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BMW of West Chester - Service Center
West Chester, PA
660 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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660 Reviews of BMW of West Chester - Service Center
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November 28, 2023
One of the best dealerships I've had experience with. They treat their customers with honesty and respect. I will not use another dealership for future car purchases They treat their customers with honesty and respect. I will not use another dealership for future car purchases More
by Jodi5
Verified CustomerEmployees Worked With
Scott
November 25, 2023
Update your customer records. Use a two/three way match. But at least via purchase vs service. Thank you. Use a two/three way match. But at least via purchase vs service. Thank you. More
by elh2772
Employees Worked With
Other Employees :
Ralph Nofsinger is the best. I love BMW - but Ralph is the one who closes the deal for me. You lose Ralph (outside of him retiring) you lose me.
November 24, 2023
My experience is always good but my concern is receiving a compatible loaner car. The cost is very expensive. It would be great to reduce it. a compatible loaner car. The cost is very expensive. It would be great to reduce it. More
by Ricky Wilson
Employees Worked With
November 24, 2023
Great service, pleasant staff. They do quality work and always return my car clean and in good working order. They do quality work and always return my car clean and in good working order. More
by RADRN
November 24, 2023
It is a great to have a bmw for a while in your life to enjoy driving and the servers! enjoy driving and the servers! More
by Dengjinw
November 22, 2023
I have been with this dealer for a long time. Excellent service as usual.Have purchased several vehicles from this dealer Excellent service as usual.Have purchased several vehicles from this dealer More
by randy61
Employees Worked With
November 22, 2023
Frank was very friendly and attentive and attended to all of needs. I was definitely satisfied. of needs. I was definitely satisfied. More
by cacjrl
Employees Worked With
November 22, 2023
BMW of West Chester's service dept was very knowledgeable and customer friendly. Harold Harris was extremely attentive and patient as I had an urgent situation and hard decisions to make. His knowledge of t and customer friendly. Harold Harris was extremely attentive and patient as I had an urgent situation and hard decisions to make. His knowledge of the subject matter and his suggestions of various solutions were extremely helpful. On top of all that, he was a pleasure to deal with. More
by beyphoto
Employees Worked With
Harold Harris
November 22, 2023
I received an offer for ultimate oil care services for 3 years. I tried signing up for it online however received a message stating the BMW wasn't available. I called the dealership to sign up for it and Me years. I tried signing up for it online however received a message stating the BMW wasn't available. I called the dealership to sign up for it and Melissa was able to help me complete the transaction. More
by Brjmo
