BMW of West Chester - Service Center

Service is always expensive at the dealership, but it does a good job and I expect the high cost. Some things I know I should have done elsewhere. does a good job and I expect the high cost. Some things I know I should have done elsewhere. More

BMW of West Chester is a top notch organization! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! Everyone is friendly and helpful. Thank you for getting my 3 series back on the road! More

Top notch customer service from start to finish. All team members are very professional, knowledgeable, and accommodating. All team members are very professional, knowledgeable, and accommodating. More

Always meet my expectations Bill is a great service advisor and Justice Magano is a great sales representative and they both have met my needs through the years advisor and Justice Magano is a great sales representative and they both have met my needs through the years More

The service advisor was great, but the service people not so much. I waited for 10 minutes after driving in and had to flag someone down to get my appointment started and get me to an advisor. Moreover, once so much. I waited for 10 minutes after driving in and had to flag someone down to get my appointment started and get me to an advisor. Moreover, once the car was done they left the weird plastic and floor cover in there. Just not the same as Devon who never misses a detail and is always prompt and on point. More

Heather DeRitis is excellent to work with. Very kind and attentive. Always remembers me when I come in for my annual inspections. Very kind and attentive. Always remembers me when I come in for my annual inspections. More

Always excellent The professionalism and customer care is 2nd to none All i got Asking a lot 2nd to none All i got Asking a lot More

Very good, very good, very good, very good very good very good experience. Very good. good experience. Very good. More

Melissa was very professional and clearly explained everything relating to the scheduled service. She explained the invoice throughly and answered all my questions. everything relating to the scheduled service. She explained the invoice throughly and answered all my questions. More