BMW of West Chester

Ian and Noel made the usually unpleasant experience of buying a car more pleasurable. Very informative and took the time to explain the car and the financing. Very happy with the car and the price. buying a car more pleasurable. Very informative and took the time to explain the car and the financing. Very happy with the car and the price. More

Absolute best experience buying a car. 2nd car I’ve purchased from Scott. He takes the time to understand needs and in the end gives very fair deal and great customer service. purchased from Scott. He takes the time to understand needs and in the end gives very fair deal and great customer service. More

Scott was key for Ott's to get my business. His presentation, knowledge and going above and beyond sold us instantly. Thank you Scott for making my first BMW purchase a pleasure! presentation, knowledge and going above and beyond sold us instantly. Thank you Scott for making my first BMW purchase a pleasure! More

Justice is an excellent client advisor! I was nervous about buying my first new car, but Justice made the experience enjoyable. Justice is knowledgeable about the various BMW models and ext I was nervous about buying my first new car, but Justice made the experience enjoyable. Justice is knowledgeable about the various BMW models and extremely helpful. The sales process went smoothly and I left Otto's with a car that I absolutely love! More

Ask for Ethan! This is my second purchase of a BMW from Otto's. Ethan was very helpful, knowledgeable and courteous. He answered all our questions, made us feel co This is my second purchase of a BMW from Otto's. Ethan was very helpful, knowledgeable and courteous. He answered all our questions, made us feel comfortable and confident with our new 330i addition! Would highly recommend if you are in the market for a BMW go to Otto's and ask for Ethan. You will be impressed as were we! No drawn out process or lengthy negotiations - this we appreciated very much. Thanks Ethan! P.S. We love the car - she's beautiful and the technology is impressive! More

Brian was excellent to work with as our salesman. He was very knowledgeable without being pushy and made me very comfortable in the entire sales process very knowledgeable without being pushy and made me very comfortable in the entire sales process More

An outstanding customer experience from start to finish- we felt like we had great consultation through the process. The little touches made a huge difference! we felt like we had great consultation through the process. The little touches made a huge difference! More

Brian is professional, friendly and quick. Brian didn’t waste my time. We got right down to business and then had a few laughs. All around a great guy. waste my time. We got right down to business and then had a few laughs. All around a great guy. More

Great experience with Ethan Lilly in Sales and Jesse Hatten This was a great experience for purchasing a certified pre-owned X3. Ethan was knowledgeable and the team was great from purchase through navigating This was a great experience for purchasing a certified pre-owned X3. Ethan was knowledgeable and the team was great from purchase through navigating the new vehicle with Jesse Hatten the BMW Genius. More

Everyone at Otto’s is exceptionally helpful, friendly and professional. Truly a great experience! BMW Genius gave us terrific information about all the bells and whistles! professional. Truly a great experience! BMW Genius gave us terrific information about all the bells and whistles! More