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Arlington Heights Ford
Arlington Heights, IL
5,633 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,633 reviews
June 04, 2026
Very nice dealership. I would rate it highly the service dept was excellent. Mike was very cooperative and aimed to please I would rate it highly the service dept was excellent. Mike was very cooperative and aimed to please More
by Njg41
Employees Worked With
June 02, 2026
Jesus was a great salesman and very easy to work with same with finance guy. same with finance guy. More
by cpetrbok
June 02, 2026
Jesus was a pleasure to work with. We did not have to wait around. The car was as described and price stayed as negotiated. We did not have to wait around. The car was as described and price stayed as negotiated. More
by Tim P
June 01, 2026
Elliott Reichel was beyond helpful, knowledgeable and made our car shopping experience fun! Thank you! made our car shopping experience fun! Thank you! More
by jhellmer
Employees Worked With
May 30, 2026
Sam Vasco was an absolute pleasure to work with. His demeanor and professionalism was first class. I highly recommend seeking him out if you are in the market for a vehicle! His demeanor and professionalism was first class. I highly recommend seeking him out if you are in the market for a vehicle! More
by Tina
Employees Worked With
May 30, 2026
Jazmine was very informative and helpful about getting a car. Went through all the information on the car and the bells and whistles. 10/10! :) car. Went through all the information on the car and the bells and whistles. 10/10! :) More
by mamatwo2008
Employees Worked With
May 30, 2026
Eliot and Jasmin were great and helpful fast service and accurate straight to point no going back and forth accurate straight to point no going back and forth More
by vanehdel
May 30, 2026
Thankful to Elliott, that he took the time to look at several vehicles with us during our visit. several vehicles with us during our visit. More
by tommyswind
Employees Worked With
May 30, 2026
Elliott helped me buy my truck and it was a super smooth process the entire time. process the entire time. More
by gideonswind
Employees Worked With
