BMW of West Chester - Service Center

I've had 6 BMW's from Ottos since 1999 and am currently ordering my first from West Chester. Bill had been my service rep the entire time. I wouldn't change a thing. ordering my first from West Chester. Bill had been my service rep the entire time. I wouldn't change a thing. More

Best service I’ve received at a dealership. Both Sales and Service department are excellent! I highly recommend using Ottos BMW Both Sales and Service department are excellent! I highly recommend using Ottos BMW More

All interactions were with friendly, efficient and very accommodating staff!! 5 stars for sure!! 5 stars for sure! accommodating staff!! 5 stars for sure!! 5 stars for sure! More

Service was excellent. Our service attendant Arielle was aware of all our needs and did everything she could to have the service completed efficiently and in a timely mann Our service attendant Arielle was aware of all our needs and did everything she could to have the service completed efficiently and in a timely manner! More

Professional and honest service. I waited for my car and they quick and responsive. I would do it again I waited for my car and they quick and responsive. I would do it again More

Service was great. They started working on my car as I arrived. I was waiting for the car since I had an early appointment. They rewiewed the whole car. They started working on my car as I arrived. I was waiting for the car since I had an early appointment. They rewiewed the whole car. More

Frank was very professional and expedited the service for my 428l. Thanks again for the service. my 428l. Thanks again for the service. More

Efficient check in, clear explanation of service to be done and cost associated, and the work was done in a timely manner. The waiting area was fine. Explanation of services done afterward was very clearl done and cost associated, and the work was done in a timely manner. The waiting area was fine. Explanation of services done afterward was very clearly done and the car was spotlessly clean inside and out when I drove away. More

Attentive friendly and well organized. Timely communication and completion of service. Easy to schedule appointments Timely communication and completion of service. Easy to schedule appointments More

Prompt and attentive service. Turned the car around very quickly while also arranging for transportation from and back to the dealer Turned the car around very quickly while also arranging for transportation from and back to the dealer More