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Acura of Berlin

Berlin, CT

Overview
Employees
Reviews
Vehicles
4.8
1,022 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,022 reviews

March 05, 2024

Staff very polite and very accommodating Sales person was very knowledgeable about the vehicles I'm very pleased More

by glenys.rios
Recommend Dealer
Yes
Employees Worked With
Erik and Brandon
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Mar 05, 2024 -

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

March 05, 2024

Always a pleasure everybody is very nice and efficient Easy to schedule pleasant to work with More

by Aimee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
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Mar 06, 2024 -

Acura of Berlin responded

Aimee, Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

March 05, 2024

Everyone was professional and courteous and met the needs of the car to my satisfaction More

by Lonniebooker43
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
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Mar 06, 2024 -

Acura of Berlin responded

Lonnie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

March 02, 2024

Very clear about the car, thorough maintenance service Prompt contact and fair and honorable Respectful More

by ronald.kiener
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
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Mar 03, 2024 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ronald, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

March 02, 2024

Lucious and Claudia were a dynamic duo. They took great care of us. We felt very welcomed and informed throughout our purchase of our new lease. More

by michaelhiggins34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucius Ulett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Dijmarescu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

Acura of Berlin responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Michael, for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

March 01, 2024

The Acura of Berlin team was very attentive to our needs. In addition to being very respectful of our time, we never felt pressured, nor did we feel overlooked. The vehicle we secured was immaculate upon r More

by vpradith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Budaj, Erik Brahushaj
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Mar 02, 2024 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

February 28, 2024

The salesperson provided good service and spoke smoothly and was friendly. Gives very good car information. More

by Ap9953184
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moesha Garcia
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Feb 29, 2024 -

Acura of Berlin responded

Thank you for your very kind review. Moesha, Brandon, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

February 26, 2024

Very friendly. Clean comfortable environment. Did work in a timely manner Everyone was very pleasant including the tiny girl who checked me in. Can't remember her n More

by JEFFRAJOTTE
Recommend Dealer
Yes
Employees Worked With
Jaime
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Feb 26, 2024 -

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jeff, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

February 25, 2024

I had a great experience at Acura of Berlin this past two weeks, needed to replace the mirror on our 22 MDX. And Jamie helped us along the way provided an accurate timelines. All in all it was a great experi More

by davewrenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Report | Print
Feb 26, 2024 -

Acura of Berlin responded

Dave, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Jaime can be of further assistance. Eric Diaz General Manager 860-829-3787

February 20, 2024

My experience with Acura of Berlin was great as always, very helpful. Tim from finance worked with me to get the payment I wanted. Jim Pompei as aways very helpful and pleasant to work with.. More

by DOLLY40DDD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Acura of Berlin responded

Dolly, Thanks for sharing about your experience with Acura of Berlin. Jim and our team appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

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