BMW of West Chester

Our experience with Ian Martin and Ott's BMW has been fantastic. This is the second vehicle we have purchased from Ian. He is extremely knowledgeable, helpful and trustworthy. He is our go to guy for all fantastic. This is the second vehicle we have purchased from Ian. He is extremely knowledgeable, helpful and trustworthy. He is our go to guy for all of our vehicle needs. More

Efficient and fair. From sales to trade-in and thru delivery, this was a top notch experience. Lauren was the consummate pro. From sales to trade-in and thru delivery, this was a top notch experience. Lauren was the consummate pro. More

Joe Izzi does a great job of keeping you informed and being a straight shooter. He'll find the best way to get the job done at the most efficient cost. being a straight shooter. He'll find the best way to get the job done at the most efficient cost. More

This dealership is top notch and so was my salesman. I was visiting the dealership with my husband to pick up his car that was in for service. I was not in the market for a new car so that fact that I p I was visiting the dealership with my husband to pick up his car that was in for service. I was not in the market for a new car so that fact that I purchase one says a lot. The dealership was clean and very professional in appearance as was the staff. My salesperson, Ian Martin, was professional from start to finish. He is the reason I decided to purchase my new car. His professionalism and patience was what really sold me. I plan to recommend Ian and Otto's to my family and friends. More

Awesome experience! Beautiful facility offered fresh coffee while waiting for car in service. Joe was very professional and helpful on resolving all issues on my car. Ev Beautiful facility offered fresh coffee while waiting for car in service. Joe was very professional and helpful on resolving all issues on my car. Everything was done quickly! Washed my car at the end. Definitely will recommend this dealership to all friends! More

Great buying experience! Welcomed by all smiley faces. Brett was awesome to work with and kept me updated through the process. Paul was very helpful and patiently taught me t Welcomed by all smiley faces. Brett was awesome to work with and kept me updated through the process. Paul was very helpful and patiently taught me to use all features. Definitely will recommend this dealership to all friends! More

This is my second BMW with Scott and the experience was just as good the second time around. Car shopping has never been this easy. Recommended a friend to Scott and she had nothing but great things to al just as good the second time around. Car shopping has never been this easy. Recommended a friend to Scott and she had nothing but great things to also say about him. More

Justice and John were great to work with and kept me informed through the whole process! informed through the whole process! More

I have been working with Ottos for many years. New to working with Scott as my former sales exec left Ottos. Love the new working relationship with Scott, he has a genuine passion for cars and B New to working with Scott as my former sales exec left Ottos. Love the new working relationship with Scott, he has a genuine passion for cars and BMW making our new relationship an immediate hit. Cheers to this new car and experience and many more ahead with Scott and Ottos. Tom Thoman More

Ian Martin was fantastic to work with. I am across the country and wanted to purchase a vehicle from Otto’s BMW. Ian was extremely prompt at responding and my out of state deal was seamles I am across the country and wanted to purchase a vehicle from Otto’s BMW. Ian was extremely prompt at responding and my out of state deal was seamless thanks to him. More