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The BMW Store
Cincinnati, OH
1,738 Reviews
Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started!
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.
There’s a highly trained, knowledgeable sales staff for both new and pre-owned BMWs, an inventory of over 100 new and pre-owned BMWs is maintained to provide excellent selection, and master technicians head service teams specialized in the various operating systems of BMWs. Our extensive assortment of well-maintained pre-owned cars are showcased in our state-of-the art Cincinnati showroom. These include BMW models, as well as those made by other marques. If you find it here, rest assured it’s carefully chosen. If you don’t see a particular vehicle, visit our Vehicle Finder Service and complete the form. We will gladly inform you when a matching car arrives.
We provide competitive BMW financing and lease options available for drivers from Cincinnati, Hyde Park, Oakley, Mariemont, Madeira, Indian Hill, Blue Ash, Montgomery, Loveland, Mason, Milford, Newport, KY, Ft. Thomas, KY, Ft. Mitchell, KY, Covington, KY, Newport, KY, Villa Hills, KY, Edgewood, KY, Florence, KY, and Northern Kentucky. Our finance managers work hard so that you are provided the best BMW financing available to you.
A recently expanded service bay features 28 lifts. More than three quarters of a million dollars in parts are kept on site for quick service, and there’s a fleet of well maintained courtesy vehicles for your servicing convenience…not to mention our new state-of-the-art facility that opened in October 2016!
Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store’s passion for the marque. And for thousands of BMW customers in the Tri-State area, it’s one more reason why they choose to drive a BMW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,738 reviews
September 20, 2026
I just took delivery of BMW's new breakthrough EV, the iX3, from the BMW Store. Working with Emily and Ric, I ordered the car on May 6, the day that BMWUSA opened the order bank. Ric placed the order im iX3, from the BMW Store. Working with Emily and Ric, I ordered the car on May 6, the day that BMWUSA opened the order bank. Ric placed the order immediately, getting me near the front of the line in the USA. Emily was kind, knowledgeable, and professional keeping me informed on the car's progress from the factory in Europe to delivery to the dealership. This is my third purchase from The BMW Store since 2004. My buying experience was outstanding in every respect from ordering to trade-in to delivery on the first day allowed by BMWUSA. This dealership keeps getting better, with great people in every corner of the operation. More
by awzoepf
September 13, 2026
Mr. Corey Hart provided exceptional service, he adds value and a certain debonair; a touch of class to the company. Very well spoken, well dressed, very detailed oriented, extremely attentive, witty and value and a certain debonair; a touch of class to the company. Very well spoken, well dressed, very detailed oriented, extremely attentive, witty and business savvy. He assisted me through the entire process, even while doing his daily duties he remained consistent kept me abreast on the next steps of my vehicle, answered all of my questions. It truly shows he is true to his craft, a true people person. Iam very pleased to have had service completed at this dealership. If he were a salesman I would have purchased several vehicles from him already! More
by Kiki
Employees Worked With
September 11, 2026
Easy drop off, communication,explanation of service issues and quick pick up. Luxury car experience. issues and quick pick up. Luxury car experience. More
by Chris
Employees Worked With
September 10, 2026
Paul Kolleck is great! He makes the process easy! Also Susan Ward is the best! He makes the process easy! Also Susan Ward is the best! More
by sshoffner24
September 10, 2026
Ice been a customer since 2003 without interruption. Great job again. Work completed same day… and done right the first time. Great job again. Work completed same day… and done right the first time. More
by Samer H
Employees Worked With
September 10, 2026
Great service and great product. There’s nothing else to say. I’d recommend Paul at the BmW store to anyone There’s nothing else to say. I’d recommend Paul at the BmW store to anyone More
by eweaver@professionalradiology.com
September 09, 2026
Professional prompt courteous and family oriented service. Love my new BMW X1. Consistently is key, as long as I continue to get personalized service I will definitely be a return customer for life! service. Love my new BMW X1. Consistently is key, as long as I continue to get personalized service I will definitely be a return customer for life! More
by jawahnahollins
September 07, 2026
Always friendly and helpful. Staff is the same and it feels like they really get to know you and explain everything to you. Good service! Staff is the same and it feels like they really get to know you and explain everything to you. Good service! More
by Lindschroer
Employees Worked With
September 06, 2026
Fantastic experience, felt like their best customer while there! Truly a special experience, already have planes to purchase another vehicle here! there! Truly a special experience, already have planes to purchase another vehicle here! More
by nwhitman73
September 04, 2026
We are extremely satisfied with the work Jeremy Durbin does on our BMW. 5 star communication with us and if he is not sure we did not understand he takes the time to explain, so awesome. Very quick to te does on our BMW. 5 star communication with us and if he is not sure we did not understand he takes the time to explain, so awesome. Very quick to text us and does not leave us hanging. Nice work , and cares about our vehicle like it his own More
by Harleysteve50
Employees Worked With
