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Acura of Berlin
Berlin, CT
968 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 968 reviews
March 02, 2024
Lucious and Claudia were a dynamic duo. They took great care of us. We felt very welcomed and informed throughout our purchase of our new lease. They took great care of us. We felt very welcomed and informed throughout our purchase of our new lease. More
by michaelhiggins34
March 01, 2024
The Acura of Berlin team was very attentive to our needs. In addition to being very respectful of our time, we never felt pressured, nor did we feel overlooked. The vehicle we secured was immaculate upon r In addition to being very respectful of our time, we never felt pressured, nor did we feel overlooked. The vehicle we secured was immaculate upon reception and they were quick to address any concerns. Would buy from this dealership again! More
by vpradith
February 28, 2024
The salesperson provided good service and spoke smoothly and was friendly. Gives very good car information. and was friendly. Gives very good car information. More
by Ap9953184
February 26, 2024
Very friendly. Clean comfortable environment. Did work in a timely manner Everyone was very pleasant including the tiny girl who checked me in. Can't remember her n Clean comfortable environment. Did work in a timely manner Everyone was very pleasant including the tiny girl who checked me in. Can't remember her name More
by JEFFRAJOTTE
Verified CustomerEmployees Worked With
Jaime
February 25, 2024
I had a great experience at Acura of Berlin this past two weeks, needed to replace the mirror on our 22 MDX. And Jamie helped us along the way provided an accurate timelines. All in all it was a great experi weeks, needed to replace the mirror on our 22 MDX. And Jamie helped us along the way provided an accurate timelines. All in all it was a great experience Thank you Jamie. More
by davewrenn
Employees Worked With
February 20, 2024
My experience with Acura of Berlin was great as always, very helpful. Tim from finance worked with me to get the payment I wanted. Jim Pompei as aways very helpful and pleasant to work with.. very helpful. Tim from finance worked with me to get the payment I wanted. Jim Pompei as aways very helpful and pleasant to work with.. More
by DOLLY40DDD
February 19, 2024
Diyan gave us a good price, the car is clean and in mint condition. Great service condition. Great service More
by Ethan06
February 10, 2024
Jamie called me when my car part came in, she was able to assign Freddie to drop me off at the gym . She is very friendly and competent . Freddie is also very professional and friendly we usually have a good assign Freddie to drop me off at the gym . She is very friendly and competent . Freddie is also very professional and friendly we usually have a good conversation during drop off. More
by AAYUB1
