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Acura of Berlin
Berlin, CT
1,022 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,022 reviews
March 31, 2024
Grate service, friendly people. I love it excellent service. friendly employees. I like the fact that the service does not try to make money from you by forcing you to do many thing I love it excellent service. friendly employees. I like the fact that the service does not try to make money from you by forcing you to do many things with the car, but simply advises that it would be better to replace it now, and what can you wait for More
by myhailomm
Verified Customer
March 31, 2024
Jaime is awesome. I have bought about a dozen cars from Acura I the past 20 years. I can't say enough about Jaime. She has really taken care of me. Would give her a 6 I have bought about a dozen cars from Acura I the past 20 years. I can't say enough about Jaime. She has really taken care of me. Would give her a 6 if I could have. More
by JEFFRAJOTTE
Employees Worked With
Jaime Andrzeicik, Jaime Andrzeicik
March 23, 2024
My previous interaction with the service dept did not go well and Jonathan worked hard to make things right and make me comfortable coming back for service well and Jonathan worked hard to make things right and make me comfortable coming back for service More
by Customer
March 11, 2024
The staff at Acura of Berlin were professional, friendly and attentive throughout (and after) the entire sales process. and attentive throughout (and after) the entire sales process. More
by Berlin Resident
March 07, 2024
Everyone was very kind and helpful during the process. If I felt I didn't understand something at any point in time they would take the time to explain it to me. They mad me feel comfortable and it was al If I felt I didn't understand something at any point in time they would take the time to explain it to me. They mad me feel comfortable and it was all done in a timely manner. I never felt pressured, nor overlooked. The car was beautiful and in perfect condition. would 100% buy from here again. Thank you so much everyone for all your help! More
by Kat
March 07, 2024
This was my first time at an Acura dealership. And Acura of Berlin. I had a great first time experience very knowledgeable, friendly and very customer service oriented. I will be a repeat customer And Acura of Berlin. I had a great first time experience very knowledgeable, friendly and very customer service oriented. I will be a repeat customer throughout the years to come. More
by Hector Flores Garcia
March 06, 2024
Great love it. My self and my Wife. We, like to said, that Mr. Pompei wis a great sellsman, he, hellp us a lot. My self and my Wife. We, like to said, that Mr. Pompei wis a great sellsman, he, hellp us a lot. More
by Jvegaalta1
March 06, 2024
I would highly recommend this car dealership. The whole process was very smooth and easy and they were super. The whole process was very smooth and easy and they were super. More
by cweldennutmeg
