BMW of West Chester

I've always had great experiences with everyone at Otto BMW. Wouldn't go anywhere else BMW. Wouldn't go anywhere else More

We are thrilled with our new car! Justice Mogano was excellent to work with and paid attention to all of the details, making our purchase go smoothly from start to finish! He is ver Justice Mogano was excellent to work with and paid attention to all of the details, making our purchase go smoothly from start to finish! He is very knowledgeable and is a true professional! We highly recommend Justice Mogano! More

Justice was absolutely wonderful to work with. He is such a nice guy and I appreciated his insight when building our car. I’ve owned several luxury vehicles and Justice and Otto’s BMW are entirely He is such a nice guy and I appreciated his insight when building our car. I’ve owned several luxury vehicles and Justice and Otto’s BMW are entirely in a league of their own. Justice was attentive and ensured the process was seamless. I can’t believe I spent less than an hour in a dealership between our initial discussion and pickup (with top notch service). I will be recommending Justice (and Otto’s) to everyone. The car is beautiful and I’m so thrilled with the final product. You have a customer for life! More

The way we buy cars is definitely changing. I went to Otto’s with a lot of questions very early on in my decision process. Scott knew that I wasn’t going to buy a car the first time we met. He I went to Otto’s with a lot of questions very early on in my decision process. Scott knew that I wasn’t going to buy a car the first time we met. He knew I was planning for several months out and he stayed in touch with me and answered all of my questions until I was ready to make the decision. Scott provided me with the confidence to buy a plug-in hybrid, after 36 years of driving vehicles powered with gasoline. Scott’s knowledge of the product line and dedication to providing excellent customer service was apparent throughout the process. More

Super easy and pleasant experience. Justice was prompt at responding to any questions I had, and was sure to follow up with pertinent updates in a timely fashion. The whole experience w Justice was prompt at responding to any questions I had, and was sure to follow up with pertinent updates in a timely fashion. The whole experience was a breeze and I highly recommend Otto's for anyone interested in a BMW. More

I purchased my third BMW from Otto's today! As usual, it was a great experience. My sales person was Ian Martin and he is a true professional. Ian made me feel very comfortable during the en As usual, it was a great experience. My sales person was Ian Martin and he is a true professional. Ian made me feel very comfortable during the entire experience and answered every question with patience. He knew everything about the car which made the decision process easy. I was also impressed by Noel Montesano, my financial service advisor. He explained everything well and made it simple and fast! Lastly - I have to say my service advisor, Bill Cosenza, is the best in the business. I trust him completely because he always takes care of me and makes sure I am happy with my service experience. I'm always happy with the service at Otto's! More

My wife and I have purchased 4 vehicles from Dan Stangl at Otto’s over the past few years, and every transaction has been great. Very knowledgeable about BMW’s models and options and makes the buying proce at Otto’s over the past few years, and every transaction has been great. Very knowledgeable about BMW’s models and options and makes the buying process simple and fun (not an easy feat). Very highly recommend! More

The car buying experience at Otto’s was definitely the best I’ve ever experienced. best I’ve ever experienced. More

Scott Gately was great. Informative, responsive and most of all, patient with my incessant questions. This was the easiest car purchase ever and the most satisfying. Informative, responsive and most of all, patient with my incessant questions. This was the easiest car purchase ever and the most satisfying. And that covers decades. I certainly will highly recommend Otto's and Scott to anyone. More

Fast response. Professional staff. Solid info on every aspect of transaction. I would recommend to anyone. Professional staff. Solid info on every aspect of transaction. I would recommend to anyone. More