BMW of West Chester

We bought a traded-in Volvo but we felt like we were getting a brand new BMW - we were treated very kindly and felt extremely taken care of! Ian W.'s service and attention was superb. Thank you! getting a brand new BMW - we were treated very kindly and felt extremely taken care of! Ian W.'s service and attention was superb. Thank you! More

Relaxing and easy experience buying a beautiful bmw! Thanks for the good service and I’m excited to enjoy the new car! Thanks for the good service and I’m excited to enjoy the new car! More

Ian welsh is the man, he went out of his way to make sure I had an outstanding experience. I'm really happy with the price and overall experience that Ian and Otto's bmw was able to deliver. I had an outstanding experience. I'm really happy with the price and overall experience that Ian and Otto's bmw was able to deliver. More

Scott made this experience. Nice isn’t even the best adjective. Knowledgeable and kind, was patient with my silly questions AND i love my new (to me) car. Will be sending others Nice isn’t even the best adjective. Knowledgeable and kind, was patient with my silly questions AND i love my new (to me) car. Will be sending others his way. More

Robert did an amazing job at providing me with my dream car. My experience at Ottos was wonderful and I would highly recommend their service. car. My experience at Ottos was wonderful and I would highly recommend their service. More

Kyle awesome. That’s all I have to say. So dats dat. Hey now now That’s all I have to say. So dats dat. Hey now now More

I was able to find an X5 and Scott spent nearly an hour going over the vehicle and test drive. I ended up deciding to order from a dealer closer to home, and Scott was very gracious and wished me well. T going over the vehicle and test drive. I ended up deciding to order from a dealer closer to home, and Scott was very gracious and wished me well. The order fell through due to some feature shortages, and I contacted Scott to see if their car was still available. It was, and Scott took me though a great sales experience, together with Otto's BMW genius for the digital features a week after owning the car. Recommend highly! More

Scott did an incredible job of getting to know exactly what we were looking for, and making the process easy and fun. There was zero pressure throughout the process and we look forward to working with S what we were looking for, and making the process easy and fun. There was zero pressure throughout the process and we look forward to working with Scott again in the near future. More

Scott was a great salesman. He did not pressure me he was open and upfront and a pleasure to work with. I would recommend him to all my friends and family. My schedule is cr He did not pressure me he was open and upfront and a pleasure to work with. I would recommend him to all my friends and family. My schedule is crazy and Scott was so nice as to bring the car to my house. So that we could close the deal and deliver my car. If that is not service I dont know what is. More

Scott is thorough, respectful and sociable. My experience so far is very good. 😁 if you need a good rep for a bimmer at Otto’s, he’s your man. My experience so far is very good. 😁 if you need a good rep for a bimmer at Otto’s, he’s your man. More