BMW of West Chester

Scott is amazing! He is super nice, straightforward, knowledgeable, and got us the car we were looking for in 1 week instead of 3-4 months which most other dealers implied. We were so lucky to work with knowledgeable, and got us the car we were looking for in 1 week instead of 3-4 months which most other dealers implied. We were so lucky to work with him and can enjoy the Christmas present early! Thanks Scott! More

I am the owner of a 2015 BMW 528I. I recently had my car serviced, and an oil leak repaired at Otto's. My Service Technician was Heather DeRitis. Ms. DeRitis was professional, diligent, and knowledgeabl serviced, and an oil leak repaired at Otto's. My Service Technician was Heather DeRitis. Ms. DeRitis was professional, diligent, and knowledgeable. She walked me through every part of the process. I would highly recommend Otto's. It is evident that Otto's places a premium on hiring the right staff. Heather is certainly an asset to the organization. Warm regards, Sharon R. Herron, Esquire More

Most pleasant and efficient car buying process I have ever had. Justice was very responsive and professional and made the experience extremely pleasant! ever had. Justice was very responsive and professional and made the experience extremely pleasant! More

Great interaction with Brian on buying my leased BMW 330i and fast paperwork on finalizing the purchase. and fast paperwork on finalizing the purchase. More

I was very pleased by entire search & buying experience. Justice provided information with no pressure regarding purchase decision. Justice provided information with no pressure regarding purchase decision. More

Scott was great. Very knowledgeable and accommodating. My second purchase with him in the last two years. second purchase with him in the last two years. More

If your looking for a great buying experience you need to go to Otto’s and see Robby! Robby worked with me on the numbers and was able to explain everything perfectly. Noel and the used car manager Wilm go to Otto’s and see Robby! Robby worked with me on the numbers and was able to explain everything perfectly. Noel and the used car manager Wilmer also did a great job with working with me and making the process super smooth! I can’t thank those three Individuals enough for their efforts! 5 stars all around! More

Thank you so much Justice for your professional and great service! Best wishes, Keguan chen service! Best wishes, Keguan chen More

Just finished working with Scott Gately purchasing my 3rd vehicle from Otto's. Each time it has been a great experience. This most recent purchase was a used vehicle at a low price point relative to what the vehicle from Otto's. Each time it has been a great experience. This most recent purchase was a used vehicle at a low price point relative to what they normally sell. Scott took the same amount time and care as I received when purchasing a new car there. The car is spotless, the experience was outstanding and Scott was a huge reason for that. Highly recommended. More

We have been Otto's customers for more than 30 years, and have ALWAYS enjoyed good experiences buying. leasing, getting service, and any reason for being in contact. We will continue to be loyal Otto's and have ALWAYS enjoyed good experiences buying. leasing, getting service, and any reason for being in contact. We will continue to be loyal Otto's and BMW customers. Scott Gately is only the third individual we have worked with when buying from Otto's. Scott is knowledgeable, helpful and engaging and we have enjoyed working with him for the past few years. We would highly recommend both Otto's and Scott to anyone who is interested in what is NOT a normal dealer experience !!!!!!! More