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BMW of Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
2,511 Reviews
BMW of Allentown has built its reputation on performance, professionalism, and long-term relationships throughout the Lehigh Valley. We’re proud to have earned BMW’s prestigious Center of Excellence award for the 13th time, a recognition reserved for dealerships that consistently deliver exceptional customer satisfaction and operational excellence. As part of the family-owned Sloane Automotive Group, we’re committed to providing a transparent and refined experience whether you’re purchasing a new BMW, exploring certified pre-owned options, or visiting for factory-trained BMW service. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re focused on building lasting relationships, not one-time transactions.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,511 reviews

June 18, 2026

Great service department. Very detailed. Service writer did a great job. Very knowledgeable. Thank You More

by Deere63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Webster Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Rheiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

BMW of Allentown responded

Thank you for sharing your experience with our service team! We appreciate your business and look forward to seeing you again at BMW of Allentown!

June 17, 2026

One could change turned into an over tightened oil filter housing gasket causing 2k worth of damage. I DO NOT RECOMMEND More

by GabChick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Webster Lingle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Harbison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Rheiner
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2026 -

BMW of Allentown responded

Gab, thank you for sharing your experience with Todd! We're happy to hear you felt taken care of and hope to welcome you back to BMW of Allentown.

Jul 09, 2026 -

GabChick responded

Unfortunately, after leaving BMW and arriving home a large puddle of oil was found under the car. When BMW finally called back, they advised us to have the car towed to them. By that time our trusted mechanic of 27 years looked at the car and made us aware of the damaged oil filter housing gasket which was over tightened during the last oil change. Bmw caused 2k of damage over complete carelessness and will not take accountability because we did not wait long enough for them to respond to our concern.

Jul 10, 2026 -

BMW of Allentown responded

Dear Gabriele, Thank you for bringing your concerns to our attention. We are sorry to hear that you experienced an issue with your vehicle and understand your frustration regarding the repairs that were needed. We take claims of this nature very seriously and would like the opportunity to better understand the situation. Based on the information provided, we understand that after our recent engine oil and filter service, you had repairs performed elsewhere totaling approximately $2,000, and that the repair facility indicated the oil filter housing was damaged. To properly review your concerns, could you please provide a copy of the repair invoice, technician notes, and any photographs or documentation from the repairing facility? These documents will help us understand the diagnosis, the repairs that were performed, and the basis for their conclusion that the oil filter housing was damaged. While we are committed to conducting a fair and thorough review, it is important to note that an engine oil and filter change service typically does not involve disassembly or replacement of the oil filter housing itself. In many cases, oil leaks originating from the oil filter housing are related to gasket deterioration, material fatigue, or other component issues that can develop independently of a routine oil and filter service. However, we would like to review all available information before drawing any conclusions. Once we receive the repair documentation, we will carefully evaluate the details and determine whether any further investigation is necessary. We appreciate your cooperation and look forward to receiving the requested information so we can continue our review. Sincerely, Webster Lingle Service Manager

June 11, 2026

Todd was great! did all he said and then some!! thanks todd, really appreciate it! More

by jandjwetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

BMW of Allentown responded

We appreciate your business and your review! Thanks from Todd and the BMW of Allentown Team!

June 09, 2026

We had a great experience with Eddie throughout the selection and buying process. Would highly recommend! More

by Donchezcl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Shoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 10, 2026 -

BMW of Allentown responded

Thank you for the recommendation! We will be sure to pass the kudos along to Eddie and the rest of the sales team. - The BMW of Allentown Team

June 09, 2026

Dana handled all my needs and was on top of my 2026 M340i delivery. End to end it was a streamlined process and I was kept updated every step of the way. Great experience. Happy to be a new BMW customer. More

by briankyost
Recommend Dealer
Yes
Employees Worked With
Brian Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Beyer
Print
Jun 10, 2026 -

BMW of Allentown responded

Brian, thank you for sharing your kind feedback about Dana! We are so happy to hear that you are enjoying your 2026 BMW M340i! Welcome to the BMW of Allentown family!

June 09, 2026

My experience purchasing the car was excellent. Recently had it inspected. As I virtually watched the inspection being completed. My charge was to be $50. When my car was delivered the bill was More

by Jeff Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dressel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

BMW of Allentown responded

Thank you for your feedback. We take all billing concerns seriously and strive to be as clear and transparent as possible with our pricing. Unfortunately, since this review is anonymous, we’re unable to look into the specific details of your visit to fully understand what may have occurred. It’s possible there may have been a misunderstanding regarding the services performed or, on rare occasions, an error on our end. We would truly appreciate the opportunity to review your account and ensure everything is accurate—or make it right if it’s not. Please don’t hesitate to contact me directly so we can discuss this further. You can reach me at 484-387-1840.

June 07, 2026

Great folks professional and personable. Knowledgeable of quick resolution to my numerous Code issues. , Highly recommended shop ! More

by Jdcold2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank to the technical folks as well !
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Jun 08, 2026 -

BMW of Allentown responded

Thank you for your excellent review of our team! We are grateful for your business and we hope to see you again at BMW of Allentown. Please reach out if you need anything else!

June 05, 2026

I had some mixed experiences with this dealership under their prior ownership, so had not used them in a while. Just went back to them for routine service on my 335i and had no issues at all. Service was More

by DrHicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 08, 2026 -

BMW of Allentown responded

We're glad you gave us another chance and saw the improvements! We hope to serve you and your BMW 335i in the future! See you next time at BMW of Allentown!

June 05, 2026

Very kind and helpful great sales man very informative he knew the car inside and out More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Grazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Simoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Shoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 05, 2026 -

BMW of Allentown responded

Thanks for the kudos, Debbie! It was our pleasure to work with you at BMW of Allentown, and we hope you enjoy the ride!

June 04, 2026

The Service Department at the BMW dealership in Allentown, PA was exceptional in all areas. My designated Service Advisor was Austin S and his team. As an extremely pleased client, I am providing t More

by MaryAnn M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer & Team
Print
Jun 04, 2026 -

BMW of Allentown responded

MaryAnn, thank you for sharing your wonderful feedback about Austin S and his team at BMW of Allentown. We are pleased to hear they took exceptional care of you from start to finish. It means the world to know you would refer us to others. See you next time!

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