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BMW of West Chester
West Chester, PA
2,728 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,728 reviews
March 10, 2024
Excellent except I haven't received a call back concerning my new car calling for teleservice for new spark plugs. I called Friday and Saturday with no call back concerning my new car calling for teleservice for new spark plugs. I called Friday and Saturday with no call back More
by Lexidog
Verified Customer
March 10, 2024
Ian, Chad, and John were very pleasant and easy to work with. My purchase of a 2021 M550 was accomplished without any issues with. My purchase of a 2021 M550 was accomplished without any issues More
by RDF
March 10, 2024
Had a 10am oil change appointment dropped car off. Harold calls me back says appointment canceled due to lack of mechanics. After I told him I would not go back to your dealership and after I spoke to Harold calls me back says appointment canceled due to lack of mechanics. After I told him I would not go back to your dealership and after I spoke to my salesman who sold me the car then Harold called back and did my oil change. More
by riverajulio40
Employees Worked With
Harold
March 10, 2024
Everyone was courteous. No thanks OK I will type 10 words how was that everyone No thanks OK I will type 10 words how was that everyone More
by mhscrs
March 09, 2024
First class! Scott made the entire process as efficient as possible and anticipated every issue.the best. Scott made the entire process as efficient as possible and anticipated every issue.the best. More
by Joe
March 08, 2024
Scott Gately is exceptional. He is efficient, knowledgeable and a pleasure to work with. All around good guy who provided a great buying experience. I would highly recommend S He is efficient, knowledgeable and a pleasure to work with. All around good guy who provided a great buying experience. I would highly recommend Scott Gately and BMW of West Chester for all your BMW needs. More
by Bmillsvu05
March 08, 2024
Good I have no issues with the dealership. My experience been good. Service could be a little more detailed with finding with vehicle. My experience been good. Service could be a little more detailed with finding with vehicle. More
by Lensees
March 07, 2024
We just purchased our second BMW from this dealership and both times they’ve made the process simple and stress-free. We dealt with Ian and Noel on both vehicles for sales and finance and from optioning out both times they’ve made the process simple and stress-free. We dealt with Ian and Noel on both vehicles for sales and finance and from optioning out our order to financing to delivery they both were complete professionals with their clients in mind, going above and beyond to ensure a smooth experience. Highly recommended! More
by wgb1202
