BMW of West Chester

Drove 1 1/2 hours, great experience. Otto’s was 1 1/2 hours from where I live, but they had the car I wanted. A great professional experience. Really fantastic. No hassle. Treated us ri Otto’s was 1 1/2 hours from where I live, but they had the car I wanted. A great professional experience. Really fantastic. No hassle. Treated us right. I have another bmw up on lease in November and I’d go back to them. Jay Miller salesperson was top notch and finance dept great as well. Every step was flawless, professional and courteous. More

We saw the car we wanted at Otto’s. I texted Scott (this wound be my fifth purchase with him) and immediately had the relevant information we needed. The next day we had our test drive and a few texts later wound be my fifth purchase with him) and immediately had the relevant information we needed. The next day we had our test drive and a few texts later we were signing a few papers and driving off. Always appreciate the friction free service. More

Robert Madden was a pleasure to work with. He made the entire sales process very easy and served me at my needs. I was able to get a fantastic car that fitted my needs. His follow up and follow through wa entire sales process very easy and served me at my needs. I was able to get a fantastic car that fitted my needs. His follow up and follow through was excellent. More

Great Experience The Team at Otto's especially Lorenzo Adiletta was courteous and professional and made our buying experience easy without any pressure. We actually The Team at Otto's especially Lorenzo Adiletta was courteous and professional and made our buying experience easy without any pressure. We actually enjoyed our buying experience. More

Trade-In Ian was great to work with, he went above and beyond to get me in the car I wanted. highly recommend and we will be using again. Ian was great to work with, he went above and beyond to get me in the car I wanted. highly recommend and we will be using again. More

Mohammad was great !He was so patient with this old fart Mohammad was great ! He was so patient with this old fart . He took his time explaining everything He’ll make a great salesman I think he deserves Mohammad was great ! He was so patient with this old fart . He took his time explaining everything He’ll make a great salesman I think he deserves a big raise Thanks again Mohammed Cush More

To whom It May Concern:My husband recently purchased a To whom It May Concern: My husband recently purchased a car from me from your dealership. After several visits to other dealers and looking at sever To whom It May Concern: My husband recently purchased a car from me from your dealership. After several visits to other dealers and looking at several cars, I decided on a BMW X5. The decision was easy after visiting your dealership and speaking with Mohammed. He is basically the reason why I purchased the car. Everything about the visit was exceptional. He was knowledgeable, and easy to speak with. He made me feel comfortable, really listen to what was important to me. He compared the other cars and took time to explain why BMW was worth spending the money. This was a very expensive purchase for us and he put me at ease and is the reason we moved forward with this car over the other. No doubt he will make a very good sales associate for your dealership. Sincerely, SC More

purchase of new car we have been dealing with ottos bmw for over 20 years - the team always offers excellent service and prompt responsiveness - we would recommend to fri we have been dealing with ottos bmw for over 20 years - the team always offers excellent service and prompt responsiveness - we would recommend to friends. More

Ottos has been our BMW dealer for decades. They must doing a lot of things right!! I highly recommend Justice Morgano and Ottos BMW in West Chester doing a lot of things right!! I highly recommend Justice Morgano and Ottos BMW in West Chester More

Excellent service. Quick, helpful and very informative. Not pushy and not trying to sell me something I don’t want. Will come back and recommend. Not pushy and not trying to sell me something I don’t want. Will come back and recommend. More