BMW of West Chester

Scott is one of the most knowledgeable, responsive and fair sales people that I have ever dealt with. fair sales people that I have ever dealt with. More

We've been customers for 25 years - new, used, service and parts. We have been dealing with Client Advisor Justice Mogano for that entire period. We are always treated fairly, with great appreciation and and parts. We have been dealing with Client Advisor Justice Mogano for that entire period. We are always treated fairly, with great appreciation and service. We will certainly return and would highly recommend. More

We found the Dealership to be Friendly, helpful and knowledgeable . Any questions were answered as needed. knowledgeable . Any questions were answered as needed. More

We purchased a previously owned BMW, and it was a very good experience. We felt we got both a good value.and great service right from the start. Highly recommend this BMW dealership. good experience. We felt we got both a good value.and great service right from the start. Highly recommend this BMW dealership. More

We have worked with Bill for years. He keeps us updated on work and always makes the visit go smoothly. He keeps us updated on work and always makes the visit go smoothly. More

Absolutely phenomenal. They took good care of me despite the misunderstanding of how the wireless qi charger was standard in the 2021 BMW x3 but is now an advanced option. They took good care of me despite the misunderstanding of how the wireless qi charger was standard in the 2021 BMW x3 but is now an advanced option. Nevertheless, an incredible experience. More

The service was great. The important thing is no one made you feel like they were doing you a favor. All were appreciative. The important thing is no one made you feel like they were doing you a favor. All were appreciative. More

Big shoutout to Kyle Murphy. Very nice gentleman. He helped us throughout the whole process. He made everything go smooth and enjoyable. thank you again Kyle and team. I hope Very nice gentleman. He helped us throughout the whole process. He made everything go smooth and enjoyable. thank you again Kyle and team. I hope I can see you again for my next car purchase! More

Service experience was fine, the dealer performed all maintenance as expected. I did have a problem however and this was the second time this has happened at this dealership. When I bring the car in for maintenance as expected. I did have a problem however and this was the second time this has happened at this dealership. When I bring the car in for service it is spotless, but now two years in a row the car has been returned to me dirty. Two years ago it came back to me with huge bird droppings, when I asked the service lady to deal with it she told me she could not. This most recent time again the care was brought in spotless and when I picked it up it had dried water stains all over the hood and windshield. If the car comes in spotless it should be returned as such. More

Bill is great. Very informative and kept me in the loop on the repairs. I also appreciate the loaner. Very informative and kept me in the loop on the repairs. I also appreciate the loaner. More