BMW of West Chester

We’ve been leasing from Otto’s for many years. We finally decided to purchase our last lease. The car was kept at the dealership to get BMW certified. We were so Pleased with how it was presented back to us decided to purchase our last lease. The car was kept at the dealership to get BMW certified. We were so Pleased with how it was presented back to us. We felt like we were in a brand new car!! Professionally presented to us as if it were off the showroom floor. We are very happy with the decision we made. Thank you Wilmer and Justice!! More

Top notch dealer experience. Purchased CPO BMW - car in beautiful condition and nicely detailed. Couldn’t have been easier to deal with. beautiful condition and nicely detailed. Couldn’t have been easier to deal with. More

It was a pleasure working with Robert. He was very knowledgeable, and guided me through the process from building the car to following through to the end. knowledgeable, and guided me through the process from building the car to following through to the end. More

Otto’s has respectfully earned my business for many years to come! Justice my Salesman has not only sold me a BEAUTIFUL BMW, he has sold me a SERVICE that was nothing but STELLAR!!! I love my new vehicle and to come! Justice my Salesman has not only sold me a BEAUTIFUL BMW, he has sold me a SERVICE that was nothing but STELLAR!!! I love my new vehicle and I am thrilled to be a part of the Otto’s Family! More

Scott did a fantastic job organizing a vehicle shipped to me in Michigan. He held a high integrity during the process and made me feel Comfortable during an uncomfortable purchase which was purchasing a veh me in Michigan. He held a high integrity during the process and made me feel Comfortable during an uncomfortable purchase which was purchasing a vehicle I wasn’t able to physically see. More

First time BMW buyer. Scott was great! He stopped (literally) mid-stride to help us out when there were no salespeople available. Purchasing was a breeze, Scott made all the steps seamless. And Eli (literally) mid-stride to help us out when there were no salespeople available. Purchasing was a breeze, Scott made all the steps seamless. And Elias was super helpful with getting the correct BMW app downloaded and connected. We know that we have the support we need, when we need it. Thank you both!!! More

Everyone was very nice, and extremely accommodating. It was a very pleasant experience, and atmosphere. I would definitely recommend this dealership to a family member or friend. was a very pleasant experience, and atmosphere. I would definitely recommend this dealership to a family member or friend. More

Scott was extremely helpful during the buying process. He thoroughly explained the benefits of the various models I was considering and was quick to answer any questions I had. And patient, since I had so ma thoroughly explained the benefits of the various models I was considering and was quick to answer any questions I had. And patient, since I had so many! And that continued after the purchase, which I really appreciate. He also explained what makes Otto’s different which clinched me buying from Otto's even though it was not the most convenient location for me--there was a good dealer much closer but thanks to Scott I understood the value Otto's added. And, a shout out to Elias Randall, my technical Genius, who was very helpful in understanding all the technology in the car (and there's some great stuff!) More

It has been always a good experience dealing with Otto’s BMW. This time was no different. I do trust the staff and the service provided. Dealing with Scott Gately was a pleasure. BMW. This time was no different. I do trust the staff and the service provided. Dealing with Scott Gately was a pleasure. More

Brian was able to help me with my car purchase. He was in contact with me the while I traveling to and from the west coast during the time. He made sure everything was seamless during the purchase and up to contact with me the while I traveling to and from the west coast during the time. He made sure everything was seamless during the purchase and up to the time of delivery! Thanks Brian More