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BMW of Allentown

Allentown, PA

4.9
2,284 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,284 reviews

March 24, 2025

Pristine service and communication throughout the entire process. Would recommend to first time and legacy BMW owners. More

by KeystoneWMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Shoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

BMW of Allentown responded

Thank you for the glowing review! We're delighted to hear that your experience with BMW of Allentown was seamless. We appreciate your recommendation and look forward to serving both new and returning BMW enthusiasts in the future!

March 21, 2025

I first came into contact with BMW of Allentown in January when I inquired about one of their pre-owned 330i's. A friend of mine highly recommended this particular dealership because they consistently More

by UCbears11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradford Gerhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth
Mar 24, 2025 -

BMW of Allentown responded

Thank you for sharing such a detailed and positive review of your experience with BMW of Allentown! We're delighted to hear that Beth, Brad, and the rest of our team made your first BMW purchase so memorable. It's wonderful knowing we lived up to the high recommendation from your friend. Enjoy every moment in your new 330i!

March 19, 2025

Great service experience at this dealer. Kept up-to-date and informed. They only did the work that needed to be done. And didn’t try to push anything extra. Nice facilities, friendly people. More

by Spfeif80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

BMW of Allentown responded

Thank you for sharing your positive experience with BMW of Allentown! We're glad our team kept you informed and provided only the necessary services. See you next time!

March 12, 2025

Professional service. Good communication about status of maintenance and repair. Meticulously followed through with the project. More

by RER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

BMW of Allentown responded

Thank you for sharing your experience with BMW of Allentown! We're pleased to hear that our team provided professional service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future!

March 06, 2025

My wife's car was totaled, hit as she sat at a light. Eduardo was our sales rep. When the other party's insurance check needed to clear, we needed another day(Bank rule). Eduardo and manager demanded t More

by applied.79termite
Recommend Dealer
No
Employees Worked With
Eduardo Shoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

BMW of Allentown responded

I'm sorry to hear about your experience with us. It's concerning that you felt insulted and faced issues regarding the refund process, as this is not how we aim to conduct business. We appreciate your feedback and would like the opportunity to address these concerns directly with you. Please feel free to reach out at your convenience so we can work toward a resolution. Thank you, Chris Carlson - General Manager - 610-820-2950

March 06, 2025

I have always had a fantastic experience with this organization. Lisa Manento, my Service Advisor, was very attentive to my needs and communicated fully what needed to be done to get me on my way. Tha More

by Monte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Webb Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

BMW of Allentown responded

We're delighted to hear that Lisa provided attentive service and clear communication during your visit to BMW of Allentown. Thank you for sharing your positive experience with us!

March 06, 2025

Eduardo was super nice and very helpful , the process was smooth, highly recommend this dealer ship. More

by Natashaal85
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dmitry Kukuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Shoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

BMW of Allentown responded

We are glad to hear that Eduardo provided such helpful service. Thanks for choosing BMW of Allentown!

March 05, 2025

I received a fair price on the 4 Series that I ordered. However, our salesperson, Mason, was/is very difficult to reach. The email/phone number on the card we picked up were incorrect. We found out his cor More

by Jodie Clineschmidt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Grazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Steltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

BMW of Allentown responded

Jodie, thank you for sharing your experience with us at BMW of Allentown. We apologize for the communication issues you've encountered and appreciate your patience during this transition period. Please feel free to reach out if there's anything else we can assist you with!

February 22, 2025

Eduardo was very knowledgeable and responsive. He was there for the entire purchasing of our new vehicle. Would definitely recommend him again. More

by Melanie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Shoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

BMW of Allentown responded

Melanie, we're delighted to hear that Eduardo provided such knowledgeable and responsive service during your purchase at BMW of Allentown. Thank you for recommending him!

February 13, 2025

BMW of Allentown has very friendly associates that will work with you and answer you quickly. Unfortunately they lack behind on offering you loaner from BMW during servicing with hope it will change soon! More

by cicigen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

BMW of Allentown responded

Thank you for sharing your feedback about BMW of Allentown! We're glad to hear our associates provided friendly and prompt service. We appreciate your input regarding loaner vehicles and will work on improving this aspect in the future.

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