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BMW of Allentown
Allentown, PA
2,405 Reviews
BMW of Allentown has built its reputation on performance, professionalism, and long-term relationships throughout the Lehigh Valley. We’re proud to have earned BMW’s prestigious Center of Excellence award for the 13th time, a recognition reserved for dealerships that consistently deliver exceptional customer satisfaction and operational excellence.
As part of the family-owned Sloane Automotive Group, we’re committed to providing a transparent and refined experience whether you’re purchasing a new BMW, exploring certified pre-owned options, or visiting for factory-trained BMW service. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re focused on building lasting relationships, not one-time transactions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,405 reviews
April 07, 2026
Service advisor was very professional and I was surprised that he remembered me after only meeting once 3 weeks earlier. that he remembered me after only meeting once 3 weeks earlier. More
by Dewaniuk
Employees Worked With
April 07, 2026
nice waiting area. good recap of service in video. annoying follow up until you post a review 😏 good recap of service in video. annoying follow up until you post a review 😏 More
by jbz
Employees Worked With
April 04, 2026
Ethan Harbison is the reason we have two BMW’s in the garage! And the cars are well made, too. garage! And the cars are well made, too. More
by work_borders_2h
Employees Worked With
April 03, 2026
An excellent purchasing experience and a comfortable showroom environment. Sales Jordan is very nice and helpful showroom environment. Sales Jordan is very nice and helpful More
by danielqin0529
Employees Worked With
April 03, 2026
Beth at Allentown BMW was excellent in helping me choose a new vehicle. Not once did she make me feel pressured to purchase a vehicle. She was able to secure me a wonderful deal. a new vehicle. Not once did she make me feel pressured to purchase a vehicle. She was able to secure me a wonderful deal. More
by Tony D
Employees Worked With
April 01, 2026
Efficient quick and knowledgeable Everyone was friendly. Cafe was well stocked. Luis was very helpful friendly. Cafe was well stocked. Luis was very helpful More
by jpgr07
April 01, 2026
Outstanding sales experience. Everyone was attentive and helpful. In 30 years of buying vehicles this was the easiest. Very laid back from the sale person to the manager. Highly Everyone was attentive and helpful. In 30 years of buying vehicles this was the easiest. Very laid back from the sale person to the manager. Highly recommend!! More
by Jim
March 31, 2026
My recent service was completed as requested. The service provided by the counselor, Ethan, was excellent, clear and respectful of my time. The dealership did what they all do, nickel and dime yo The service provided by the counselor, Ethan, was excellent, clear and respectful of my time. The dealership did what they all do, nickel and dime you to death while they tout the high quality on their vehicles. To charge a diagnostic charge and reprogram charge to correct a software error from the oem is disgraceful. This error was fully documented by NHTSB. The correction should have been the responsibility of the oem dealer. This was a safety concern abd should have been handled as such. As i mentioned, Ethan did a great job, the dealership failed. More
by kevin g
Employees Worked With
March 30, 2026
We recently purchased a new X3. Mason our sales rep was extremely friendly, helpful and knowledgeable. Mason kept us posted on delivery and was great with setting up our My BMW ap Mason our sales rep was extremely friendly, helpful and knowledgeable. Mason kept us posted on delivery and was great with setting up our My BMW app and related transfer documents. I highly recommend this dealership. More
by Ted S.
