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BMW of West Chester - Service Center

West Chester, PA

4.7
926 Reviews

926 Reviews of BMW of West Chester - Service Center

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January 16, 2024

Could not be better I'm satisfied Thank you I said it all NO Enough ....and you wonder why I will stop answering these surveys More

by MVADASZ0
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
January 16, 2024

Great service and experience as always at this location. This was my first time with Bill and was still great More

by raoul27th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

BMW of West Chester responded

We are delighted to hear you enjoyed working with Bill on your recent service visit. Many thanks again for choosing BMW of West Chester!

January 16, 2024

My experience at the dealer has always been exceptional! I would highly recommend West Chester BMW and more than likely purchase my next car from WC BMW. More

by TOMKOMP
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
Jan 16, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for our team here at BMW of West Chester!

January 16, 2024

Easy as usual. Waiting area is comfortable and car was ready fairly quickly Coffee machine is a nice touch More

by AB
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
Jan 17, 2024 -

BMW of West Chester responded

We are delighted to hear you found our customer lounge a pleasant place to wait while your vehicle was being serviced. Many thanks for choosing BMW of West Chester!

January 15, 2024

Easy to book the service Nice waiting area and service was done in time. Would like to visit in the future More

by HAOJIANGSHCN
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
Jan 16, 2024 -

BMW of West Chester responded

Making it easy and convenient for you is always our goal. Many thanks again for choosing BMW of West Chester!

January 15, 2024

Nice Very informative. Harold handled everything appropriately. Just thought the pricing was way to expensive. Car is being fixed elsewhere. More

by Jmills102795
Recommend Dealer
Yes
Employees Worked With
Harold
Jan 15, 2024 -

BMW of West Chester responded

We are pleased to hear Harold was able to provide effective assistance. As consumers ourselves we understand the desire to contain the cost of repairs and maintenance to the greatest degree possible. When your repairs call for the expertise of factory trained technicians using genuine BMW parts with a 2 year unlimited mileage warranty we can offer an excellent value.

January 15, 2024

Very professional and precise right from the beginning to end. They went extra miles at every step to make sure we had the best possible experience. People centered dealership, keep up the good work. More

by ruchisaini84
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
Jan 15, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional performance of our service team. Many thanks from all of us at BMW of West Chester!

January 15, 2024

Harold was a pleasure to deal with. He kept us informed throughout the process. Quality of service was absolutely excellent. More

by dougmeenan
Recommend Dealer
Yes
Employees Worked With
Harold
Jan 15, 2024 -

BMW of West Chester responded

We are delighted to hear Harold kept you well informed during the course of your service visit. Many thanks for choosing BMW of West Chester!

January 15, 2024

Everyone was very helpful and it was easy to communicate with Very happy overall with the service More

by cortneywalkerrohr
Recommend Dealer
Yes
Employees Worked With
Idk. I think Caroline
Jan 16, 2024 -

BMW of West Chester responded

We are delighted to hear your were so pleased with the easy and helpful performance of our service team. Many thanks for choosing BMW of West Chester!

January 15, 2024

Very professional. She brought in an expert for my car on a couple questions I had and developed perfect answers for the ride I was trying to develop. More

by jnhathaway5
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
Jan 16, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional assistance delivered by Melissa. Many thanks for choosing BMW of West Chester!

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