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BMW of West Chester - Service Center

West Chester, PA

4.7
625 Reviews

625 Reviews of BMW of West Chester - Service Center

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January 19, 2024

I found the experience to be very good, courtesy, respectful, reliable. Service with a smile, they gave me a loaner. Excellent.. More

by rh31060
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
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Jan 22, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the respectful and courteous performance of our service team. Many thanks from all of us here at BMW of West Chester!

January 18, 2024

Greeted quickly upon arrival. Car returned washed and in good condition. Delivered same day as promised. More

by jeannine.scope
Recommend Dealer
Yes
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Jan 18, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the efficient performance of our service team. Many thanks for choosing BMW of West Chester!

January 18, 2024

Had nice experience while I waited for my vehicle during service appointment. Nice waiting area with free WiFi and coffee and snacks. Plus forgot check out some nice cars in showroom More

by petetucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were able to enjoy the convenience of waiting here at our facility while your vehicle was being serviced. Many thanks from all of us here at BMW of West Chester!

January 18, 2024

No pressure no hype. Responsive to questions and requests. A seamless buying experience Knowledgeable and patient More

by MFBEERS
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
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Jan 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the seamless and responsive purchase experience delivered by our team here at BMW of West Chester!

January 18, 2024

Friendly, professional, accommodating, and knowledgeable staff. Excellent customer service with attention to detail. From top to bottom, everyone from sales to service is Friendly, professional, accommodati More

by Jjkaisner7
Recommend Dealer
Yes
Employees Worked With
Harold Harris
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Jan 19, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and accommodating performance of our service team. Many thanks for choosing BMW of West Chester!

January 17, 2024

Set up appointment on line Service department was very efficient and thorough Overall nice and easy experience More

by sghricik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Jan 18, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for the efficient and thorough performance of our service team. Many thanks again for choosing BMW of West Chester!

January 17, 2024

30 k check up. No issues. Returned on time. Video was helpful. So far so good More

by jrbonds757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
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Jan 18, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the performance of our service team and found the technician video helpful. Many thanks for choosing BMW of West Chester!

January 16, 2024

Great service and experience as always at this location. This was my first time with Bill and was still great More

by raoul27th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

BMW of West Chester responded

We are delighted to hear you enjoyed working with Bill on your recent service visit. Many thanks again for choosing BMW of West Chester!

January 16, 2024

Easy as usual. Waiting area is comfortable and car was ready fairly quickly Coffee machine is a nice touch More

by AB
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
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Jan 17, 2024 -

BMW of West Chester responded

We are delighted to hear you found our customer lounge a pleasant place to wait while your vehicle was being serviced. Many thanks for choosing BMW of West Chester!

January 16, 2024

Always a pleasure with service at BMW of West Cheater . The staff is courteous and helpful More

by taccim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Jan 17, 2024 -

BMW of West Chester responded

We are always delighted to hear you were so pleased with the performance of our service team. Many thanks from all of us here at BMW of West Chester!

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