Back

BMW of West Chester

West Chester, PA

4.8
4,242 Reviews
Contact Dealership

1275 Wilmington Pike

West Chester, PA

19382

Directions

By Type

Showing 4,242 reviews

June 15, 2023

Effective and efficient service to maintain my precious M235i. Appreciate your efforts to keep me safely on the road. More

by kbwright13
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

BMW of West Chester responded

We are pleased to hear we were able to assist you efficiently and effectively with your safety always a priority. Many thanks for choosing BMW of West Chester.!

June 15, 2023

BMW of West Chester's service department is simply exceptional. From the moment you walk in, you're greeted with a warm welcome and a professional attitude. The staff is knowledgeable, helpful, and al More

by JCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano, John Keenan, Anthony Blubello
Jun 15, 2023 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with our facilities and the performance or our team here at BMW of West Chester!

June 15, 2023

The coolant light continues to come on even though I was told it was fixed More

by TPSTALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Adinolfi
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Been with Otto’s for over 20 years and 4 BMW’s, excellent staff and service!! More

by CHIPMURRAY960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

BMW of West Chester responded

Thank you being a long time loyal and valued customer from all of us here at BMW of West Chester!

June 15, 2023

Scott was absolutely fantastic. It was an easy and seamless transaction on my end as the consumer. He was referred to me from a close friend and I am so happy with my experienc More

by Abbott0800
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

BMW of West Chester responded

Thank you for your wonderful compliments for the easy and seamless purchase experience delivered by Scott. Many thanks for choosing BMW of West Chester!

June 15, 2023

When I got there, too inquire about a preowned certified car I saw on the website they told me it was sold over the weekend and I nearly left but luckily the sales person I end up working with checked on it More

by srichno1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keenan
Jun 15, 2023 -

BMW of West Chester responded

We're pleased to hear you were able to purchase the vehicle you were looking for. Many thanks from all of us here at BMW of West Chester!

June 10, 2023

Always great working with Justice! Service center is also easy to work with for routine maintenance. More

by Ront3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keenan
Jun 12, 2023 -

BMW of West Chester responded

We are delighted hear you continue to enjoy working with Justice and our team. Many thanks for choosing BMW of West Chester!

June 08, 2023

Scott was great. Love my new car. A true pride experience love the gay approach to running a car dealership. Happy Pride:) More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Welsh, Noel Montesano, Dan McCloy
Jun 09, 2023 -

BMW of West Chester responded

We are so pleased to hear you enjoyed working with Scott and our team. Many thanks again for choosing BMW of West Chester!

June 08, 2023

Scott Gately was wonderful! Reached out with some questions, he got back to me immediately, and took care of me throughout the entire process. I live out of town and it took l More

by Anthonydepellegrini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

BMW of West Chester responded

Thank you for your wonderful compliments for the knowledgeable and efficient purchase at a distance facilitated by Scott. Enjoy the summer driving season and many thanks again from all of us at BMW of West Chester.

June 08, 2023

Ian was awesome he took the time to help me find the perfect car for me. There was no pressure he took the time to let me see all the options available. More

by Cici
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

BMW of West Chester responded

Thank you for your recognition of Ian M for his help in finding just the right BMW for you. We are delighted to hear you were so pleased. Many thanks from all of us at BMW of West Chester!

...
266
...