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BMW of West Chester - Service Center

West Chester, PA

4.7
625 Reviews

625 Reviews of BMW of West Chester - Service Center

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January 15, 2024

Harold was a pleasure to deal with. He kept us informed throughout the process. Quality of service was absolutely excellent. More

by dougmeenan
Recommend Dealer
Yes
Employees Worked With
Harold
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Jan 15, 2024 -

BMW of West Chester responded

We are delighted to hear Harold kept you well informed during the course of your service visit. Many thanks for choosing BMW of West Chester!

January 15, 2024

Everyone was very helpful and it was easy to communicate with Very happy overall with the service More

by cortneywalkerrohr
Recommend Dealer
Yes
Employees Worked With
Idk. I think Caroline
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Jan 16, 2024 -

BMW of West Chester responded

We are delighted to hear your were so pleased with the easy and helpful performance of our service team. Many thanks for choosing BMW of West Chester!

January 15, 2024

Car took longer for service due to the volume of people waiting in person. Service itself is always good. Price is expensive. People are friendly. More

by usmc4irish
Recommend Dealer
Yes
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Jan 15, 2024 -

BMW of West Chester responded

Please be assured we strive to service your vehicle as efficiently as possible in order to minimize your waiting time. Thank you for choosing BMW of West Chester!

January 15, 2024

Gave a 1 because of the excessive texting. Please stop texting me!!!! Please STOP texting!!!!! More

by btartar
Recommend Dealer
No
Employees Worked With
Melissa Gibson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
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Jan 15, 2024 -

BMW of West Chester responded

We want to tailor our communication to match your needs. We can help you opt out of text communication going forward.

January 15, 2024

All right Overall good, waiting time was bad for rotating tires it took more than two hours with appointment More

by coptic70
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
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January 15, 2024

Communication was a little slow a few times. Shipping was very fast, prices were accurate. More

by thmsdoyle
Recommend Dealer
Yes
Employees Worked With
Anthony Blubello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Blubello
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January 15, 2024

Efficient and friendly It was a pleasure to have my vehicle serviced at bmw of west chester More

by 7sapnas
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
Report | Print
Jan 16, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and efficient performance of our service team. Many thanks for choosing BMW of West Chester!

January 15, 2024

Easy to book the service Nice waiting area and service was done in time. Would like to visit in the future More

by HAOJIANGSHCN
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
Report | Print
Jan 16, 2024 -

BMW of West Chester responded

Making it easy and convenient for you is always our goal. Many thanks again for choosing BMW of West Chester!

January 15, 2024

I great experience with all I involved would recommend them To anyone who owns a BMW More

by rmillermidbelt
Recommend Dealer
Yes
Employees Worked With
Joe
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Jan 16, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team. Many thanks for choosing BMW of West Chester!

January 15, 2024

Very professional. She brought in an expert for my car on a couple questions I had and developed perfect answers for the ride I was trying to develop. More

by jnhathaway5
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
Report | Print
Jan 16, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional assistance delivered by Melissa. Many thanks for choosing BMW of West Chester!

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