BMW of West Chester

World class dealershiop Just bought my 4th BMW from Otto's. My sales advisor was excellent, with tremendous knowledge about my vehicle and consideration of my needs. My ser Just bought my 4th BMW from Otto's. My sales advisor was excellent, with tremendous knowledge about my vehicle and consideration of my needs. My service advisor, Frank Adinolfi has professionally and efficiently guided me through any issue which has arisen on my 3 previous BMW's purchased at Ottos. More

Excellent buying experience! Great experience. Totally professional. Lorenzo was our salesperson - and he was FANTASTIC! Very thorough, conscientious and customer-focused. We are Great experience. Totally professional. Lorenzo was our salesperson - and he was FANTASTIC! Very thorough, conscientious and customer-focused. We are very happy with our purchase and would highly recommend Otto's and Lorenzo! More

Perfect! This was my most enjoyable car purchase I have experienced. I purchased my dream car at a great price; Justice was extremely knowledgeable, responsive This was my most enjoyable car purchase I have experienced. I purchased my dream car at a great price; Justice was extremely knowledgeable, responsive and a pleasure to work with throughout the process. More

Excellent Experience The entire staff was very friendly and were there to help me in whatever i needed. Nothing was too much trouble. Took as much time as i needed to unde The entire staff was very friendly and were there to help me in whatever i needed. Nothing was too much trouble. Took as much time as i needed to understand my new car features. More

Excellent Efficient Dealership We've had our previous BMW serviced at Otto's. Always very professional, on time, and courteous. We were looking for X5 with a very specific package We've had our previous BMW serviced at Otto's. Always very professional, on time, and courteous. We were looking for X5 with a very specific package combination (luxury seating and executive). Justice searched nationally, but we found the perfect vehicle in right color and package combo in an on dealership X7. Pricing was very competitive and we feel very very good about purchase and the dealership. It should always be that way! Thanks again. More

Amazing Professionalism and Service Purchased my first BMW X3 today from Otto's. Worked with Ian in sales and Noel in finance. Truly a great experience. Both assisted with great amoun Purchased my first BMW X3 today from Otto's. Worked with Ian in sales and Noel in finance. Truly a great experience. Both assisted with great amount of detail, professionalism and knowledge. Best car buying experience in 20 years. Truly great group! More

Great car buying experience Bought our first BMW last week and was incredibly impressed with the service during our purchase. Ethan Lilly provided world class support in helping Bought our first BMW last week and was incredibly impressed with the service during our purchase. Ethan Lilly provided world class support in helping us through the experience. He took us around showed us a number of different cars and displayed a great degree of knowledge as he was able to answer all of our questions. He was also very transparent and honest in providing feedback and we felt he was sincere in helping us buy a new car and not just push a BMW on us. He was courteous and professional throughout. We were able to agree on a fair price with very little haggling and the financing work was seamless. Will definitely be purchasing BMW's in the future and would highly recommend Otto's BMW as the dealer to fulfill your needs. Also would give Ethan 5 stars and will be referring all of our friends and family to him. Thank you! More

Superb Service by Otto’s BMW This is our 10th vehicle purchased from Otto’s and our fifth with Justice Mogono. We have never experienced anything short of excellent sales and serv This is our 10th vehicle purchased from Otto’s and our fifth with Justice Mogono. We have never experienced anything short of excellent sales and service performance. We always feel that Justice is working on our behalf and his efforts have resulted in great cars and ownership experience. This also holds true with our service advisor Kevin Sherwood. We highly recommend Otto’s BMW and look forward to working with them in the future. More

Matt was great to work with. Took the car right off the showroom floor for us to test drive! Answered all our questions and negotiations were painless. showroom floor for us to test drive! Answered all our questions and negotiations were painless. More

Modern state-of-the-art facility Otto’s is a customer focused dealership offering professional sales and services. Ian and Rob are trusted advisors that I have depended on for over 10 Otto’s is a customer focused dealership offering professional sales and services. Ian and Rob are trusted advisors that I have depended on for over 10 years. Ian is very responsive to my questions and he orchestrated a new 330xi purchase. Rob is always respectful of my time and gets me ’in and out’ very quickly for my service calls. More