BMW of West Chester

I have purchased two other cars from the dealership and once again bought an X5 SUV which was painless and seamless and our sales girl Lauren was fantastic to work with once again bought an X5 SUV which was painless and seamless and our sales girl Lauren was fantastic to work with More

It was a pleasure to work with Justice & Team at Otto's. They provided a higher level of service and made the buying experience easy and very enjoyable. They provided a higher level of service and made the buying experience easy and very enjoyable. More

Love my new BMW. It is a pleasure to drive. Justice helped me make this purchase and, as always, saw to my every need. Otto's is a wonderful experience in every wa It is a pleasure to drive. Justice helped me make this purchase and, as always, saw to my every need. Otto's is a wonderful experience in every way. More

Scott G at Otto's BMW provided an exceptionally great buying experience - even for an out-of-town buyer. He has incredible product knowledge, is highly customer-focused, is trustworthy, and ensured that buying experience - even for an out-of-town buyer. He has incredible product knowledge, is highly customer-focused, is trustworthy, and ensured that everything ran very smoothly. I would highly recommend Scott at Otto's. More

Scott was fantastic. Everything went with a level of ease that’s not common with car dealerships based on our past experiences. He made everything seem effortless. We lov Everything went with a level of ease that’s not common with car dealerships based on our past experiences. He made everything seem effortless. We love the Otto’s BMW setting too. Very relaxing.. More

Justice was very helpful and everything fast and easy. I highly recommend working with him. I highly recommend working with him. More

Ian Welsh at Otto's BMW made the entire car buying process a pleasure. He was professional, helpful and very friendly. If you are in the market for a BMW I highly recommend that you go see Ian Welsh a process a pleasure. He was professional, helpful and very friendly. If you are in the market for a BMW I highly recommend that you go see Ian Welsh at Otto's BMW, you won't regret it! More

Just completed a purchase of a 2019 330 after finding way too many issues with my old 2010 328. I worked with Lauren, who was fantastic, to narrow down our choices based on our needs. To make things more com too many issues with my old 2010 328. I worked with Lauren, who was fantastic, to narrow down our choices based on our needs. To make things more complicated we actually traded in our other car. Lauren was not fazed by this at all and the whole experience was surprisingly simple and pleasant. The used car inventory that Otto's had was very impressive and allowed us to really get the perfect car for us. More

Superb sales associates, professional service, and your made to feel like your part of their family. By far the best car buying experience I've ever been a part of. There is no other dealership that has s made to feel like your part of their family. By far the best car buying experience I've ever been a part of. There is no other dealership that has such defining attributes of what you expect from BMW. 👍👍 More

From the day I ordered my vehicle my salesperson Lauren was in constant contact. She was thorough and competent, extremely knowledgeable and there for every question or concern. I would highly recommend was in constant contact. She was thorough and competent, extremely knowledgeable and there for every question or concern. I would highly recommend working with her if you need a new car. More