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BMW of West Chester
West Chester, PA
4,239 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,239 reviews
March 24, 2026
I just stopped in without a scheduled appointment to just have someone check the crack in my windshield. Not only did they check it. They explained to me the process of fixing the problem and then offered to have someone check the crack in my windshield. Not only did they check it. They explained to me the process of fixing the problem and then offered to take my vehicle in for service the same day. was very pleased with my visit. Caroline Combs is the best! More
by renny213l.75
Verified Customer
March 24, 2026
Sales team was great to work with and everything went smoothly. Delivery of new vehicle was on time and communication was excellent. Would definitely recommend BMW and Lauren Pierce. smoothly. Delivery of new vehicle was on time and communication was excellent. Would definitely recommend BMW and Lauren Pierce. More
by rlstonefsa
Employees Worked With
March 24, 2026
Sully was extremely helpful with a strong customer focus. He made sure I was taken care of He made sure I was taken care of More
by DARRELLFAUVER
March 24, 2026
Very professional. Felt welcomed. Job done right, first time. I have no hesitation in recommending them. Felt welcomed. Job done right, first time. I have no hesitation in recommending them. More
by V900004
Employees Worked With
March 24, 2026
March 23, 2026
We have purchased many cars here. Sales has always taken great care of us. Service department is great too. Very easy to work with, goes above and beyond. Sales has always taken great care of us. Service department is great too. Very easy to work with, goes above and beyond. More
by wendellg85
March 23, 2026
They were very good. They were very informative. They were let me know exactly what was wrong with the car. Caroline was great getting my car in on a timely matter and ge They were very informative. They were let me know exactly what was wrong with the car. Caroline was great getting my car in on a timely matter and getting it fixed. Most importantly my concern was getting back-and-forth to work and they were able to get me a loaner, which I appreciated very much More
by NOREENLYONS1226
March 23, 2026
Everything went as expected and they took good care of me. Bill kept me informed and updated on the progress. me. Bill kept me informed and updated on the progress. More
by Steven Kirk
