Milot Vancol

Very poor communication, promised a number of things and never followed up on them. They just wanted my money and ignored me once I purchased a vehicle. NEVER coming back here! never followed up on them. They just wanted my money and ignored me once I purchased a vehicle. NEVER coming back here! More

by franksa2727 Verified Customer Verified Customer

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I would also like to say Wilbert gave us exceptional service. The whole staff was very polite and professional . service. The whole staff was very polite and professional . More

by jks0419 Verified Customer Verified Customer

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Nice easy process from start to finish. Received a great deal. Really nice car for the price Received a great deal. Really nice car for the price More

by authentic09 Verified Customer Verified Customer

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The experience and process were smooth and great. Collin & Milot were excellent and very helpful. Collin & Milot were excellent and very helpful. More

by PMelendez Verified Customer Verified Customer

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Great service from Milot and finance team, this is my 5th jeep we have gotten jeep we have gotten More

by JAMIE.HUGH Verified Customer Verified Customer

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The dealership lied to me. They sold me a vehicle with a supposed certified warranty, but it wasn’t. They have it listed as a pre-owned certified with 7 years or 100,000 miles, They sold me a vehicle with a supposed certified warranty, but it wasn’t. They have it listed as a pre-owned certified with 7 years or 100,000 miles, but that was a lie. Before you go to finance, they put it on paper, but in finance, it disappears. I reached the managers, and they defend the lie—it's a waste of time. I will try to contact Morgan, who is the main company, to see if they can help, but I can’t find any phone number I could call. More

by nmartir Verified Customer Verified Customer

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I bought a 2023 Ram 1500. This was my first time purchasing a Ram 1500. I liked the truck, but my experience at the dealership was terrible. During the deal, the salesperson t This was my first time purchasing a Ram 1500. I liked the truck, but my experience at the dealership was terrible. During the deal, the salesperson told me the truck came with a certified RAM warranty that covered the powertrain for 7 years and 100, 100,000 miles. The truck had fewer than 70, 000 miles and was from 2023. If we do the math, I still have 5 years and 30, 000 miles of powertrain coverage. Before finalizing the deal, I asked the salesperson to confirm that the truck was still under warranty. They assured me it was. Later, when I spoke to the finance person, they tried to sell me an additional warranty, but I told them that the salesperson had already said the truck still had valid powertrain coverage. The salesperson also sold me paint protection and told me that it was part of the powertrain warranty. After signing all the papers, the salesperson gave me only one key and just half a tank of gas. I asked about the other key, and he told me the truck only had one. The sad part is, they never told me that. A few days later, I called a manager to share my experience regarding the keys and fuel so the dealership could improve. I found out that the Ram 1500 didn't have any insurance or certification as a pre- owned vehicle. I explained this to the manager, but he was rude and basically said he would contact the salesperson and get back to me. He never called. I had to call again, and finally, I spoke to the store manager, but nothing was resolved. He did say that a finance manager would contact me to see if we could add an extended warranty. I'm still waiting for that call. What really upset me is that they lied about the certification. They told me they couldn't lower the price because it was a certified pre- owned vehicle with supposedly warranty coverage—but it doesn't have any warranty, and the service was terrible. They lied to me. I wouldn't recommend this dealership for purchasing a vehicle. I believe they are part of the Morgan Group, which I have bought from before without any problems. If someone can help, I would appreciate it. More

by NMARTIR Verified Customer Verified Customer

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Car took 3 weeks to get here and showed up with a broken windshield broken bolts on l/f wheel well liner.had to kill 2 seperate days bringing back car for repairs on a car with 40 miles on it. windshield broken bolts on l/f wheel well liner.had to kill 2 seperate days bringing back car for repairs on a car with 40 miles on it. More

by billypep Verified Customer Verified Customer

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Came in ; spoke to a Service advisor, explained my situation and right away he took care of the situation for. situation and right away he took care of the situation for. More

by hudsonsam Verified Customer Verified Customer

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We had an amazing experience. Milot made the entire process incredibly easy and stress-free. Milot made the entire process incredibly easy and stress-free. More

by delizacartagena Verified Customer Verified Customer

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