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BMW of West Chester
West Chester, PA
2,925 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,925 reviews
February 12, 2021
By far the most seamless process of buying a car, highly recommend giving them the opportunity for your next car buying experience! Paperwork and picking up the vehicle were a breeze, probably consuming an recommend giving them the opportunity for your next car buying experience! Paperwork and picking up the vehicle were a breeze, probably consuming an hour of time, thanks again. More
by Jim C
Employees Worked With
February 11, 2021
Evan was extremely knowledgeable and helpful. He worked Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership its Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership itself was very clean and friendly. I was greeted immediately as I entered the building and offered refreshments etc. More
by JDE3021
Employees Worked With
Other Employees :
Chris Clayton, John Keenan
February 07, 2021
Fantastic service and treated us very well especially with us traveling from several states away to pick up the car. No surprises when we completed the paperwork. Thanks so much Ian and Otts! with us traveling from several states away to pick up the car. No surprises when we completed the paperwork. Thanks so much Ian and Otts! More
by tammygilley
Employees Worked With
Ian Welsh
February 03, 2021
My wife and I love working with Ian. He is professional, knowledgeable and easy to talk to. I will refer anyone I know looking for an amazing car and car-buying experience to him! knowledgeable and easy to talk to. I will refer anyone I know looking for an amazing car and car-buying experience to him! More
by djwalker1
Employees Worked With
Ian Welsh
February 03, 2021
This dealership was very to the point and very welcoming. They helped us quickly and sufficiently. They sold us the best car and definitely recommend buying from this dealership!! They helped us quickly and sufficiently. They sold us the best car and definitely recommend buying from this dealership!! More
by dmwunder
Employees Worked With
January 31, 2021
Jay was awesome to work with. Has his own personal journey with multiple BMW's and has a depth of experience. Easy ordering, timely feedback and great communication. journey with multiple BMW's and has a depth of experience. Easy ordering, timely feedback and great communication. More
by W Hesel
January 31, 2021
From the beginning, all the way to the drive off the lot, Robert Madden was professional, courteous and thorough, and made my purchase experience seamless. He then had me work with Noel from finance, who was Robert Madden was professional, courteous and thorough, and made my purchase experience seamless. He then had me work with Noel from finance, who was just as personable and knowledgeable, and between the two, they took all the angst out of purchasing a new car. More
by Ghuey1961
January 30, 2021
Shoutout to Mohammad for making the deal happen. Everything done via phone/email. Came in, finalize paperwork, walked around the car with Mohammad and off I went. Such an easy and effortless process Everything done via phone/email. Came in, finalize paperwork, walked around the car with Mohammad and off I went. Such an easy and effortless process of leasing my new car More
by Supreme
Employees Worked With
Mohammad Elnaboulsi
January 26, 2021
Jay Miller is an exquisite client advisor. Third car I have purchased from him. Knowledgeable with BMW vehicles. Great match maker - Listens to what you want out of a car. High-level customer experience. have purchased from him. Knowledgeable with BMW vehicles. Great match maker - Listens to what you want out of a car. High-level customer experience. More
by jlsimspa
