BMW of West Chester

Professional and Classy Everything from the moment I walked in the door to the time I left was a great experience and was right in line to BMW and it’s superior brand. After Everything from the moment I walked in the door to the time I left was a great experience and was right in line to BMW and it’s superior brand. After receiving a very nice greeting, was given Justice to work with who listened to what I was looking for and provided me with all the options that were available. Then the test drive and the knowledge of Brian was extremely helpful to making a decision to buy a car from Otto’s. Was extremely pleased with buying this car and at the style and class displayed by the the sales team especially the final delivery presentation. Look forward to working with Otto’s on my next BMW. More

Exceptional Excellent treatment throughout the entire process both by the salesperson Scott Gately and genius Lorenzo! Knowledgeable, polite, exceptionally profe Excellent treatment throughout the entire process both by the salesperson Scott Gately and genius Lorenzo! Knowledgeable, polite, exceptionally professional. Ever since my first BMW from Scott and Otto’s, I comparison shop other brands - and now for the fourth time, I came back because of these guys and Service advisor Kevin Pinkerton. Relationships and trust are critical to me, and I feel like these guys have my back. More

Purchase of New BMW X3 Excellent experience purchasing a new BMW X3 M40i. Justice was very patient and helpful in the purchase process. Particularly liked the availability Excellent experience purchasing a new BMW X3 M40i. Justice was very patient and helpful in the purchase process. Particularly liked the availability of Brian to answer all of our questions about the many, many features of the car. Having the ability to meet with Brian after owning the vehicle for about a month really helped in understanding the many nuances of the X3. More

Bought new M240 My experience was outstanding. Scott is a true professional. He was patient, knowledgeable about the product, accommodated my schedule, took care of My experience was outstanding. Scott is a true professional. He was patient, knowledgeable about the product, accommodated my schedule, took care of all the paperwork/details. It was almost effortless on my part. More

NMW 540i purchase Scott was fantastic throughout the process. Quick, easy deal at a fair price. No going back and forth to a finance manager. Negotiated the emails over Scott was fantastic throughout the process. Quick, easy deal at a fair price. No going back and forth to a finance manager. Negotiated the emails over text. Was in the car the next day. Would definitely recommend Scott for anyone in the market for a new BMW. More

Great car buying experience! I came into Otto's to buy my second BMW and Brian was exceptionally helpful. No pressure..he listened to what I was looking for and directed me in the I came into Otto's to buy my second BMW and Brian was exceptionally helpful. No pressure..he listened to what I was looking for and directed me in the right direction. No pressure from Brian - he knew what I was looking for and he found it. Great follow up too....to make sure I was satisfied and to offer any further assistance. More

Kind help from Scott Gately Scott is quite a kind guy. He replies quite fast even it is not in work hour. He patiently takes me to check every part of the car. Scott is quite a kind guy. He replies quite fast even it is not in work hour. He patiently takes me to check every part of the car. More

Exceptional Sales Rep the only thing that topped the satisfaction with my vehicle was the level of professional and attention received from my client advisor Heath Cameron. the only thing that topped the satisfaction with my vehicle was the level of professional and attention received from my client advisor Heath Cameron. Every step and detail was carefully reviewed and explained by Heath. He took extra time where I needed and made the entire car buying experience one of the best I have experienced in buying from many dealerships over the years. I would highly recommend purchasing a vehicle from Otto's BMW and make sure you ask for Heath. More

Very professional and transparent. One of the best dealerships in the area where you get it all! They always treat you right. I was former Jess Kreider customer in past years. One of the best dealerships in the area where you get it all! They always treat you right. I was former Jess Kreider customer in past years. More

Top Notch Experience Scott was truly a pleasure to work with when buying a car. He is courteous, professional and interested in you as an individual. I can honestly say Scott was truly a pleasure to work with when buying a car. He is courteous, professional and interested in you as an individual. I can honestly say I enjoyed the experience and actually had fun. He was very knowledgeable about the features and did a great job demoing it all for us. An added plus is that Scott handled both the sales and financing. I highly recommend Otto's and Scott. More