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BMW of West Chester
West Chester, PA
4,282 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,282 reviews
June 15, 2023
Mellisa was great to work with. Inspection done in timely matter. Still waiting on a back ordered part to come in. Inspection done in timely matter. Still waiting on a back ordered part to come in. More
by wrk3888@gmail.com
Verified CustomerEmployees Worked With
June 15, 2023
They were swamped with cars to service, but they still got to my car with a short delay. Craftsmanship was excellent as always. They have figured out many difficult problems for me, over the last 10 year got to my car with a short delay. Craftsmanship was excellent as always. They have figured out many difficult problems for me, over the last 10 years. More
by snyderdavidp
June 15, 2023
Started poorly by not having car ready when promised but ended well due to service person ended well due to service person More
by JR.CLEMENTS
June 15, 2023
The service department @ BMW of West Chester never seem to disappoint. Special thanks to Bill in service, and Jake the technician for always taking care of us. to disappoint. Special thanks to Bill in service, and Jake the technician for always taking care of us. More
by RIXRIDE
Employees Worked With
Other Employees :
Jacob Zimmerman , Kevin Mahoney
June 15, 2023
Been going here for years. This dealership does a good job taking care of their customers. This dealership does a good job taking care of their customers. More
by dtahshome
Employees Worked With
June 15, 2023
We always get excellent service from the sales and service staff. This is the second vehicle we have purchased from this dealership in less than 2 years. We are very happy with our purchases! service staff. This is the second vehicle we have purchased from this dealership in less than 2 years. We are very happy with our purchases! More
by Cindy Mitchem
Employees Worked With
June 15, 2023
I was treated with respect, constantly getting updates and provided with a loaner for the week while my car was being diagnosed and repaired. and provided with a loaner for the week while my car was being diagnosed and repaired. More
by jonathan.neumark
