Hallie Madeira

Well trained and professional staff who were familiar with the vehicle being purchased. Well-organized business with pleasant facilities, a streamlined buying procedures from sales to post handshake a with the vehicle being purchased. Well-organized business with pleasant facilities, a streamlined buying procedures from sales to post handshake administrative processing and quick title turnaround. Significant inventory from which to chose. Beyond mildly encouraging a sale (to be expected) no high-pressure tactics used. None of that Oscar winning performance sidebar behind the curtains scheming with a manager ("the boss is gonna kill me for this but I'll tell ya' what...if you buy this car right NOW I'll give you a super special deal! Why?! because I LIKE You!" Let me talk on your behalf to boss..I'll try my best to convince him! Wink. Wink.). Significantly, the welcome absence of that silly, demeaning, insulting and intentionally confusing-to-the-customer penciled box graph slight of hand sales technique. Mr. Cook, the primary sales representative, was effective, polite and helpful. Very significantly, both on-line and in-person follow-up by BMW/Mini "Sales Genius," Haillee Madeira. Ms. Madeira exhibited a high level of professionalism, customer service orientation, and problem-solving abilities to assist with inoperable computer interface vis a vis the car navigation system. After effectively fixing the problem she provided a most helpful tutorial on operating the nav computer interface to the customer. Ms. Madeira is a proven asset to your business. If/when I'm next in the market for a car that you carry I'll certainly consider returning to your dealership for that reason. The only downsides for me was that the Military retiree/veteran discount was not made available to me because I chose not to finance the vehicle (too late? I'll accept a check or service credit..hint! hint! Here's to hoping that your service department is as beneficial as your sales. More

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Great Service and helpful team. They all worked together to create an excellent buying experience. They all worked together to create an excellent buying experience. More

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Eddy along with Hallie, Brian, and Chris were an absolute pleasure to work with from start to finish. Amazing atmosphere, welcoming staff and that’s what made the whole experience different than any other de pleasure to work with from start to finish. Amazing atmosphere, welcoming staff and that’s what made the whole experience different than any other dealership. All expectations were far beyond exceeded, and the entire process was seamless from start to finish. There was not a question left unanswered by the time I left. Thank you Eddy, Hallie, Brian, and Chris, for truly standing out and raising the bar. More

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Im glad I choose a BMW. ... Allentown BMW dealship go above and beyond to accommodate....Ethan deserves his flowers ...your the man !!!!!! ... Allentown BMW dealship go above and beyond to accommodate....Ethan deserves his flowers ...your the man !!!!!! More

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Very straightforward experience. Everyome wa very helpful, kind and enthusiastic through the whole experience. This was my first out of state purchase and it was made to be a breeze! Everyome wa very helpful, kind and enthusiastic through the whole experience. This was my first out of state purchase and it was made to be a breeze! More

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Outstanding sales experience. Everyone was attentive and helpful. In 30 years of buying vehicles this was the easiest. Very laid back from the sale person to the manager. Highly Everyone was attentive and helpful. In 30 years of buying vehicles this was the easiest. Very laid back from the sale person to the manager. Highly recommend!! More

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Everyone was very helpful and friendly. Eddy was very knowledgeable and helpful when selecting the perfect vehicle for us. Eddy was very knowledgeable and helpful when selecting the perfect vehicle for us. More

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One of the best sales experiences I’ve ever had. Eddy put me in the coolest car ever within my budget! Seamless process. Eddy put me in the coolest car ever within my budget! Seamless process. More

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The experience was great, Justin made the buying process easy. Luis makes service a breeze, and Hallie is awesome. I had a minor tech issue I couldn't figure out but she was able to walk me right through it easy. Luis makes service a breeze, and Hallie is awesome. I had a minor tech issue I couldn't figure out but she was able to walk me right through it. More

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