Toni Ivanovic
Toni Ivanovic at Family Hyundai
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Toni Ivanovic

Sales Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.2
75 Reviews
4.2

75 Reviews

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75 Reviews of Toni Ivanovic

January 02, 2025

Dealership Rating
Employee Rating

My car was 1 month old and the battery died. I had it jumped and was told to bring it in and they would replace the battery. Not the case. I was told that it would be a couple days. They gave me More

by SMHUSTON18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 13, 2024

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It was good just a long wait even with appointments it’s more than likely over an hour More

by KEVA.TERRY.JACKSON
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 14, 2024

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2024

Dealership Rating
Employee Rating

Working with Carlos was great, he made the whole move smoothly. I would recommend him to friends & Family More

by MADEMAN7109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2024

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.

November 20, 2024

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Employee Rating

Great service and a friendly staff. Knowledgeable and prompt with answers and solutions. Easy to deal with. More

by KIRE51
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Joanna Gonzalez

Nov 20, 2024

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

November 06, 2024

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Employee Rating

the people that I dealt with were friendly informative and understanding to my needs both immediate and long term the car was fixed within the time given and the first time and the cost didnt hurt too muc More

by KIRKSEYDUANE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 07, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 22, 2024

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Great, reliable, considerate, very friendly, professional, treats you like family, hard working to get you the best deal. More

by EVERETT.WARNER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Family Hyundai responded

Everett, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 16, 2024

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Employee Rating

Family Hyundai has the worst communication and customer services skills. I would not recommend them to anyone. I had to call corporate on Family Hyundai, which was no help. I had to go over my advisor head More

by DESIREE.STANLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hadim, candy

Sep 20, 2024

Family Hyundai responded

Thank you for bringing this to our attention, Desiree, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 15, 2024

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Employee Rating

Awesome people,listened to my concerns and took care of my investment! Thank you very much!! More

by Adelaleurs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 31, 2024

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Employee Rating

Great, outstanding, very polite and courteous, very professional, considerate, sensitive to the customer needs. Thanks More

by EVERETT.WARNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2024

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 29, 2024

Dealership Rating
Employee Rating

Great service, pleasant atmosphere, all questions answered, great personalitys Helped me with all my options on a 22 leased Kona More

by POSENGEO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 29, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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