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Arlington Heights Ford
Arlington Heights, IL
4,645 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,645 reviews
December 26, 2024
Loved working with Kirill and felt he understood how to help us get just what we wanted! help us get just what we wanted! More
by Matt
Employees Worked With
December 26, 2024
Rich made the buying process super easy and was very knowledgeable. I would buy from him again. knowledgeable. I would buy from him again. More
by Soccer
December 26, 2024
Rich is the BEST! Constantly making sure our needs are met and our expectations are exceeded! Constantly making sure our needs are met and our expectations are exceeded! More
by Excellroadservice
December 24, 2024
Steve moved around his schedule to accommodate us and always made sure we had the most up-to-date information throughout our purchase. Great buying experience! Everything went very smoothly and they gave always made sure we had the most up-to-date information throughout our purchase. Great buying experience! Everything went very smoothly and they gave us a fair price. More
by Kyran S
December 24, 2024
The used car selection is pretty decent, and the service/ repair department is usually very good repair department is usually very good More
by Bikrchik
December 24, 2024
Good people, good service, and everyone is very respectful of their customers. Sales went smooth respectful of their customers. Sales went smooth More
by Ihor
December 23, 2024
Staff is very helpful and efficient. They’re willing to do whatever it takes to make sure the customer is taken care of. They’re willing to do whatever it takes to make sure the customer is taken care of. More
by Ndeckard1017
Employees Worked With
December 23, 2024
Very friendly! Easy to deal with! Thank you! Steve was great and very helpful with our purchase Easy to deal with! Thank you! Steve was great and very helpful with our purchase More
by Mgemini2312
Employees Worked With
December 22, 2024
Mike waddle is the best! Very knowledgeable and very honest .He definitely knows his stuff! Very knowledgeable and very honest .He definitely knows his stuff! More
by anthony12368
Employees Worked With
December 21, 2024
Drove from Wisconsin to get an awesome deal from Lonnie Catanese and couldn’t be happier. Go see him if you are in the market Catanese and couldn’t be happier. Go see him if you are in the market More
by Robtlynch
Employees Worked With
