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Arlington Heights Ford
Arlington Heights, IL
5,576 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,576 reviews
April 22, 2026
Rich is amazing as always and I always feel like a treasured guests when I visit AH Ford! treasured guests when I visit AH Ford! More
by Navyet08
April 22, 2026
Good environment good guy Elliot it’s fast to approve come see Elliott he will help you come see Elliott he will help you More
by rohah
April 20, 2026
Jeremy and Elliott were the best they helped us get another escape. Definitely will come back to see them another escape. Definitely will come back to see them More
by James
April 20, 2026
We had a fantastic experience buying our next Bronco from Jazmin. Very helpful and knowledgeable . Financing went very smoothly, very transparent process.. Everyone working there is very kind and attentive Jazmin. Very helpful and knowledgeable . Financing went very smoothly, very transparent process.. Everyone working there is very kind and attentive, speaks volume to the management, you can tell employees enjoy working there. We had a pleasure to meet the manager Junior and just like the rest of the experience was excellent. If you are looking for a large selection of vehicles and staff that truly listens to your needs , you should visit them. Purchased over 10 cars in my life and this was honestly one of the most pleasant experiences. More
by Kleiter
Employees Worked With
Other Employees :
Ricardo Estrada
April 20, 2026
I had a great experience purchasing my vehicle from Arlington Heights Ford. The entire process was smooth, professional, and stress-free from start to finish. Communication was excellent throughout, an Arlington Heights Ford. The entire process was smooth, professional, and stress-free from start to finish. Communication was excellent throughout, and I always felt informed and comfortable with each step. A special shoutout to Elliott Reichel, who was outstanding to work with. More
by johnpauljung
April 18, 2026
Lonnie provided great service, was fast and made the car buying process easy…will definitely be buying from this dealership again! buying process easy…will definitely be buying from this dealership again! More
by Neil
Employees Worked With
April 18, 2026
Jazmin was great ! Thank you so much great job great car thank you again Jasmin Thank you so much great job great car thank you again Jasmin More
by Alexkoustas57
Employees Worked With
April 17, 2026
I enjoyed my experience with Elliott and John. They both did a great job and assisting me with my bronco purchase. Thank you so much. They both did a great job and assisting me with my bronco purchase. Thank you so much. More
by turboja2003
Employees Worked With
April 17, 2026
JB always takes good care of us when we come in and gives us the details of what needs to be done on the escape. We are very happy with the work and know we can count on it being done right. us the details of what needs to be done on the escape. We are very happy with the work and know we can count on it being done right. More
by Tdevine71
Employees Worked With
