BMW of West Chester

Ian Martin It has been a pleasure to deal with Ian Martin. I have leased and purchased three BMW's through this dealership and the experience has been superb It has been a pleasure to deal with Ian Martin. I have leased and purchased three BMW's through this dealership and the experience has been superb More

A Wonderful Experience This was our first experience with BMW. By far, for my husband and I - this was our best car buying experience ever. All of the staff at Otto's were s This was our first experience with BMW. By far, for my husband and I - this was our best car buying experience ever. All of the staff at Otto's were so friendly, clearly professional and well trained. Robert worked so well with us and answered every burning question that we had. He dedicated so much time to helping us find the perfect car. We felt so special throughout our entire experience. If we could give 6 stars- we would. More

very professional and friendly Ethan was great to work with. He worked hard to find the car we wanted and did a great job taking care of us though out the whole process. We highly Ethan was great to work with. He worked hard to find the car we wanted and did a great job taking care of us though out the whole process. We highly recommend Ethan to anyone looking for a car. More

Thank You Justice!!!!! I have purchased far amount of cars from Otto's. Each and every time they exceed my expectations. Justice was great to work with. Makes my life easi I have purchased far amount of cars from Otto's. Each and every time they exceed my expectations. Justice was great to work with. Makes my life easier when purchasing cars. Looking forward to my next purchase with Justice at Otto's More

Ottos is a top-notch BMW dealership excellent products, excellent service ...they treat you like a client not a customer. I have been leasing and buying BMW’s from Ottos for at least 25 years it has always excellent service ...they treat you like a client not a customer. I have been leasing and buying BMW’s from Ottos for at least 25 years it has always been a great experience. More

Superb car buying experience I just purchased my first BMW from Scott Gately of Otto's BMW. From the moment my husband and I walked into the dealership, we were treated with respe I just purchased my first BMW from Scott Gately of Otto's BMW. From the moment my husband and I walked into the dealership, we were treated with respect. We explained to Scott what we were looking for and he helped us narrow down our choices from the used certified cars. While we test drove the 328, Scott explained many of the technical features of the car. I was impressed with his knowledge. When we returned a few days later to sign all the paperwork, Scott had everything ready, and the whole process was very pleasant. We were then turned over to a genius, who walked us through all the details of using and maintaining our new BMW. More

Recent Purchase Just closed our fourth BMW purchase with Scott Gately and our 8th with Otto's BMW. Scott and the dealership truly serve as our family's first call whe Just closed our fourth BMW purchase with Scott Gately and our 8th with Otto's BMW. Scott and the dealership truly serve as our family's first call when we need a car. Excellent product, extraordinary service, and an absolutely wonderful experience. Thanks (again) Scott and Otto's. More

Service and Parts Went in for some help with the car technology that I didn’t know how to use. Jesse was very patient and took the time to explain everything. Also ne Went in for some help with the car technology that I didn’t know how to use. Jesse was very patient and took the time to explain everything. Also needed some touch up paint. Anthony in parts was also very helpful and knowledgeable. Ottos never disappoints. More

Purchase of M550 Great to work with. Very helpful with process of trading my current car and purchasing my new car. Would highly this recommend dealership to others. Great to work with. Very helpful with process of trading my current car and purchasing my new car. Would highly this recommend dealership to others. More

Great experience! I went in last week without appointment, as soon as I walked in I was greeted, felt welcome and acknowledge. Excellent customer service from Heath and I went in last week without appointment, as soon as I walked in I was greeted, felt welcome and acknowledge. Excellent customer service from Heath and Wilmer. More