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BMW of West Chester

West Chester, PA

4.8
2,870 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,872 reviews

May 06, 2018

excellant dealership Very helpful and experienced sales person. Highly recommend Ian Martin. He knew the answers to all our questions. Responded very quickly to any emails More

by anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

BMW of West Chester responded

We're delighted to hear Ian M was able assist you so effectively and efficiently. Thank you for choosing Otto's BMW.

April 28, 2018

Great service and excellent sales person Elena was fantastic . She was extremely knowlegable. She was supportive through process and got for me what I wanted . I would highly recommend worki More

by 1st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elena Visanescu
Apr 30, 2018 -

BMW of West Chester responded

Fantastic! We're happy to hear you enjoyed working with Elena. Thanks again for choosing Otto's BMW.

April 27, 2018

Three-peat! Just picked up my 3rd car from Otto’s BMW and specifically Heath Cameron. Heath’s professionalism; follow up, and attention to detail is what brings More

by Gw1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Cameron
Apr 27, 2018 -

BMW of West Chester responded

Thank you for your loyalty to Heath and Otto's BMW. We're delighted to hear you have been so pleased.

April 22, 2018

Great Dealer We found the car we wanted 800+ miles away from our home. We were able to call and get everything started in the purchase process. Ian Martin was ve More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Spezialetti
Apr 23, 2018 -

BMW of West Chester responded

Outstanding! We're delighted to hear Ian M was able to make your long distance transaction as easy as possible.

April 22, 2018

Great buying experience Bradley made the car buying process a breeze. His professionalism is matched only by his friendly personality. He was able to answer all of our ques More

by BigMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Hoffman
Apr 23, 2018 -

BMW of West Chester responded

Thank you for your wonderful endorsement of Bradley and thank you for choosing Otto's BMW!

April 21, 2018

Third-Time BMW Buyer, Best Experience Yet, M2 Working with Heath Cameron and Otto's BMW was an absolute pleasure and enjoyable experience. Drove down from New York for this special vehicle and Hea More

by Anthony Pastecchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Cameron
Apr 23, 2018 -

BMW of West Chester responded

We are so pleased to hear that Heath was able make your entire transaction so convenient and efficient. Thank you for travelling the extra distance to do business with us.

April 18, 2018

Purchased My Leased BMW Doing business with Otto's BMW is a delight. Ian Martin has been my "go-to" BMW person who knows my needs and preferences. Working with Ian is the rea More

by Missymare1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

BMW of West Chester responded

Excellent! It is gratifying to hear that Ian M was able to tailor your purchase experience to your specific needs. Thank you for choosing Otto's BMW.

April 17, 2018

Second new BMW in the last year. Heath has always been a pleasure to deal with whether setting up a European delivery or simply ordering a car to meet our specific needs. Our third Ot More

by WHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Cameron
Apr 17, 2018 -

BMW of West Chester responded

We're happy to hear Heath has been able to once again provide an excellent experience for you. Thank you for being loyal members of the Otto's BMW family.

April 17, 2018

Second time CPO buyer Scott has been a solid match for my needs as a “routine” CPO buyer. I have pretty straight forward parameters and once we have a fit he has made it se More

by Bluetan 5series
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

BMW of West Chester responded

We're pleased to hear Scott was effectively able to tailor your sales experience in a way that worked best for your needs. Thanks again for choosing Otto's BMW.

April 15, 2018

My new M2! It was a pleasure doing business with Otto's BMW dealership. I worked with Scott Gately who made the transaction extremely smooth and kept me updated More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony - tires/parts
Apr 16, 2018 -

BMW of West Chester responded

Thank you for your complimentary words for Scott. Happy to hear he was able to a great experience for you. Enjoy the spring driving season in your M2!

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