BMW of West Chester

Evan was extremely knowledgeable and helpful. He worked Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership its Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership itself was very clean and friendly. I was greeted immediately as I entered the building and offered refreshments etc. More

Fantastic service and treated us very well especially with us traveling from several states away to pick up the car. No surprises when we completed the paperwork. Thanks so much Ian and Otts! with us traveling from several states away to pick up the car. No surprises when we completed the paperwork. Thanks so much Ian and Otts! More

My wife and I love working with Ian. He is professional, knowledgeable and easy to talk to. I will refer anyone I know looking for an amazing car and car-buying experience to him! knowledgeable and easy to talk to. I will refer anyone I know looking for an amazing car and car-buying experience to him! More

This dealership was very to the point and very welcoming. They helped us quickly and sufficiently. They sold us the best car and definitely recommend buying from this dealership!! They helped us quickly and sufficiently. They sold us the best car and definitely recommend buying from this dealership!! More

Jay was awesome to work with. Has his own personal journey with multiple BMW's and has a depth of experience. Easy ordering, timely feedback and great communication. journey with multiple BMW's and has a depth of experience. Easy ordering, timely feedback and great communication. More

From the beginning, all the way to the drive off the lot, Robert Madden was professional, courteous and thorough, and made my purchase experience seamless. He then had me work with Noel from finance, who was Robert Madden was professional, courteous and thorough, and made my purchase experience seamless. He then had me work with Noel from finance, who was just as personable and knowledgeable, and between the two, they took all the angst out of purchasing a new car. More

Shoutout to Mohammad for making the deal happen. Everything done via phone/email. Came in, finalize paperwork, walked around the car with Mohammad and off I went. Such an easy and effortless process Everything done via phone/email. Came in, finalize paperwork, walked around the car with Mohammad and off I went. Such an easy and effortless process of leasing my new car More

Scott was awesome to work with- Helped us to find the right car and he offered us a great deal. The transaction was effortless and he was responsive, friendly and a pleasure to work with. This experien right car and he offered us a great deal. The transaction was effortless and he was responsive, friendly and a pleasure to work with. This experience is how buying a car should always be, but rarely is. So glad we found Scott- will do business with him moving forward. More

Ian Welsh is an excellent sales person! I was a little worried about buying a car from out of state, but Ian put those fears to rest. I will definitely recommend Ian and Otto's BMW to anyone looking for a worried about buying a car from out of state, but Ian put those fears to rest. I will definitely recommend Ian and Otto's BMW to anyone looking for a car, new or used! Thanks for making the car buying process fun and easy! Steve Rose - St. Paul, MN More

Brian DiPaolo made the process very easy and was one of the easiest car buying experiences I have had. I will come back to Otto's. the easiest car buying experiences I have had. I will come back to Otto's. More