BMW MINI of Wichita

Felt relaxed no pressure, friendly personnel, was explained all features of vehicle and services that were previous done on vehicle explained all features of vehicle and services that were previous done on vehicle More

We absolutely love BMW MINI of Wichita! We just purchased our 6th Mini and love the friendly service that Kenny, Mason, Michelle, and the others who work there provide. My first Mini was We just purchased our 6th Mini and love the friendly service that Kenny, Mason, Michelle, and the others who work there provide. My first Mini was a 2017 convertible and I loved that car. Sadly, someone ran into it and it was totaled, but I survived and purchased a Mini four-door. Then my husband decided he wanted one (we had been a two Mustangs car family) and he purchased a Countryman. After the lease was up, we traded my Mini in and I took his Countryman. We have since purchased two more Countrymans and this beautiful yellow convertible makes it to six for our total. For our latest Countryman, Kenny Weber was our salesman. I love Kenny's positivity and enthusiasm! We just clicked with him! He helped me build my convertible and I think Kenny was almost as excited as I was when it finally arrived three weeks ago to Wichita! Kenny goes above and beyond what other salemen do. I had an issue yesterday with my roof (convertible) and when I called Kenny for help, he came through even though he was driving to another state! Kenny - you're the best! Thank you Mason and Michelle for hiring him. We love all of you guys! More

Work on our 2015 4 series was done and everything is working good. It is hard to get status on the vehicle. The service techs may be busy but they need a support staff to answer the phones and get inf working good. It is hard to get status on the vehicle. The service techs may be busy but they need a support staff to answer the phones and get information to answer the customer's questions. More

We loved the no-pressure sales approach. We never met Michelle, so that is why her rating wasn’t as high. Overall, it was a good experience. We never met Michelle, so that is why her rating wasn’t as high. Overall, it was a good experience. More

Wasn’t able to put a door panel on don’t know what was so hard about that and the way that you got to choose what you want them to do or not do on your phone is kind of a crazy deal because I talk to the guy hard about that and the way that you got to choose what you want them to do or not do on your phone is kind of a crazy deal because I talk to the guy and he was supposed to fix a motor mount I told him to but then I did not it on my phone but I spoke to him and told him to, but they didn’t do it so that’s not cool I said to him on the phone spoke to him he didn’t call me back. I mean sure me and I don’t like that. That’s not cool. More

Experience was quick and seamless. Service team was responsive and friendly as a first time customer at BMW of Wichita service center. Service team was responsive and friendly as a first time customer at BMW of Wichita service center. More

Kept us updated every step of the way during the build. Appreciated low pressure sales tactics. Appreciated low pressure sales tactics. More

A special thank you to Austin and all of the staff at BMW of Wichita. They provide exceptional attention and service. I highly recommend this dealership and service department for top-tier service. of Wichita. They provide exceptional attention and service. I highly recommend this dealership and service department for top-tier service. More

We came in on Friday and by Monday everything we needed for our BMW was taken care of. Excellent customer service. Everyone was pleasant and informed. Got us in for an oil change & service even though we d for our BMW was taken care of. Excellent customer service. Everyone was pleasant and informed. Got us in for an oil change & service even though we didn't have an appointment. Found out the service is competitively priced and so are the tires. The parts department was fast to get our key fobs. We will be returning for all our service needs. More

Austin is the best service adviser anyone could have. Every time I go there, I know what I can Expect. Service department is excellent, and the service is always done right. Never had a single issue with Every time I go there, I know what I can Expect. Service department is excellent, and the service is always done right. Never had a single issue with this magnifique department and their Staff. Congratulations for maintaining the consistency of excellence. More