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BMW of West Chester

West Chester, PA

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Employees
Reviews
Vehicles
4.8
4,276 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 4,276 reviews

June 20, 2023

I had a great experience buying my new BMW. It was an easy and transparent transaction. More

by e_hess25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the easy and transparent purchase experience delivered by Lauren. Many thanks for choosing BMW of West Chester!

June 18, 2023

I asked my salesperson about the military discount and no one had an answer about qualification. Needless to say I did not get the military discount and my husband is a veteran. More

by ksennis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lauren Pierce/ Snyder
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

BMW of West Chester responded

Ms. Ennis, We appreciate your recent purchase as well as your husband's service to our country. We are sending you a check for the amount of the military discount applicable for your model. While we take great efforts to ensure that we are offering every available incentive to our clients; it is apparent that you did not receive this unique rebate. Thank you again for your family's sacrifice. I hope you are enjoying your new BMW. BMW of West Chester

June 18, 2023

Frank was efficient, clear and helpful. The service coordinator was helpful arranging the Uber to get me home also. More

by jim.borel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
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Jun 19, 2023 -

BMW of West Chester responded

Thank you for your recognition of Frank for the efficient and helpful assistance he provided. Many thanks for choosing BMW of West Chester!

June 18, 2023

Outstanding service! It was a pleasure working with Justice M. Very knowledgeable and helpful throughout the process. More

by twilson19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2023

Outstanding service! It was a pleasure working with Justice M. Very knowledgeable and helpful throughout the process. More

by twilson19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 19, 2023 -

BMW of West Chester responded

We are pleased to hear you enjoyed working with Justice and the knowledgeable helpful assistance he provided. Thank you for choosing BMW of West Chester!

June 18, 2023

Bill Cosenza exhibits excellent professionalism and courtesy. Overall experience is fine. The dealership offers a wonderful business experience. More

by LD_CMREED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with the courtesy and professionalism demonstrated by Bill. Many thanks for choosing BMW of West Chester!

June 17, 2023

Dealership was friendly; not pushy. They were very responsive to questions and proactive in completing paperwork before I arrived to take delivery. Experience was smooth. More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Stangl
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Jun 19, 2023 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly and responsive performance of our team here at BMW of West Chester!

June 17, 2023

Frank Adinolfi has been my service advisor for many years. He is personable and knowledgeable with many years of experience. More

by odipaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
Print
Jun 19, 2023 -

BMW of West Chester responded

We are truly gratified to hear you have been so pleased with the knowledgeable and personable assistance provided by Frank. Thank you for choosing BMW of West Chester!

June 16, 2023

Excellent service focus on the customer. They are looking to find the car that you want. More

by ryan.stiltner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney, Ian Welsh
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Jun 19, 2023 -

BMW of West Chester responded

Finding just the right BMW for you is key to our mutual success. Many thanks for choosing BMW of West Chester!

June 16, 2023

This my second car in 2 years with Scott and Otto's. Just the name changed. You get the same great service with great team. Appreciate your efforts in making customer experience a priority. More

by cnraghu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 16, 2023 -

BMW of West Chester responded

We are so pleased to hear you have continued to enjoy great service from Scott and our team here at BMW of West Chester!

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