Acura of Berlin

All aspects of the process were managed, professionally, timley, friendly and customer focused. They were informative but did not try to convince me into purchasing add-on that I did not want. timley, friendly and customer focused. They were informative but did not try to convince me into purchasing add-on that I did not want. More

Bought my first Acura ZDX from here and was so happy with how seamless the experience was! Love it. how seamless the experience was! Love it. More

Buying experience was adequate. Process took longer than it should have, and a mistake was made in the finances although it was corrected. Process took longer than it should have, and a mistake was made in the finances although it was corrected. More

Pleasant, accommodating and professional. Answered questions without hesitation. Great costumer service. Got me in last minute without a problem. Answered questions without hesitation. Great costumer service. Got me in last minute without a problem. More

Prompt service, excellent attitudes, wonderful mechanics. My car runs great! Will be a lifetime customer. My car runs great! Will be a lifetime customer. More

From the moment we arrived at Acura of Berlin, we were greeted by salesman Jim Pompei. It was our very first stop of searching for a new vehicle. Having never leased a vehicle before, Jim educated us on t greeted by salesman Jim Pompei. It was our very first stop of searching for a new vehicle. Having never leased a vehicle before, Jim educated us on the process and gave us valuable information to think about. We went on to a couple other dealerships ending up going back to Acura of Berlin. Jim impressed us from the get-go with his “tell it like it is” and keeping things “real” personality, which we appreciated. The whole process was very smooth from start to finish which included Brendon Hines and Tom Suchojad, Business Manager. Everyone was very friendly and knowledgeable. We are looking forward to the new car experience with Acura of Berlin and I know that we will be well taken care of! More

Claudia was a pleasure to work with. She shared many details about my new MDZ and answered all of my questions. She shared many details about my new MDZ and answered all of my questions. More

I have found the the purchase and servicing of my 2029 Acura MDX to be excellent! The service is efficient and staff polite. In one repair case a serviceman worked long and hard to finish a repair (ca Acura MDX to be excellent! The service is efficient and staff polite. In one repair case a serviceman worked long and hard to finish a repair (caused by me using the wrong grade of fuel resulting in the need for a new catalitic converter) to be finished for the weekend. Keith Davis kept me updated! More

Great Customer Service, Matt Cashier is polite and patient, the service waiting room and bathrooms are clean, with bottled water in the fridge, enough Keurig coffee and tea. patient, the service waiting room and bathrooms are clean, with bottled water in the fridge, enough Keurig coffee and tea. More

Great service, polite, clean, on time, feedback, in and out, offers, courtesy vehicle, car wash and vacuum and most of all great experience out, offers, courtesy vehicle, car wash and vacuum and most of all great experience More