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Acura of Berlin
Berlin, CT
1,093 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,093 reviews
October 11, 2024
First visit was for an oil change. Great team and they put the oil in the right place. That's a win. Great team and they put the oil in the right place. That's a win. More
by No screen name
Verified Customer
October 10, 2024
We worked with Jim on the purchase of my 2024 Acura and I could not recommend him enough. He was extremely knowledgeable throughout the process and able to answer any questions I had with ease. The inventory could not recommend him enough. He was extremely knowledgeable throughout the process and able to answer any questions I had with ease. The inventory Acura of Berlin had was also far above what other Acura dealerships were able to offer. I would definitely recommend Jim and Acura of Berlin and I am very excited and happy with my new purchase. More
by Seanna F.
Employees Worked With
October 10, 2024
Jaime Andrezicik provided excellent customer support. She delivered on what she promised Acura can do. She was concise and pleasant to deal with. Thank you Jaime She delivered on what she promised Acura can do. She was concise and pleasant to deal with. Thank you Jaime More
by maged.loka
Employees Worked With
Jaime Andrzeicik
October 09, 2024
Have a new 2024 RDX and I know there is an issue with the cable for the radio screen and even though I am having many issues with it Acura won’t fix it until I can bring it to the dealership “while the issue cable for the radio screen and even though I am having many issues with it Acura won’t fix it until I can bring it to the dealership “while the issue is happening “!?! Not sure if you think I’m lying about the issues but a vehicle of this price and being brand new I should not have to live with these issues!!!! More
by SETH34
Employees Worked With
Jaime Andrzeicik
October 09, 2024
I was very pleased working with Acura if Berlin to purchace my car. The no pressure sales was great.. purchace my car. The no pressure sales was great.. More
by BBIALCZAK95
October 09, 2024
I had a great experience buying my car. They were on top of helping me get exactly what I was looking for. I am so happy with my vehicle and the excellent customer service. I would highly r They were on top of helping me get exactly what I was looking for. I am so happy with my vehicle and the excellent customer service. I would highly recommend! More
by SHAINA.BENDER.L
October 08, 2024
The service was amazing and Fast. I was waiting for my car and received a video inspection that was detailed and informative. The service was just Excellent from start to finish. I was waiting for my car and received a video inspection that was detailed and informative. The service was just Excellent from start to finish. More
by Kevin S
Employees Worked With
October 07, 2024
I have nothing but great things to say about both Claudia and the Acura of Berlin dealership! Claudia was fantastic! and the Acura of Berlin dealership! Claudia was fantastic! More
by Phoebe Feliciano
October 06, 2024
Great service. Jonathan even knocked out a small recall for me got me back on the road quickly Jonathan even knocked out a small recall for me got me back on the road quickly More
by Tcarter157
Employees Worked With
October 04, 2024
Both Jonathan and Matthew were very responsive and helpful in tending to my needs after my purchase of a pre owned car. helpful in tending to my needs after my purchase of a pre owned car. More
by MARIASS
