Back

BMW of West Chester - Service Center

West Chester, PA

4.7
666 Reviews

666 Reviews of BMW of West Chester - Service Center

Sort by
March 07, 2024

Harold and the tech were really good in diagnosing the problem and fixing it to my satisfaction More

by Riazabdul
Recommend Dealer
Yes
Employees Worked With
Harold
Mar 07, 2024 -

BMW of West Chester responded

Outstanding! We are delighted to hear you were so pleased with the assistance provided by Harold and our service team. Many thanks for choosing BMW of West Chester!

March 05, 2024

Everything was professional. It really helped to have a loaner car while my car was being worked on. More

by brunnerjoel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Izzi
Mar 06, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional assistance of our service team and enjoyed the convenience of our loaner vehicle. Many thanks again for choosing BMW of West Chester!

March 05, 2024

Easy drop off and kept me informed of work being performed- quick checkout - car returned clean More

by rdwsmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the easy and efficient performance of our service team. Many thanks for choosing BMW of West Chester!

March 05, 2024

Joe and team are always courteous and professional during visits, loaners are always nice and clean or if waiting in the lounge it has plenty of amenities and easy to work remotely from. More

by DYLAN.FEWELL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
Mar 06, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the courteous and professional performance delivered by Joe and our service team. Many thanks for choosing BMW of West Chester!

March 05, 2024

BMW made my appointment very easy. They were courteous and kind making my experience very nice…..but very pricey💸💸 More

by kimmiskowic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the easy and courteous performance of our service team. Many thanks for choosing BMW of West Chester!

March 04, 2024

Very easy to work with, prompt communications, and service exactly as expected. Drop off and pick up were also very easy. Dropped off overnight and left the key for the earliest service appointment th More

by clgray07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

BMW of West Chester responded

We are pleased to hear your found your service experience easy and efficient experience we always strive for. Many thanks for choosing BMW of West Chester!

March 01, 2024

Clean and personable environment People are nice. Place is clean. Sitting space is a nice space More

by Dtozz
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
Mar 04, 2024 -

BMW of West Chester responded

We are delighted to hear you found our facilities a comfortable place to wait while your vehicle was being serviced. Many thanks for choosing BMW of West Chester.

February 29, 2024

Great customer service! Awsome place to do business.Would definitely go back in the future. More

by craigmack1974
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the great customer service delivered by our service team. Many thanks for choosing BMW of West Chester!

February 28, 2024

Great attention and service from Joe. The car was ready in the same day Thanks More

by ferfrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Izzi
Feb 29, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for attentive service provided by Joe Izzi. Many thanks for choosing BMW of West Chester!

February 27, 2024

Sales department is lacking. Rude and unprofessional. I will be taking my business fleet elsewhere due to the sales team. More

by ray.smith
Recommend Dealer
No
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Adinolfi
...
26
...