Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura of Berlin
Berlin, CT
1,083 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,083 reviews
April 14, 2024
I always get my car serviced here. Jon is friendly and helpful and I can appreicate his honesty! They are always thorough and reliable at Berlin! And Matt is always a pleasure to talk Jon is friendly and helpful and I can appreicate his honesty! They are always thorough and reliable at Berlin! And Matt is always a pleasure to talk to. More
by Jtsanchez
Verified Customer
April 13, 2024
Helpful staff that listened to what I was looking for in a vehicle. Test drive with instruction on the features of the vehicle. a vehicle. Test drive with instruction on the features of the vehicle. More
by jschuler8
April 13, 2024
Super helpful , made sure everything i needed for the vehicle was done and got the deal i was promised vehicle was done and got the deal i was promised More
by gtmario28
April 12, 2024
Brandon Hines really too time to assist us after our purchase of our 2021 Acura RDX. We were having problems with the Acura link. Brandon stepped in and made calls to help us. We really appreciated hi purchase of our 2021 Acura RDX. We were having problems with the Acura link. Brandon stepped in and made calls to help us. We really appreciated his commitment to service. More
by magarolas
Employees Worked With
April 11, 2024
Always easy to schedule. Trust the accuracy of repairs. Always made to feel welcome. Clean surroundings. Trust the accuracy of repairs. Always made to feel welcome. Clean surroundings. More
by NAKRACZKOWSKY
Employees Worked With
April 10, 2024
I was totally satisfied with the service performed. The service representative fully understood the work that was required and kept me informed of the progress. The service representative fully understood the work that was required and kept me informed of the progress. More
by rgmalinowski
Employees Worked With
April 10, 2024
I was very pleased getting my oil changed at Acura of Berlin. The staff was friendly. professional and knowledgeable. From the easy drive into to the bay area to the clean and comfortable waiting lounge Berlin. The staff was friendly. professional and knowledgeable. From the easy drive into to the bay area to the clean and comfortable waiting lounge I highly recommended this dealership. More
by Sharancrabtree
Employees Worked With
Jaime Andrzeicik
April 10, 2024
Where do I even start? From the moment I walked in I was a wreck filled with anxiety as this was my first big girl purchase! Claudia was very patient with me and literally From the moment I walked in I was a wreck filled with anxiety as this was my first big girl purchase! Claudia was very patient with me and literally held my hand through this whole process. Hands down it was a great experience and I am very grateful for her! I am in love with my new car and definitely will get my second one there! Overall great staff and great customer service!!! Highly recommend! More
by moralesedily
Employees Worked With
Other Employees :
Erik Brahushaj, Claudia Dijmarescu, Adam Leach
