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Arlington Heights Ford
Arlington Heights, IL
5,314 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,314 reviews
November 07, 2025
Walked in looking for a small SUV for my daughter and Elliot came out super friendly and helpful, worked out and deal and was out super quick!!! Definitely the faster purchases I ever made made !!! Recom Elliot came out super friendly and helpful, worked out and deal and was out super quick!!! Definitely the faster purchases I ever made made !!! Recommend Arlington heights ford for your next purchase!!!! More
by Ivanf975
November 07, 2025
I had an amazing experience at Ford of Arlington Heights! From the moment I walked in, the staff made me feel welcome and valued. A special shout-out to Elliot and Mikey — they were absolutely fantastic to w From the moment I walked in, the staff made me feel welcome and valued. A special shout-out to Elliot and Mikey — they were absolutely fantastic to work with. Both were friendly, professional, and went above and beyond to make sure I found the right car at the right price. Elliot was patient and knowledgeable, answering all my questions and making sure I felt confident about my choice. Mikey handled everything smoothly and made the process quick and stress-free. Together, they made what can be a stressful experience genuinely enjoyable. My new Ford looks and drives great, and I couldn’t be happier with the service I received. If you’re in the market for a new or used car, I highly recommend Ford of Arlington Heights — and definitely ask for Elliot and Mikey! More
by liontribeconstruction
Employees Worked With
November 07, 2025
Steve is the best salesman I have ever dealt with. 5th new car here at AH Ford and I couldn’t be happier. 2 Expeditions, and F150, an Edge and now an Explorer. So straight forward. I will go to no 5th new car here at AH Ford and I couldn’t be happier. 2 Expeditions, and F150, an Edge and now an Explorer. So straight forward. I will go to no other dealer. More
by d.horvath
November 06, 2025
Always a great experience dealing with everyone at Arlington Heights Ford. Very happy with my purchase. Arlington Heights Ford. Very happy with my purchase. More
by srosendahl
November 06, 2025
Very courteous, capable and prompt. Promised to have by a certain time, and delivered appropriately. Promised to have by a certain time, and delivered appropriately. More
by mandrslavik
Employees Worked With
November 06, 2025
The people I dealt with were all friendly, knowledgeable and helpful. The two men who picked up and brought back my car were great! and helpful. The two men who picked up and brought back my car were great! More
by What for?
November 05, 2025
JB was a super good service rep. He made sure I was surprised of what needed to be done with the vehicle and got it taken care of very promptly. I would highly recommend him. He made sure I was surprised of what needed to be done with the vehicle and got it taken care of very promptly. I would highly recommend him. More
by markreinhard
Employees Worked With
November 05, 2025
Dealership went above and beyond to make sure we were comfortable with our choice and payments. No pressure. Highly recommended comfortable with our choice and payments. No pressure. Highly recommended More
by Tcoughlin1979
November 04, 2025
Elliott did a great job assisting us with our Ford Escape purchase. The process went very smoothly. I highly recommend working with Elliott. purchase. The process went very smoothly. I highly recommend working with Elliott. More
by JTB
Employees Worked With
November 04, 2025
Awesome dealership and salesperson. Got me the deal I wanted and compared to other Ford dealerships Got me the deal I wanted and compared to other Ford dealerships More
by SCOTTGOMEZ134
