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Acura of Berlin
Berlin, CT
1,051 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,051 reviews
January 21, 2025
Professional staff and more than willing to work with us to facilitate the transaction. They went above and beyond to make us feel comfortable. to facilitate the transaction. They went above and beyond to make us feel comfortable. More
by Kalpesh Mistry
January 20, 2025
Outstanding dealership. The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me s The sales professional, Raj, knew the 2025 MDX, showed me all the options, got me a great deal. Lucius, the sales manager, worked hard to get me super terms on a lease More
by THOMASRGERARDE
January 20, 2025
Outstanding on everything. I felt overwhelmed and nervous buying a new car and as soon as I walked in I felt at ease. I felt overwhelmed and nervous buying a new car and as soon as I walked in I felt at ease. More
by MFANGIULLO
January 18, 2025
Didn’t keep us updated on the process at all. Super unprofessional. Wouldn’t recommend. Super unprofessional. Wouldn’t recommend. More
by Hampsterdance65
Verified CustomerEmployees Worked With
January 17, 2025
Great Customer Service. I Was In And Out Without Any Issues. They Did A Gret Job On My Truck.. I Was In And Out Without Any Issues. They Did A Gret Job On My Truck.. More
by THEOSARGENT
Employees Worked With
January 17, 2025
I received excellent service and The staff explained to me thoroughly with the issue with my car was. me thoroughly with the issue with my car was. More
by dalew2001
Employees Worked With
January 15, 2025
Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle. especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle. More
by swan
January 14, 2025
Friendly and warm atmosphere the staffs knows how to make you feel welcome and appreciates your business you feel welcome and appreciates your business More
by Shannagayt
January 14, 2025
I haven’t bought a car in 15 years and Acura of Berlin made the process very easy. I worked with Jim and he was fantastic, very knowledgeable and took his time with us. He was committed and follow throug made the process very easy. I worked with Jim and he was fantastic, very knowledgeable and took his time with us. He was committed and follow through with what he said he was going to do. Highly recommended dealership.! More
by mcann1267
Employees Worked With
January 11, 2025
Our salesman Leo was very professional and helpful. He really tried hard to make our car buying experience a positive one. Aside from that, the main issue I had with my new car was that I discovered a He really tried hard to make our car buying experience a positive one. Aside from that, the main issue I had with my new car was that I discovered a chip on the hatchback when I got the car home the day I purchased it. I was given an appointment to drop the car off to have it “fixed” by a detailer, not a body shop technician. The chip was hand painted over but still very visible. I would have expected the chip to be sanded, masked off and painted to match the new car. So this was disappointing. More
by Rich A.
Employees Worked With
