BMW of West Chester | Page 269

Very informative, positive and welcoming Brian knows all there is to know about the vehicle and has a great way of sharing his knowledge. Came away with much more understanding of the techno Brian knows all there is to know about the vehicle and has a great way of sharing his knowledge. Came away with much more understanding of the technology in the vehicle. Overall, a great experience. More

Genius! This is the second time I’ve worked with Brian Menda in his role as “Genius”. I learned quite a bit from him 3 years ago with my first experience wit This is the second time I’ve worked with Brian Menda in his role as “Genius”. I learned quite a bit from him 3 years ago with my first experience with IDrive. This go around focused on the newer technology associated with my 530e. Brian has a great way of understanding what you know already and then extending that knowledge such that you can take full advantage of the available technology. The hour plus flew by and proved that even us “older folks” can learn a few new things everyday! More

Excellent experience! We have been doing business with Heath Cameron at Otto’s for many years and both Heath and the dealership are outstanding. We just purchased a new x3 We have been doing business with Heath Cameron at Otto’s for many years and both Heath and the dealership are outstanding. We just purchased a new x3 M40i and couldn’t be more pleased. Heath is very knowledgeable and makes the buying process very easy and is always reachable in case of questions or issues. After the purchase the service department is outstanding as well and very accommodating to our schedules. The dealership is beautiful after the recent renovations with outstanding facilities. We are so pleased with Heath and Otto’s that we continue to do business here even though we relocated to the Washington DC area a few years ago and have many closer BMW dealerships. Highly recommend Heath and Otto’s! More

the usual excellent customer service I have been buying / leasing BMWs from Otto's through Justice Mogano for 12 years now. The service is always stellar. They will find you the car you I have been buying / leasing BMWs from Otto's through Justice Mogano for 12 years now. The service is always stellar. They will find you the car you want or help you build the car you want. The transactions always go smoothly and they do an excellent job of explaining all the features in the car. Justice goes above and beyond - which is why every 2-3 years, I stop in to see him to arrange for a new car. The service department is great as well. Your car is always returned to you looking clean and brand new. The redesigned show room / shop is fantastic. More

Justice is the man Justice was very professional and courteous of our needs. He wanted to make sure we received everything we asked for...and then some. Very happy wit Justice was very professional and courteous of our needs. He wanted to make sure we received everything we asked for...and then some. Very happy with his service More

All First Class The smiles on the happy couple pictured (us) is indicative of our feelings regarding the entire experience we had with our client advisor at Otto's, H The smiles on the happy couple pictured (us) is indicative of our feelings regarding the entire experience we had with our client advisor at Otto's, Heath Cameron. Dealing with Otto's in the past has been a positive experience but never more so than with Heath. He patiently guided us through the process of purchasing the 328i we love and had been leasing. His knowledge, demeanor and genuine high opinion of the product he represents is the highest asset a dealership could have. These qualities make purchasing a BMW (even shelling out the $$) a truly pleasant experience. When looking for a fantastic automobile presented in a first class atmosphere look to Otto's and Client Advisor, Heath Cameron. More

Otto’s BMW Rock! I have now purchased 3 BMWs from Otto’s and couldn’t be happier. My client advisor, Scott Gately, is the absolute best. His attention to detail, pers I have now purchased 3 BMWs from Otto’s and couldn’t be happier. My client advisor, Scott Gately, is the absolute best. His attention to detail, personal touch through the sales and delivery process, and communications before and after the sale are top notch! I highly recommend Otto’s and Scott for your next BMW purchase. More

Very pleased I recently purchased a BMW M550xi from Otto’s and could not have been more pleased. From the professionalism and understanding of their sales profess I recently purchased a BMW M550xi from Otto’s and could not have been more pleased. From the professionalism and understanding of their sales professional, Justice Mogano, to the knowledge and patience of their BMW Genius, Brian Menda, I could not have asked for a better sales experience. I felt that Justice understood and addressed all of my questions and concerns, and got me an amazing car at a very fair price, and made sure it was built and delivered in a timely manner to accommodate my tight schedule. Brian then spent time with me on multiple occasions to make sure I understood all of the car’s technology and functionality and was very patient and knowledgeable . I would highly recommend Otto’s and its team of professionals without any hesitation. More

excellant dealership Very helpful and experienced sales person. Highly recommend Ian Martin. He knew the answers to all our questions. Responded very quickly to any emails Very helpful and experienced sales person. Highly recommend Ian Martin. He knew the answers to all our questions. Responded very quickly to any emails. Willing to meet with us even on day off. More

Great service and excellent sales person Elena was fantastic . She was extremely knowlegable. She was supportive through process and got for me what I wanted . I would highly recommend worki Elena was fantastic . She was extremely knowlegable. She was supportive through process and got for me what I wanted . I would highly recommend working with her if making a purchase. More