BMW of West Chester

Scott was great to work with. Straight forward, very knowledgeable and helpful. Made entire process efficient and painless. Would definitely reach out to him for future vehicle needs. knowledgeable and helpful. Made entire process efficient and painless. Would definitely reach out to him for future vehicle needs. More

Can not recommend Scott at Otto’s BMW enough. I had been looking for a new car for about 6 months and came across some great google reviews about Scott. I checked the inventory at Otto’s and they had just w looking for a new car for about 6 months and came across some great google reviews about Scott. I checked the inventory at Otto’s and they had just what I was looking for. I contacted Scott and he was super helpful, upfront, and fun! I absolutely love my BMW and had such a smooth and positive experience. Thank you!!! More

I made an impromptu visit to Otto’s to look at a pre-owned X5 and was treated from beginning to end as if I was interested in the best car on the lot! Scott is not only professional and knowledgeabl pre-owned X5 and was treated from beginning to end as if I was interested in the best car on the lot! Scott is not only professional and knowledgeable, but also so incredibly enthusiastic about BMW that I had total confidence in the care of the car and my future care as a customer. I also very much appreciated only dealing with one person vs first a salesperson, then finance, and/or a manager, etc ~ Scott handled everything. The car was prepared beautifully and the whole experience was honestly was the most fun I’ve ever had purchasing a car! More

Brian was truly exceptional, he made the entire process quick yet thorough. I would definitely recommend him to my friends and co workers when it’s time to purchase their next BMW. quick yet thorough. I would definitely recommend him to my friends and co workers when it’s time to purchase their next BMW. More

Ralph helped us purchase my son's first car and he was extremely professional, kind, calming, and knowledgeable. Our experience was excellent from our first communication with Ralph until we walked out o extremely professional, kind, calming, and knowledgeable. Our experience was excellent from our first communication with Ralph until we walked out of the dealership with my son's X1. We appreciate the time you spent with us making sure that my son understood everything about the car and felt comfortable driving it out of the lot. The finance department was also very efficient and friendly to work with! Truly a fabulous place to buy a car and a seamless, positive experience! More

Scott made buying my car a great experience as always. My X3 is the third BMW purchased from Scott. He is professional and personable. Scott has to be Otto’s MVP ! X3 is the third BMW purchased from Scott. He is professional and personable. Scott has to be Otto’s MVP ! More

We had a great experience working with Scott and his team on the recent purchase of a used vehicle. Hands down the least stressful and hassle free experience I have ever had when buying a car. Thank you for on the recent purchase of a used vehicle. Hands down the least stressful and hassle free experience I have ever had when buying a car. Thank you for your time and your professionalism! Everett & Chris More

I have worked with Robert to purchase my 330e. I have really good experiences with Robert. Since I live in Maryland and was NOT able to visit the shop before I decided to buy the car, I needed to contact really good experiences with Robert. Since I live in Maryland and was NOT able to visit the shop before I decided to buy the car, I needed to contact and bug him a lot with so many questions. He is very patient, kind, very quick response and follow-through. I would do business again in a minute. Thank you, Robert! DJ More

I have been dealing with Otto’s BMW for over 10+yrs, But my experience with Scott Gately is a pleasure, he make the buying experience a complete joy!! Scott is the ultimate selling machine :). Thanks Scott! my experience with Scott Gately is a pleasure, he make the buying experience a complete joy!! Scott is the ultimate selling machine :). Thanks Scott!! until next time Thomas James More

We have been dealing with Otto’s BMW for over 25 years, they have been excellent to deal with. We have enjoyed the service and the ease of doing business. Also Ian Welsh has been exceptional to deal with. they have been excellent to deal with. We have enjoyed the service and the ease of doing business. Also Ian Welsh has been exceptional to deal with. I would highly recommend them for your next purchase of a BMW! More