BMW of West Chester

Once again, Melissa Gibson came through with excellent service and communications. Timely, accurate information, is so vital, when your older car is getting technical work done. Melissa is second to non service and communications. Timely, accurate information, is so vital, when your older car is getting technical work done. Melissa is second to none in responding quickly, and telling it like it is. Hope she stays at Otto's for a long, long, time. More

Dan is a problem solver and goes the extra mile to make your experience @Otto quite memorable. ie...I wanted to surprise my wife with a new BMW for Mother's Day but I work in NYC. Dan assured me that he c your experience @Otto quite memorable. ie...I wanted to surprise my wife with a new BMW for Mother's Day but I work in NYC. Dan assured me that he can make this event special and he did not disappoint with calls and texts we made happen. The surprise brought my wife Sara to tears of joy. Class Act #Dan'sTheMan #HappyWifeHappyLife More

Really great experience working with Dan McCloy at Otto's BMW. We walked in of the street looking to upgrade from our older X3 to something newer. Dan showed us the options and helped us to understand the di BMW. We walked in of the street looking to upgrade from our older X3 to something newer. Dan showed us the options and helped us to understand the differences to make a decision. Very friendly and attentive all the way through the sale and delivery of the new X5 automobile. This is our 3rd purchase from Otto's in 10 years- highly recommend Otto's and Dan for your next purchase. More

It was a great experience dealing with Otto's BMW and their team ,by far the best and a true class act .Scott Gately was my Client Adviser,he was very knowledgeable, ,professional and courteous..He made their team ,by far the best and a true class act .Scott Gately was my Client Adviser,he was very knowledgeable, ,professional and courteous..He made this purchase an truly enjoyable experience. More

Lauren was a delight to deal with. Very honest, straightforward, and knowledgeable. Would highly recommend for and new or used BMW purchase. Very honest, straightforward, and knowledgeable. Would highly recommend for and new or used BMW purchase. More

Honest, friendly, straight forward, good people. Ian Welsh earned our business again. The perfect place to buy your next BMW car. Ian Welsh earned our business again. The perfect place to buy your next BMW car. More

This is now my FOURTH BMW lease/purchase through Scott Gately. I live minutes away from Devon Hill BMW yet I choose to drive 30 minutes each way to Otto's because of Scott and his excellent service. I hig Gately. I live minutes away from Devon Hill BMW yet I choose to drive 30 minutes each way to Otto's because of Scott and his excellent service. I highly recommend him! More

Otto's BMW has provided me with my last three X5's, all have which been amazing experiences! Never a problem with any of them and they have been absolute joys! Ian Welsh is a fantastic person to work wi have which been amazing experiences! Never a problem with any of them and they have been absolute joys! Ian Welsh is a fantastic person to work with. Easy going, no pressure, down to Earth and really looks out for what is best for the customer! I always feel very comfortable, welcome, and appreciated when working with Ian! I cannot express how much he is a big reason why I do my business at Otto's! Thanks Otto's and Ian for another fantastic X5! More

This is my second purchase from Scott G. at Otto's. I drive out of my way past 3 dealerships and it's totally worth it. Scott is the best salesperson for any brand and any dealership that I' at Otto's. I drive out of my way past 3 dealerships and it's totally worth it. Scott is the best salesperson for any brand and any dealership that I've ever encountered, which includes past Audi and MB vehicles. He makes the whole process enjoyable and easy. The dealership's staff are pleasant and the environment is just right; upscale and pleasant, but not stuffy or pretentious. Will continue to return to Scott and Otto's in the future. More

Dan McCloy, my sales rep at Otto’s BMW was an absolute pleasure to work with. From the first call to the minute we drove away, Dan was very knowledgeable, eager, and prompt to answer all our questions, he pleasure to work with. From the first call to the minute we drove away, Dan was very knowledgeable, eager, and prompt to answer all our questions, helpful in assisting us to make the right decision for us, and flexible in getting us the best deal. The excellent experience Dan and his team provided were decisive for us to do business with them and not another dealership! I would highly recommend Dan and Otto's to any of my friends and would love to do business with him, again. More