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BMW of West Chester
West Chester, PA
4,260 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,260 reviews
May 27, 2023
West Chester BMW is a beautiful facility with an amazing culture. Great place to buy a new car culture. Great place to buy a new car More
by Drew B.
Employees Worked With
May 25, 2023
Ian Martin is a true gentleman, scrupulously honest and pleasant to deal with. This is the third vehicle we've gotten from Ian, and we've referred business to him. He kept us abreast of the car's build in pleasant to deal with. This is the third vehicle we've gotten from Ian, and we've referred business to him. He kept us abreast of the car's build in Germany and shipment to the U.S. Otto's (now BMW of West Chester) is a wonderful dealership, both for sales and service. More
by Brad Slease
May 24, 2023
Cameron was wonderful! !! I have had this car for almost 2. Years. (I bought it elsewhere and never had such great help ! I am 83 and Cameron spent lots of time with me! !! I have had this car for almost 2. Years. (I bought it elsewhere and never had such great help ! I am 83 and Cameron spent lots of time with me! Congratulations on training him so well and for hiring such an understanding young man! More
by Gingerdailey
Employees Worked With
Cameron Ashman
May 24, 2023
Wonderful nice will come back . Would recommend. To family and friends. So I was happy Would recommend. To family and friends. So I was happy More
by Leoliajackson7
Employees Worked With
May 23, 2023
Great ambience! Was greeted at the door and immediately helped. Refreshments were offered once we were situated Was greeted at the door and immediately helped. Refreshments were offered once we were situated More
by rickey1
Employees Worked With
May 23, 2023
Scott took great care of me through the buying process. Highly recommend working with Scott and will most likely be doing business again with him in the future. The dealership was amazing! Highly recommend working with Scott and will most likely be doing business again with him in the future. The dealership was amazing! More
by Sussman8
Employees Worked With
May 22, 2023
Lauren Pierce is highly professional and incredibly efficient at her craft. This was my first purchase with BMW of West Chester, and Lauren made the process quick and easy. efficient at her craft. This was my first purchase with BMW of West Chester, and Lauren made the process quick and easy. More
by salexander135
Employees Worked With
May 20, 2023
Rob was great! He’s extremely knowledgeable and listened to everything I was looking for. He made the shopping and purchasing process simple and fun. I would defini He’s extremely knowledgeable and listened to everything I was looking for. He made the shopping and purchasing process simple and fun. I would definitely recommend him 100x over! I really enjoyed working with him. More
by Emmalkaplan
May 19, 2023
Very good experience with Otto’s BMW and Scott, the sales guy I worked with, was very professional and accommodating. I did not have to deal with all the usual car dealership tricks which was nice. Highly guy I worked with, was very professional and accommodating. I did not have to deal with all the usual car dealership tricks which was nice. Highly recommend Otto’s BMW which looks like will be changing their name to BMW of West Chester. More
by Igorres
Employees Worked With
May 16, 2023
This is the second car I have purchased from BMW of West Chester and as the first time everything went beautifully. As before, I ordered the car to my specifications and waited for the build completion. Com Chester and as the first time everything went beautifully. As before, I ordered the car to my specifications and waited for the build completion. Communications were great. The car was exactly as orded and, as this was my first EV, I got extra teaching as needed for this new type of vehicle. More
by sdix1744
Employees Worked With
