Check out Jaclyn Bobbitt's reviews on DealerRater

April 12, 2026

Dealership Rating

Employee Rating

This was the third vehicle i purchased from family Hyundai in two years there willing ness to work with me speaks volume, that's why I'll be back in the future Hyundai in two years there willing ness to work with me speaks volume, that's why I'll be back in the future More

by RPS8716

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mayweather Shorter

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Apr 12, 2026 -

Family Hyundai responded

Thank you for choosing us again for your new Hyundai Elantra; it’s wonderful to welcome you back for your third Hyundai in two years. We’re glad our team could be flexible and make the buying process smooth. We look forward to helping you with your next vehicle whenever you return.

April 02, 2026

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Employee Rating

Jacklin was great ! But the finance guy was very sneaky with the GAP insurance.. it should be a crime when you say no!no! No to something and it’s added anyway. Shame on But the finance guy was very sneaky with the GAP insurance.. it should be a crime when you say no!no! No to something and it’s added anyway. Shame on him. More

by SANDRAGRAY6711

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

No

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Apr 08, 2026 -

Family Hyundai responded

Providing a positive experience is our top priority, Sandra, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Apr 08, 2026 -

Family Hyundai responded

Providing a positive experience is our top priority, Sandra, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Apr 08, 2026 -

SANDRAGRAY6711 responded

You can email or call me directly. Sandragray6711@yahoo.com or 773-972-9617.

January 22, 2026

Dealership Rating

Employee Rating

Very easy to deal with. The process was pretty painless. Would recommend to family and friends. The process was pretty painless. Would recommend to family and friends. More

by KJTRACY05

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 22, 2026 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2026

Dealership Rating

Employee Rating

1 month after I but the car the tires need replaced due to dry rot. The inspection should of seen that. My saleswoman was awesome. The finance guy was nice until we wouldn't buy the warranty. Then he was p to dry rot. The inspection should of seen that. My saleswoman was awesome. The finance guy was nice until we wouldn't buy the warranty. Then he was pretty rude More

by cortezsavage

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

No

Other Employees Tagged: Maverick Watson

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Jan 19, 2026 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Jan 19, 2026 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 13, 2025

Dealership Rating

Employee Rating

I am very pleased with Family Hyundai. It’s top notch service and everyone was very helpful. I will shop with them again if needed and have recommended them to family and friends. It’s top notch service and everyone was very helpful. I will shop with them again if needed and have recommended them to family and friends. More

by samlt515

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Al Pellizzeri

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Nov 13, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 03, 2025

Dealership Rating

Employee Rating

We were very happy with our experience with Family Hyundai, and would go to them again. Hyundai, and would go to them again. More

by jlsumner

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maverick Watson

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Nov 03, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 13, 2025

Dealership Rating

Employee Rating

My sales person Jacqueline was very knowledgeable and helped tremendously with my purchase and operation of my new Hyndai Tucson helped tremendously with my purchase and operation of my new Hyndai Tucson More

by YESPENQUINNS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Al Pellizzeri, Scott Lupo

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Sep 13, 2025 -

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Hyundai are glad to have you as a customer.

August 30, 2025

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Employee Rating

Sales personal were patient and knowledgeable. Maintenance personnel were also patient and knowledgeable. Issue was diagnosed and taken care of. Since the part wouldn't arrive until the next day, Maintenance personnel were also patient and knowledgeable. Issue was diagnosed and taken care of. Since the part wouldn't arrive until the next day, Ken gave me a loaner. More

by RDOMINIAK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robbie Watson , Ken

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Aug 31, 2025 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 14, 2025

Dealership Rating

Employee Rating

You would think of the concept of family you think warm and caring not them. They shouldn't be able to use the name Family... Family doesn't cheat you. and caring not them. They shouldn't be able to use the name Family... Family doesn't cheat you. More

by ckellydavis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Graham Watson, Mayweather Shorter, Mark Holder, Maverick Watson

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Jun 18, 2025 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jun 20, 2025 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jun 20, 2025 -

ckellydavis responded

My contact information 708 710-2959 Ckellydavis@aol.com

April 09, 2025

Dealership Rating

Employee Rating

The General manager had a terrible attitude! I was not given proper paperwork before leaving ! I was not given proper paperwork before leaving ! More

by MILESDASHAY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

No

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Apr 12, 2025 -

Family Hyundai responded

We're sorry to hear about your experience, Miles, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Apr 12, 2025 -

Family Hyundai responded

We're sorry to hear about your experience, Miles, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jaclyn Bobbitt

Sales Professional

Family Hyundai

213 Reviews of Jaclyn Bobbitt

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