BMW of Fort Washington

Overall the experience was great. I was assigned a service rep (Brittany) soon after reaching the center. I was given a direct contact number and Brittany was very responsive on text I was assigned a service rep (Brittany) soon after reaching the center. I was given a direct contact number and Brittany was very responsive on text messages so no need to call and wait in queue. I was given pick and drop shuttle service by the BMW. Ben was the driver who was very friendly, and prompt in picking me up and dropping me off. More

Thanks to Ben for the great help and attention I recommend BMW fort Washington . They are the best recommend BMW fort Washington . They are the best More

Ben was amazing! ! Great customer service and experience with him. He even cleaned something off my car that he did not have to at the end ! Great customer service and experience with him. He even cleaned something off my car that he did not have to at the end More

As always my Service Advisor Amie Marshall did an excellent job of listening to my considers pertaining a rattle in exhaust. She even correctly diagnosed the cause of the problem over the phone. She excellent job of listening to my considers pertaining a rattle in exhaust. She even correctly diagnosed the cause of the problem over the phone. She set up an appointment date and time that was convenient for me. I alway trust her judgement and advice when it comes to the care of both of my BMWs(2011 Z4 & 2018 430i). For my future cars, BMW of Fort Washington is my Dealership, Ed Fallon is my salesman and Amie Marshall is my Service Advisor. BMW of Fort Washington should be proud that they have a dynamic duel in Amie Marshall and Ed Fallon. I also had the opportunity to talk with Ben Ammar(Operations Administrator Manager), Melany Del Toro(Service Associate) and a lovely cashier(unfortunately I forgot her name) who went out of their way to make me feel welcome and appreciated as a customer of BMW of Fort Washington. More

Ben ammar was really helpful when i got my car in for service, needed inspections done and he got me in real quick and easy, a huge thank you to ben and the dealer at fort washington, A huge recommending service, needed inspections done and he got me in real quick and easy, a huge thank you to ben and the dealer at fort washington, A huge recommending to anyone looking for a dealership, this place was golden More

Great service; clean; nice people; always helpful when a problem happens; no drama; just all around a good place to take your car problem happens; no drama; just all around a good place to take your car More

I wrote a review in an earlier request for comment. Ben is nothing short of an outstanding ambassador for your dealership. Ben is nothing short of an outstanding ambassador for your dealership. More

Ben and Melanie were the best! Went above and beyond! I will be back again Went above and beyond! I will be back again More

The sales team of Jim Kostack & Mike Abrams along with the Joshua Farrell were very professional and made the experience of purchasing the vehicle seamless. Along with Rich Lanci and Frank Menna in servi the Joshua Farrell were very professional and made the experience of purchasing the vehicle seamless. Along with Rich Lanci and Frank Menna in service, who made sure the vehicle was completely checked and ready to go. These employees are a valuable assets to your dealership. Keep up the great customer service. More