BMW of West Chester

VIP Service Heath is an amazing client advisor. He truly has the customers best interest at heart & goes above & beyond to find a way to ensure his customer is no Heath is an amazing client advisor. He truly has the customers best interest at heart & goes above & beyond to find a way to ensure his customer is not only happy but satisfied. He’s a pleasure to work with plus he’s a great guy with a fabulous sense of humor & great taste in music! I’ll never buy a car from anyone else! More

Purchase new BMW X3 We are repeat users. The dealership is great, staff is friendly, informed, and allow you to inspect the vehicles at your leisure. Staff gives good adv We are repeat users. The dealership is great, staff is friendly, informed, and allow you to inspect the vehicles at your leisure. Staff gives good advice without pressure. We always enjoy our visits there! More

Came Back for Another BMW Our experience with Otto’s BMW was so good that we decided to come back and get another one. Our salesman Heath Cameron again came through for us. W Our experience with Otto’s BMW was so good that we decided to come back and get another one. Our salesman Heath Cameron again came through for us. We were looking for a particular color combination on a 2019 430i hardtop convertible. We were prepared to order it but looking at the accessories we wanted the price of the car was a little more than we anticipated. Heath offered to find us a dealer demo with a few thousand miles. Within one day Otto’s found us a car that was in immaculate condition with only 3,000 miles. We picked it up within several days. We also got an excellent deal based on my research of pricing in the area. Thanks to Otto’s BMW and Heath Cameron. More

Another great experience at Otto’s BMW Scott Gately found the perfect car for me. Always a pleasure doing business with him and Otto’s. Brian, one of their “geniuses” did a great job walki Scott Gately found the perfect car for me. Always a pleasure doing business with him and Otto’s. Brian, one of their “geniuses” did a great job walking me through some of the new features. I’m enjoying a beautiful day with the top down. More

The BEST!! Absolutely incredible car buying experience at Otto’s BMW! My salesperson, Heath Cameron, is top notch and a true asset to the team. He is knowledge Absolutely incredible car buying experience at Otto’s BMW! My salesperson, Heath Cameron, is top notch and a true asset to the team. He is knowledgeable, friendly, and a pleasure to work with. Buying a car should be fun and easy, and I can guarantee that with both Heath and Otto’s! I love my X2 and can’t wait for the next 3 years in it. More

Exceptional service at Otto's I've now purchased two BMWs from Otto's and the experience is as good as it can be. My salesperson has been Justice Mogano and he's been a pleasure. M I've now purchased two BMWs from Otto's and the experience is as good as it can be. My salesperson has been Justice Mogano and he's been a pleasure. My experience with the Service Center is no different. More

Easy Deal Ian was great to work with. He was willing to communicate regarding price via email and phone, limiting my trips to the dealership. He also follows up Ian was great to work with. He was willing to communicate regarding price via email and phone, limiting my trips to the dealership. He also follows up with you to make sure that you are happy with the entire transaction. Really enjoyable experience The “Genius” training is wonderful. Brian was knowledagble and patient. I really appreciate the fact that Ottos insures that you are comfortable with your car. More

Great experience with Ian I Had an awesome experience with Ian. He made the entire process effortless for me. He was really easy to work with and was always available. He also I Had an awesome experience with Ian. He made the entire process effortless for me. He was really easy to work with and was always available. He also made sure that I got the best deal that I could. This was the first car that I had purchased and he made the experience wonderful! More

Heath & Ottos is the best This is my 2nd BMW leased thru Heath Cameron and Ottos BMW. There are other dealerships closer to my house, but its worth the 45 minute trip to Ottos. This is my 2nd BMW leased thru Heath Cameron and Ottos BMW. There are other dealerships closer to my house, but its worth the 45 minute trip to Ottos. Heath doesnt play games, never pressures you, and works hard to get you the very best price and the car you want. Highly reccomend Heath and eveyone at Ottos. More

A typically tough process made easy Working with Ian Welsh, a friendly and relatable salesman who is an expert in his field, He made sure I knew exactly what I was getting into and didn' Working with Ian Welsh, a friendly and relatable salesman who is an expert in his field, He made sure I knew exactly what I was getting into and didn't try to up sell me on any features I didn't need or want. He made the whole process simple and easy and was very helpful in making the decision on what to purchase. Overall, it was a great experience, however, and at no fault to Ian, the dealership ended up being a tad understaffed in the financial dept on the day I went to purchase that required me to return to finalize the sale. More