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Arlington Heights Ford
Arlington Heights, IL
5,662 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,662 reviews
July 16, 2026
Amazing dealership, very clean and super friendly staff. Well organized. I love all the cars they have to offer! Well organized. I love all the cars they have to offer! More
by cambree
July 15, 2026
Elliott and the dealership was a pleasure to deal with. It was a very smooth transition no arguing no bickering back-and-forth over price. I would buy and/or let my friends and family know to use Elliott a It was a very smooth transition no arguing no bickering back-and-forth over price. I would buy and/or let my friends and family know to use Elliott and Arlington heights Ford. More
by dsarallo
Employees Worked With
July 13, 2026
Jazmin is the best, friendly. Fast and effient. The dealer is warm and welcoming. Will be recommending family and friends Fast and effient. The dealer is warm and welcoming. Will be recommending family and friends More
by brannigan
July 11, 2026
Excellent service, very fast entry via the express lane, friendliness, unbeatable service, and great attention. friendliness, unbeatable service, and great attention. More
by Francisco Javier Trujillo
Employees Worked With
July 06, 2026
Jazmin was amazing . No pressure for us to buy and nothing but a professional positive experience. No pressure for us to buy and nothing but a professional positive experience. More
by Murphy
Employees Worked With
July 05, 2026
Excellent service every time! As a woman a dealership you can trust! This dealership is one that won’t add unnecessary service, trust means a lot. As a woman a dealership you can trust! This dealership is one that won’t add unnecessary service, trust means a lot. More
by Reddanyo
July 03, 2026
Clean and straight forward, AH Ford made it easy to come in, look around, and find the car I was looking for. in, look around, and find the car I was looking for. More
by John Kowols
Employees Worked With
July 03, 2026
She was really good and the best help me on everything I need it ask for her at ford in Arlington Heights need it ask for her at ford in Arlington Heights More
by k.segura0618
Employees Worked With
July 02, 2026
Excelente servicio Rápido y eficiente Muy profesional Respuestas rápidas y muy bien explicadas Excelente servicio Excelente tiempo Respuestas rápidas y muy bien explicadas Excelente servicio Excelente tiempo More
by Castilla.1980
Employees Worked With
July 01, 2026
The service was great and they made it relatively easy to decide to get through the buying process. decide to get through the buying process. More
by Amyk94
Employees Worked With
