BMW of Fort Washington

Had been a long time customer and moved to the west coast. I was using my daughter’s X1, who lives in DC, and needed the TPM reset. Stopped in without an appointment and Brittney said no problem to che coast. I was using my daughter’s X1, who lives in DC, and needed the TPM reset. Stopped in without an appointment and Brittney said no problem to checking the tires. Turned out there were nails in 2 tires which they had in stock and replaced them. It was scheduled for a brake flush which was also done. When the car was finished Ben Ammar, who I’ve known for over 20 years, saw me and came to say hello. Not only did he remember my name but also made sure everything had been taken care of properly. It felt like coming home. Thank you to everyone at BMW of Ft. Washington. More

Great service wonderful polite professional service. Lucy did a great job in helping me.Would recommend this dealership to anyone who wanted to buy a BMW Lucy did a great job in helping me.Would recommend this dealership to anyone who wanted to buy a BMW More

Overall our car buying experience was good. Sales team was accommodative, ready to make sure we were satisfied and transparent. Sales team was accommodative, ready to make sure we were satisfied and transparent. More

I had my car serviced at BMW Fort Washington and had an amazing customer service experience. Alden Miller took care of everything and the process was 5 stars. amazing customer service experience. Alden Miller took care of everything and the process was 5 stars. More

Quick, easy, and friendly to work with. Got my deal very smooth. Will recommend to my friends Got my deal very smooth. Will recommend to my friends More

Ben was awesome and helpful during my visit. Inhad a great time stopping by. Melany taught me alot as well Inhad a great time stopping by. Melany taught me alot as well More

The other day, I found myself in such a dilemma… Three Blown Out tires! Called the dealership three times and was sent to voicemail each time to leave a message for a return call… This was not an option Blown Out tires! Called the dealership three times and was sent to voicemail each time to leave a message for a return call… This was not an option for me, I tried one more number. My call was picked up by MOJGAN RIAHI FARD. She recognized the despair in my voice, and assured me she would get me help. She took it upon herself to go beyond her duties to personally connect me with service advisor Alden Miller. He gave me an appointment and made me whole in a timely manner. While waiting for my car to be serviced, I was able to meet and thank MOJGAN RIAHI FARD personally, for graciously helping me in my time of need. I want to thank Jim, Kostack and Mike Fastman Who took the time to listen to me go on and on about MOJGAN. More

She was very helpful and tried to work with me. She also kept in contact with me after sale. She also kept in contact with me after sale. More

Lucy was very easy to work with, found us a car quickly that worked for us, and facilitated a smooth overall purchase experience. that worked for us, and facilitated a smooth overall purchase experience. More

Ben and Dennis provided excellent service at BMW of Fort Washington. I recommend to all my friends. Washington. I recommend to all my friends. More