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Acura of Berlin
Berlin, CT
969 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 969 reviews
October 31, 2024
Keith is always friendly and professional. My only surprise was that the car hadn't been put through the car wash even though it was sitting there for 4 days, plus my battery that they had re My only surprise was that the car hadn't been put through the car wash even though it was sitting there for 4 days, plus my battery that they had replaced was sitting on the floor of my back seat with no explanation, though I got one later. Finally, it was expensive and I wasn't sure how well they inspected the brakes on the multipoint inspection, but I will bring it back if there's any problem. Car felt good driving home. Thanks! More
by MIKENDINA
Verified Customer
October 30, 2024
I have been with Acura fir over 12 years! Adam ciuld not had make my new lease purchase a bettee experience. He was very patient and met all my needs. He is the perfrct salesman with 5* profe Adam ciuld not had make my new lease purchase a bettee experience. He was very patient and met all my needs. He is the perfrct salesman with 5* professionalism. He know everything about the car and was very honest from start to finish. I will recommend him to any of my family and friends. I Speak very highly of him as he made this experience everything and more! More
by Suvibes23
Employees Worked With
October 29, 2024
My sales person was Adam L. I told him what I wanted to see he didn’t sell me nothing I wasn’t looking for and helped me the entire time . 5 stars I told him what I wanted to see he didn’t sell me nothing I wasn’t looking for and helped me the entire time . 5 stars More
by KCM52
October 27, 2024
Hello all, This was my first experience with an ACURA Dealership and I believe in many cases first impressions are everything, the staff informative and help full I received follow up's and call back's. Dealership and I believe in many cases first impressions are everything, the staff informative and help full I received follow up's and call back's. Satisfied with the service. More
by dariusrogers04
Employees Worked With
Brian Roush
October 25, 2024
I had never had no issue with this dealer nice super clean very polite people clean very polite people More
by eneidamoggy
Employees Worked With
October 25, 2024
First time being there not bad quick with the service. Wasn't expecting for my service to be that quick Wasn't expecting for my service to be that quick More
by pmello921
Employees Worked With
October 23, 2024
Very nice and polite. Also very informative. Everything went great and easy. Would do business with them again Also very informative. Everything went great and easy. Would do business with them again More
by BMARCUSS
Employees Worked With
October 22, 2024
Hold my car for a day , no loaner car, Got back car at end of day when need pick up my kids with one car that need share with wife . Told me stuff that they did to it and on camera seen something differen end of day when need pick up my kids with one car that need share with wife . Told me stuff that they did to it and on camera seen something different that the claim And this is not first time More
by Tompolkowski
Employees Worked With
Ray Lattman
October 20, 2024
Took care of the issue and vehicle now runs great. really liked the video review really liked the video review More
by chrismurphy614
Employees Worked With
