BMW of West Chester

Extremely friendly, professional and went above and beyond to find our car. The delivery was also the BEST I have ever experienced. And I’ve bought over 20 cars. Scott is honest and fair which is a val beyond to find our car. The delivery was also the BEST I have ever experienced. And I’ve bought over 20 cars. Scott is honest and fair which is a valuable trait in sales. I will only go to him for future purchases. More

We debated between 2 cars, same model just different years. Robert was able to clearly explain the key differences to us which made our decision making process super easy. The negotiation process was st years. Robert was able to clearly explain the key differences to us which made our decision making process super easy. The negotiation process was straightforward and fair. The entire process was quick and easy as both Robert and the finance manager, Noel, brought their A game and had everything ready to go at the agreed upon delivery time. We couldn’t be happier with our overall experience and are very much enjoying our new car! More

Scott Gately was very knowledgeable and thorough! Scott made my purchasing experience personable and enjoyable when providing his efficient service! I would highly recommend Scott and Ottos BMW. made my purchasing experience personable and enjoyable when providing his efficient service! I would highly recommend Scott and Ottos BMW. More

First time ever going to this dealership and was very impressed and satisfied! Lauren Snyder was so great to deal with from start to finish! Wouldn’t consider buying a BMW from anywhere else impressed and satisfied! Lauren Snyder was so great to deal with from start to finish! Wouldn’t consider buying a BMW from anywhere else More

Cannot say enough about our experience with Robert. His professional manner and treatment of us was outstanding and excellent in all respects! Robert was courteous and a pleasure to work with on the purch professional manner and treatment of us was outstanding and excellent in all respects! Robert was courteous and a pleasure to work with on the purchase of my first BMW. I am so thrilled with my X3!! Thank you for an easy, pleasant and amazing experience. We will be back again and look forward to working with Robert and the rest of the wonderful Otto's team. More

I love the clean, modern, open atmosphere. Ian answered all our questions, gave us a good deal, Very personable too! definitely returning for next car. all our questions, gave us a good deal, Very personable too! definitely returning for next car. More

The dealership is physically beautiful…a cathedral of automotive excellence.The colleagues stand up in courtesy when a guest enters the showroom….what a great acknowledgment of the potential customer!The automotive excellence.The colleagues stand up in courtesy when a guest enters the showroom….what a great acknowledgment of the potential customer!The service department is spotless and well organized , the advisors courteous and knowledgeable.Ian Welsh is a marvelous and knowledgeable guide to the customer.It is wonderful experience to shop and then buy at OTTO’S. More

We recently leased a new 2021 BMW from Otto's BMW and had the privilege of working with Daniel Stangl our sales professional, Noel Montesano our financial service advisor and Elias Randall our BMW Genius. Fr the privilege of working with Daniel Stangl our sales professional, Noel Montesano our financial service advisor and Elias Randall our BMW Genius. From the moment I entered the dealership to the day of delivery, I was treated in a professional and caring manner. I have another BMW Dealership closer to my home but decided to lease my vehicle at Ottto's due to the tremendous knowledge and service provided to me. I would highly recommend this team for your next purchase or lease. I am very proud to have the Otto's emblem on my new BMW. More

Excellent seller Ian Martin definitely recommend was fast and easy . Im very happy whit my M235i Excellent job in the finance dept too thanks guys and easy . Im very happy whit my M235i Excellent job in the finance dept too thanks guys More

Lauren was amazing!!!!! The group bent over backwards to make sure everything went smoothly... I forgot my exciting registration card when I went to pickup car and they still found a way to make it work. make sure everything went smoothly... I forgot my exciting registration card when I went to pickup car and they still found a way to make it work. They also paid a very fair price for my car way better than the Maserati dealer I bought from. Would recommend Lauren and will definitely use her again. Jodie N More