing More

by RAC33
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
May 14, 2025

It is a pleasure working with sales department John Caruso, who is attentive, helpful and knowledgeable. More

by KARENSZABO08
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Tony Hildenbrant was a great representative of the BMW brand. He was very knowledgeable, responsive and easy to deal with. More

by avdeywa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hildebrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Clean neat helpful kind good need more information need more ideals for the customer to go after More

by KEMPTRAWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier Lady 5 star
May 13, 2025

While traveling through Ohio from out of state I received quick and efficient service on my vehicle due to tire damage. More

by ABWALKER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 12, 2025

Brittany in your service department is fantastic. Been working w her for over 7 years. She might be the most valuable asset helping to facilitate a great customer experience. When I say great, I mean More

by jkrecic
Recommend Dealer
Yes
Employees Worked With
Cory McConville
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
May 12, 2025

Great service team! Always kept me up to date on status of my car. Kevin was the best! More

by JMPETERS1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin from the service dept! ⭐️ ⭐️⭐️⭐️⭐️
May 11, 2025

The guy I was working with was great. Please do not spam me with surveys next time. More

by Jack Bensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 14, 2025 -

BMW of Westlake responded

Hello Jack, thank you; we appreciate your feedback!

May 11, 2025

All service procedures are well explained and video recorded. Repairs and car diagnostics are done in timely manner. More

by VINCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

BMW of Westlake responded

Thank you so much for the positive review!

May 10, 2025

Excellent customer service and quick service turnaround time. Cory was very good at communicating and responding to my messages. More

by AMANDAMBRICKER
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
May 14, 2025 -

BMW of Westlake responded

Amanda, we are very happy we could provide you with a positive experience!

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