BMW of West Chester - Service Center

Outstanding service. All questions answered The service work is explained in simple terms and then I was kept informed of the status of work as it progressed. All questions answered The service work is explained in simple terms and then I was kept informed of the status of work as it progressed. More

Fast courteous, no problems Very nice experience good people to work for will get my car serviced there again people to work for will get my car serviced there again More

Clean, fast, professional and courteous. I am a long time customer. I recommend them to my friends. I am a long time customer. I recommend them to my friends. More

It's always a pleasant and professional conversation It's always a pleasant and professional conversation with Joseph Izzi and his technician team..keep up the great customer service. always a pleasant and professional conversation with Joseph Izzi and his technician team..keep up the great customer service. More

Attentive and kind Always helpful and very informative. great work Always a pleasure to deal with great work Always a pleasure to deal with More

We purchased a previously owned BMW, and it was a very good experience. We felt we got both a good value.and great service right from the start. Highly recommend this BMW dealership. good experience. We felt we got both a good value.and great service right from the start. Highly recommend this BMW dealership. More

We have worked with Bill for years. He keeps us updated on work and always makes the visit go smoothly. He keeps us updated on work and always makes the visit go smoothly. More

The service was great. The important thing is no one made you feel like they were doing you a favor. All were appreciative. The important thing is no one made you feel like they were doing you a favor. All were appreciative. More

Service experience was fine, the dealer performed all maintenance as expected. I did have a problem however and this was the second time this has happened at this dealership. When I bring the car in for maintenance as expected. I did have a problem however and this was the second time this has happened at this dealership. When I bring the car in for service it is spotless, but now two years in a row the car has been returned to me dirty. Two years ago it came back to me with huge bird droppings, when I asked the service lady to deal with it she told me she could not. This most recent time again the care was brought in spotless and when I picked it up it had dried water stains all over the hood and windshield. If the car comes in spotless it should be returned as such. More

Bill is great. Very informative and kept me in the loop on the repairs. I also appreciate the loaner. Very informative and kept me in the loop on the repairs. I also appreciate the loaner. More