Arrigo CDJR Sawgrass

I had an 8:10 AM appointment. There was a greeter there to welcome me to start the process. Once checked in, Nicholas Mcanderson came out and followed up with my needs and expedit There was a greeter there to welcome me to start the process. Once checked in, Nicholas Mcanderson came out and followed up with my needs and expedited the paperwork. In 1 hour and 20 minutes I was on my way with everything taken care of. More

I’ve had terrific experiences at arrigo sawgrass whenever I took my vehicle for service I took my vehicle for service More

While I was excited about purchasing a 2020 Jeep Wrangler Unlimited Rubicon, my experience at the dealership was unfortunately typical and left me questioning whether I’ll go back to buying and negotiating o Unlimited Rubicon, my experience at the dealership was unfortunately typical and left me questioning whether I’ll go back to buying and negotiating online for future vehicles. I initially inquired about the Jeep via email and was told it had a "factory lift kit." Though I suspected this was likely inaccurate, I remained interested and drove roughly 100 miles to see the Jeep in person. Upon inspection, it was clear the Jeep had a cheap aftermarket Pro-Comp lift kit rather than the factory option. While this wasn't a deal-breaker for me, as I had plans to upgrade the parts later, it was disappointing to be misinformed. During the test drive, I was allowed to drive on a small, limited route, which didn’t provide a true sense of the vehicle's performance. At the time, I was in a bit of a rush as it was one of the few manual transmission Rubicons with the basic options I was seeking. I ended up making a deal and traded my 2014 Rubicon for the 2020 model. However, it wasn’t until I started the drive home that I noticed a major issue—the speedometer was significantly inaccurate. My phone’s GPS showed my speed was 8-10 mph slower than what the Jeep's speedometer was reading. This meant the odometer was also off, as the Jeep’s computer had not been updated after the lift kit and 37” tires were installed. As a result, the odometer reading is likely understated, and it's impossible to know the actual mileage. At this point, I’ve only had the Jeep for a few days, but this speedometer issue is by far the most egregious. The dealership also didn’t include a second key during negotiations, which was disappointing. Overall, I regret making the deal, and while I take ownership of my part in the process, I wish I had been more cautious and better informed. For anyone considering this dealership, I’d suggest being very thorough and asking plenty of questions. More

WOW! why cant all service be like Arrigo. Great experience and service. Jaylen was my service person and was so helpful, thank you!! why cant all service be like Arrigo. Great experience and service. Jaylen was my service person and was so helpful, thank you!! More

Excellent service everyone willing to help due to a high volume of cars probably for the date volume of cars probably for the date More

We have been working with Ashley for the past 4+ years. Her service quality has not faltered or changed. I’m grateful for her dedication to her job and the care she gives each individual customer. Every ti Her service quality has not faltered or changed. I’m grateful for her dedication to her job and the care she gives each individual customer. Every time we come in for service we are taken care of swiftly and even though she gets busy multi-tasking (because she is awesome) she takes the time to double check everything is ok. The few time things have happen out of her control she jumped right to solutions. Ashley is definitely an asset to this company and only reason we come back after our warranty has expired! More

Service Advisor Miguel Moreno is the best! He took care of all my requests, communicated without issues, & went above and beyond in delivering exceptional customer service! Thanks again He took care of all my requests, communicated without issues, & went above and beyond in delivering exceptional customer service! Thanks again Miguel! More

Ashley was very professional. I had no issues. She didn't have me at the dealership for long. Great personality. Thanks. I had no issues. She didn't have me at the dealership for long. Great personality. Thanks. More

Tony was great. He was very responsive and professional. Vehicle was serviced and taken care of as usual. He was very responsive and professional. Vehicle was serviced and taken care of as usual. More

Clean. And great service. They were on point and always kept in contact with us with any questions we had. And great service. They were on point and always kept in contact with us with any questions we had. More