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Mercedes-Benz of Hagerstown

Hagerstown, MD

5.0
2,610 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,610 reviews

March 04, 2026

Barry was great! ! He helped me find the right vehicle for my needs. I am a realtor and drive more than average miles and found a vehicle with unlimited mileage warran More

by michellemari55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2026

Comfortable professional low pressure process. Questions were answered, car really sold itself, and although we purchased a 'pre-loved' vehicle, we still received first class treatment. Recommend! More

by littledogleslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Mercedes-Benz of Hagerstown responded

We're thrilled to hear your experience was so positive! Thank you for choosing Mercedes-Benz of Hagerstown and for your kind words. Enjoy your 'pre-loved' vehicle!

February 22, 2026

Our experience at Mercedes Benz of Hagerstown was comfortable and respectful from exploring cars to our actual purchase. We are grateful for the professionalism of Barry London and the time he took More

by MTW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Mercedes-Benz of Hagerstown responded

We're so pleased to hear that you had a comfortable and respectful experience with our team, especially Barry, Justin, and Christine. Thank you for choosing Mercedes-Benz of Hagerstown and for your high recommendation!

February 21, 2026

Barry was extremely helpful and helped me find my dream car. He made the process smooth and easy. Outstanding service. More

by tkinsey2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Mercedes-Benz of Hagerstown responded

Thank you for your fantastic feedback! We’re thrilled Barry helped you find your dream car. Enjoy every mile in your new vehicle, and we hope to see you again at Mercedes-Benz of Hagerstown.

February 18, 2026

Barry was extremely responsive and professional. Barry and Christine worked quickly and were very organized. I appreciate both of them for making the purchase smooth and quick. More

by Adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Mercedes-Benz of Hagerstown responded

Adam, we're so happy to hear Barry and Christine made your experience smooth and efficient at Mercedes-Benz of Hagerstown. We hope to see you again down the road! Safe travels!

February 17, 2026

I've bought a lot of cars over the years, and this was truly the easiest and best purchase experience I have ever encountered. This is also the first time I've bought a car in another state many hours awa More

by JAT
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Mercedes-Benz of Hagerstown responded

JAT, it's awesome to hear that your experience with Rob and our team was so smooth and positive. Thank you for choosing Mercedes-Benz of Hagerstown and for giving us five stars. Safe travels in your new ride!

February 15, 2026

It was a pleasure working with Barry and Christine. Barry was very knowledgeable and professional. When it came time to pick up and sign the paperwork with Christine everything was organized and quick. More

by SWright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2026 -

Mercedes-Benz of Hagerstown responded

We’re so glad to hear you had a seamless experience with Barry and Christine! Thank you for recommending Mercedes-Benz of Hagerstown.

February 03, 2026

Barry & Austin. ..and the entire MB of Hagerstown team were outstanding on all levels. A fabulous car buying experience....Thank You! More

by mgildenhorn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Mercedes-Benz of Hagerstown responded

We’re happy to hear you had a fabulous car-buying experience with Barry, Austin, and the rest of the team here at Mercedes-Benz of Hagerstown! We wish you many safe and happy miles ahead!

January 26, 2026

Rob was great to work with. Things went very smooth and we were treated fairly ono our trade. I would recommend Rob and this dealership to anyone looking for a car. More

by Ken.klac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Mercedes-Benz of Hagerstown responded

Ken, thank you for sharing your recommendation of Rob and the team! We hope to see you again at Mercedes-Benz of Hagerstown.

January 25, 2026

One of the best car buying experiences I’ve ever had! Rob was amazing from the first email and got me the car I wanted! Highly recommend everyone come here! More

by Unicornriah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Mercedes-Benz of Hagerstown responded

We're happy to hear that Rob was so helpful from start to finish, thank you for choosing Mercedes-Benz of Hagerstown! Wishing you many safe and happy miles ahead!

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