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Acura of Berlin

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Acura of Berlin | Page 31

Name: Acura of Berlin
Address: 224 Berlin Turnpike, Berlin, CT, 06037, US
Telephone: (860) 846-4974
Rating: 4.7

4.7

1,080 Reviews

224 Berlin Turnpike, Berlin, Connecticut 06037

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Sales: (860) 846-4974

Service: (860) 828-1100

Parts: (860) 828-1100

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Today:Open today 9:00 AM - 5:00 PM Open Now

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Acura of Berlin

Berlin, CT

Overview

Employees

Reviews

Vehicles

4.7

1,080 Reviews

Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing ...

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Today:Open today 9:00 AM - 5:00 PM Open Now

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224 Berlin Turnpike

Berlin, CT

06037

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4.7

1,080 Reviews

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View 4 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Service Price Transparency

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Purchase Time

Finance Experience

Workmanship

Service Time

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Today:Open today 9:00 AM - 5:00 PM Open Now

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Overview Employees Reviews (1,080) Inventory (160)

Sales/Showroom

Monday 9:00 AM - 6:00 PM

Tuesday 9:00 AM - 6:00 PM

Wednesday 9:00 AM - 6:00 PM

Thursday 9:00 AM - 6:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 5:00 PM

Sunday Closed

Service

Monday 7:00 AM - 5:30 PM

Tuesday 7:00 AM - 5:30 PM

Wednesday 7:00 AM - 5:30 PM

Thursday 7:00 AM - 5:30 PM

Friday 7:00 AM - 5:30 PM

Saturday 7:00 AM - 2:00 PM

Sunday Closed

Parts

Monday 7:00 AM - 5:30 PM

Tuesday 7:00 AM - 5:30 PM

Wednesday 7:00 AM - 5:30 PM

Thursday 7:00 AM - 5:30 PM

Friday 7:00 AM - 5:30 PM

Saturday 7:00 AM - 2:00 PM

Sunday Closed

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Sales: (860) 846-4974

Service: (860) 828-1100

Parts: (860) 828-1100

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Jim Pompei

Product Specialist

5.0

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April 02, 2025

Jim was very helpful and straightforward in helping me purchase my Integra. Acura of Berlin is definitely keeps the customer experience as a ... Jim was very helpful and straightforward in helping me purchase my Integra. Acura of Berlin is definitely keeps the customer experience as a high priority. Read More Read Less

April 02, 2025

Everyone was very helpful and courteous and our salesman Jim Pompei was awesome. It was a team effort to get the car and color we wanted an ... Everyone was very helpful and courteous and our salesman Jim Pompei was awesome. It was a team effort to get the car and color we wanted and it all worked out. Read More Read Less

March 28, 2025

The dealership was very welcoming. My sales associate James Pompei was very personable, and worked hard to get you what you wanted , and wha ... The dealership was very welcoming. My sales associate James Pompei was very personable, and worked hard to get you what you wanted , and what works best for you. He listens to the details of exactly what you’re looking for. Read More Read Less

Navaraj Sankar

Product Specialist

4.9

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April 02, 2025

I did not meet Brandon Hicks… to my knowledge. The dealership was well clean. Beverages were offered. ... I did not meet Brandon Hicks… to my knowledge. The dealership was well clean. Beverages were offered. Read More Read Less

March 23, 2025

Very, very pleasant experience The sales people were kind and pleasant. They listened and understood what I wanted and at the end we closed ... Very, very pleasant experience The sales people were kind and pleasant. They listened and understood what I wanted and at the end we closed the deal. Read More Read Less

March 11, 2025

I have been dealing with Acura of Berlin since 2010 and have not been disappointed. I would recommend them if you are looking to purchase a ... I have been dealing with Acura of Berlin since 2010 and have not been disappointed. I would recommend them if you are looking to purchase a vehicle or if you need your vehicle serviced. Read More Read Less

Leonard Pascual

Product Specialist

4.8

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April 03, 2025

Amazing service, great attitude and so nice and helpful. Will suggest to others for help. ... Amazing service, great attitude and so nice and helpful. Will suggest to others for help. Read More Read Less

April 03, 2025

I worked with Leo to help me buy my 2022 Acura MDX. He's a great guy and I felt no pressure to buy a car. He gave me his honest advice on wh ... I worked with Leo to help me buy my 2022 Acura MDX. He's a great guy and I felt no pressure to buy a car. He gave me his honest advice on which model/year U should buy and was a great salesman to work with. Read More Read Less

April 03, 2025

Leo is wonderful to work with. He is professional and took care of all questions. ... Leo is wonderful to work with. He is professional and took care of all questions. Read More Read Less

Christian Rich

BDC Specialist

4.9

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March 19, 2025

Came in knowing what I wanted but I wasn’t met with any pushy sales tactics or finance discussions. I hate the car buying experience (maybe ... Came in knowing what I wanted but I wasn’t met with any pushy sales tactics or finance discussions. I hate the car buying experience (maybe part of the reason why I had my last MDX for 12 years), but they made this upgrade experience less painful. Thank you! Read More Read Less

February 27, 2025

I spoke to Christian on Wednesday and told him I'd be coming in Thursday to see a vehicle. He would not be in, but set me up to see Leo. L ... I spoke to Christian on Wednesday and told him I'd be coming in Thursday to see a vehicle. He would not be in, but set me up to see Leo. Leo greeted me like family walking through the door, worked hard to show me every option that might work and to understand my needs. We sat with Lucious the sales manager, who was also an absolute please to work with and gave me an amazing deal on both my trade, and the new vehicle. I had researched and knew what to expect, but the entire staff exceeded those expectations. I also got the opportunity to chat with Eric, the GM. Great guy, and very easy to want to do business with. When it came time to sign paperwork I met Claudia, who was extremely helpful, kind and patient. Overall this was one of, if not the best car buying experience I've had. Highly recommend anyone looking for an Acura check these guys out. Read More Read Less

February 15, 2025

The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back agai ... The car was as described online, the sales team did not try to pull and “fast ones”, and they were respectful of my time. Would go back again. Read More Read Less

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Showing 1,080 reviews

May 09, 2024

SERVICE VISIT

Very attentive to keeping me informed every step of the way. Totally transparent with what is a need to do versus a nice to do. way. Totally transparent with what is a need to do versus a nice to do. More

by MICHAEL_LONG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Keith Davis

5.0

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May 09, 2024 -

Acura of Berlin responded

We are very happy to have provided you with such a positive experience, Michael! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

May 09, 2024

SALES VISIT - NEW

Brandon and his team made the trade in process simple. The price was unbeatable to start. Love my new RDX The price was unbeatable to start. Love my new RDX More

by jenniferlyn1028

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Brandon Hines

5.0

Other Employees : Erik Brahushaj

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May 09, 2024 -

Acura of Berlin responded

Thank you for your feedback on your recent visit to Acura of Berlin. It's great to hear that Brandon and the team were able to assist you and that you had such a positive experience. Eric Diaz General Manager 860-829-3787

May 06, 2024

SERVICE VISIT

nice clean service center and Jamie was very informative. I recommend anyone who's needs work done to thier vehicle I recommend anyone who's needs work done to thier vehicle More

by cameronrozie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jonathan Roath

5.0

Other Employees : Jaime Andrzeicik

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May 06, 2024 -

Acura of Berlin responded

Thanks for sharing about your experience with Jamie here at Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

May 05, 2024

SERVICE VISIT

Clean faculty, nice friendly people. Good pricing on oil and filter change. Would recommend to friends and family. Good pricing on oil and filter change. Would recommend to friends and family. More

by TEAEMA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Gina Battistini

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May 05, 2024 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Gina met your service expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years! Eric Diaz General Manager 860-829-3787

May 05, 2024

SERVICE VISIT

Friendly, courteous, comfy, and great value. This is an old school dealership that treats you like a person and I will be back! Thank you! This is an old school dealership that treats you like a person and I will be back! Thank you! More

by Paul Paniccia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jaime Andrzeicik

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May 05, 2024 -

Acura of Berlin responded

Paul, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

May 02, 2024

SERVICE VISIT

Service was good and happy to get serviced earlier than scheduled and was attentive to my questions. scheduled and was attentive to my questions. More

by Phaychithsanith

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jaime Andrzeicik

Report | Print

May 02, 2024 -

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

April 30, 2024

SERVICE VISIT

This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!! buisness, i would recomemmed everyone coming here even if you dont own an acura!!! More

by Semiromerovic

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jim Pompei

5.0

Keith Davis

5.0

Matthew Roy

5.0

Jonathan Roath

5.0

Other Employees : Ray Lattman, Jaime Andrzeicik, Gina Battistini, Erik Brahushaj, Claudia Dijmarescu, Adam Leach

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May 01, 2024 -

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

April 30, 2024

SERVICE VISIT

It was fine for the second time I was there for the same problem. Finally problem. Finally More

by rcusdesign

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jaime Andrzeicik

Report | Print

May 01, 2024 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

April 30, 2024

SERVICE VISIT

Acura of Berlin was very thorough and informative. I’ll definitely bring my vehicle back to that location. I’ll definitely bring my vehicle back to that location. More

by mrsdgomes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jonathan Roath

5.0

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May 01, 2024 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

April 30, 2024

SERVICE VISIT

The staff is very helpful. They always answer your questions. If you have them they recommend what your car needs and the facility is always clean. They always answer your questions. If you have them they recommend what your car needs and the facility is always clean. More

by Jackie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Keith Davis

5.0

Report | Print

May 01, 2024 -

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jackie, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

Acura of Berlin | Page 31

Acura of Berlin Awards Awards

Acura of Berlin Hours Hours

Jim Pompei

Navaraj Sankar

Leonard Pascual

Christian Rich

Showing 1,080 reviews

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