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BMW of West Chester

West Chester, PA

4.8
2,931 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,931 reviews

October 06, 2023

Frank was very professional and expedited the service for my 428l. Thanks again for the service. More

by PJKIDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the professional and efficient service experience delivered by Frank and our team. Many thanks for choosing BMW of West Chester!

October 05, 2023

Efficient check in, clear explanation of service to be done and cost associated, and the work was done in a timely manner. The waiting area was fine. Explanation of services done afterward was very clearl More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

BMW of West Chester responded

We are delighted to hear your were so pleased with the efficient and communicative performance of our service team. Many thanks from all of us here at BMW of West Chester!

October 05, 2023

Attentive friendly and well organized. Timely communication and completion of service. Easy to schedule appointments More

by ischiropoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather DeRitis
Oct 06, 2023 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the friendly, organized and timely performance of our service team. Many thanks for choosing BMW of West Chester!

October 04, 2023

Prompt and attentive service. Turned the car around very quickly while also arranging for transportation from and back to the dealer More

by royyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the prompt, attentive and convenient experience delivered by our service team. Thank you for choosing BMW of West Chester!

October 04, 2023

Always truly professional team from Justice Mogano to finance team..... keep up great work...thanks again!! More

by Gmcmonagle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

BMW of West Chester responded

Thank you for recognizing the professional assistance delivered Justice and our team on your recent purchase. Many thanks from all of us here at BMW of West Chester!

October 03, 2023

Great service as always. Thank you Frank. Everything handled perfectly and professionally and on time More

by CJGIANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

BMW of West Chester responded

We are delighted to hear you were once again so pleased with the professional service experience delivered by Frank and our team. Many thanks from all of us here at BMW of West Chester!

October 03, 2023

Ottos was great for service. Melissa is awesome at her job. Hoping nee owners will keep the high standards. More

by ALLYLOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

BMW of West Chester responded

We are delighted to hear you were so pleased with service experience delivered Melissa. We look forward to demonstrating the same high level of service you have come to expect as we move forward as BMW of West Chester!

October 03, 2023

Had an amazing experience working with Scott and the dealership in getting my new X1. The process was simple, fair, and done pretty quickly. Highly recommend I’ll definitely be buying from here again in More

by ianspag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

BMW of West Chester responded

We are delighted to hear you were so pleased simple and efficient purchase experience delivered by Scott. Thank you for choosing BMW of West Chester!

October 03, 2023

Scott Gately is the best! This is my 8th BMW bought with him. This is the best thing I ever bought. I just call him he knows exactly what I am looking for. Delivery was beyond More

by Lindarn211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keenan
Oct 04, 2023 -

BMW of West Chester responded

It is truly gratifying to hear Scott has once again delivered the exceptional experience that keeps you coming back. Thank you for continuing to be a loyal and valued member of the BMW of West Chester family.

Oct 04, 2023 -

Lindarn211 responded

He is the best!

October 02, 2023

Great service and great customer service. Employees respect customers including their time. Strongly recommend your dealership!!! More

by gostin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the names
Oct 03, 2023 -

BMW of West Chester responded

Thank you for your recognition of the performance of our service team. We are delighted to hear you were so pleased. Many thanks for choosing BMW of West Chester!

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