BMW of West Chester

excellent dealership. ralph was friendly, knowledgeable and respectful. no pressure, very pleasant experience. agreed on a price for my bmw and my trade. looking forward to doing business in the future. and respectful. no pressure, very pleasant experience. agreed on a price for my bmw and my trade. looking forward to doing business in the future. More

Smooth and easy transaction.Completed quickly and Smooth and easy transaction. Completed quickly and flawlessly! Service department followed up within a week to make sure everything with vehicle was Smooth and easy transaction. Completed quickly and flawlessly! Service department followed up within a week to make sure everything with vehicle was acceptable ! All fine! Certainly would recommend Otto's and Justice to all! More

This is our 3rd car purchased from Ian M at Ottos. They are great to work with and make the entire process an enjoyable experience. Ian and the team are very knowledgeable and personable. are great to work with and make the entire process an enjoyable experience. Ian and the team are very knowledgeable and personable. More

Salesman was very helpful and friendly . Customer service was very good delivery was complete as promised Would definitely buy another car from them . Good dealership was very good delivery was complete as promised Would definitely buy another car from them . Good dealership More

Best car dealership experience I have had for a vehicle purchase. A true superior BMW experience! Everything was coordinated by one primary contact, who went out of his way to accommodate my schedule and s purchase. A true superior BMW experience! Everything was coordinated by one primary contact, who went out of his way to accommodate my schedule and support my needs, without ever imposing. Best selection of in stock BMWs in the area. I would highly recommend Otto’s BMW. More

We just went in to check out the difference between the X1 and X3. Ian literally made us an offer we could not refuse - he got us a great price on our trade in, and a very reasonable monthly payment. We es X1 and X3. Ian literally made us an offer we could not refuse - he got us a great price on our trade in, and a very reasonable monthly payment. We especially appreciated Ian taking the time to explain all the new technology during our private "delivery room" session - nice touch! More

This was our first experience with Otto's BMW. Brian was attentive, and easy to work with. He made it convenient and easy to do business. Very pleased with the outcome. attentive, and easy to work with. He made it convenient and easy to do business. Very pleased with the outcome. More

Very pleased with our experience with Ottos BMW. We have been a customer since 2004 and they have always exceeded our expectations, thanks for a great car and continued spectacular service! been a customer since 2004 and they have always exceeded our expectations, thanks for a great car and continued spectacular service! More

This was our first experience buying from Otto's BMW. The whole process was smooth. Brian was extremely attentive and efficient in coordinating the purchase including taking care of some post-purchase issues whole process was smooth. Brian was extremely attentive and efficient in coordinating the purchase including taking care of some post-purchase issues. More

Scott's professionalism was fantastic for 2019 X6 we purchased. He has done everything right since the first call we had and driving 2 hours to the dealership from NY was well worth it. Every detail he purchased. He has done everything right since the first call we had and driving 2 hours to the dealership from NY was well worth it. Every detail he provided on the phone was accurate and the whole purchase was under an hour including the test drive. Their prices are fair and the customer experience they provide is superb. I will certainly come back when it is time to buy another one. More