Dealership Experience
15 yrs, 1 mo
Industry Experience
28 yrs, 2 mos
Languages Spoken
English
371 Reviews
Write a Review371 Reviews of Graham Watson
May 30, 2024
Prompt and courteous personnel. Techs are all knowledgeable ..services are completed when they tell yoy Techs are all knowledgeable ..services are completed when they tell yoy More
Other Employees Tagged: Colin Simmons, Al Pellizzeri, TJ Schmitt, Michael Kratschmer, Mike Majors, Maverick Watson, Robbie Watson
May 28, 2024
Brought my Hyundai Tucson in for service ( oil change & tire rotation) got in and out in an hour even with a FREE car wash👍😁 tire rotation) got in and out in an hour even with a FREE car wash👍😁 More
Other Employees Tagged: Colin Simmons, Al Pellizzeri, TJ Schmitt, Michael Kratschmer
May 22, 2024
Explained thoroughly everything about the features on my car. She is very knowledgable and patient. car. She is very knowledgable and patient. More
Other Employees Tagged: Kristi Feinberg, Al Pellizzeri, TJ Schmitt, Maverick Watson, Robbie Watson
May 10, 2024
This dealership is the worst dealership in terms of customer service I've ever been to. The general managers are disrespectful and are forcing me to fix a 6,555.28 repair by myself and they won't help customer service I've ever been to. The general managers are disrespectful and are forcing me to fix a 6,555.28 repair by myself and they won't help not even a slither. I am completely in shock, please go to another dealership for a new car. More
Other Employees Tagged: Al Pellizzeri, Bob Ross, Jason Lechowicz, Toni Ivanovic, Maverick Watson, Marc Dabaco , Joe also 1 star
April 22, 2024
The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us there they always take care of us make sure that our car is maintained well Bryan always takes care of us More
Other Employees Tagged: Colin Simmons, Al Pellizzeri, Bob Ross, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors, Marc Dabaco , Brian
April 21, 2024
Tj and his whole service department are very courteous and professional. Kudos to the man in charge !! and professional. Kudos to the man in charge !! More
Other Employees Tagged: Colin Simmons, TJ Schmitt, Maverick Watson, Robbie Watson
April 10, 2024
In the need of a jam, family Hyundai was awesome to get us in at the last minute to Get our maint in before we left for our trip! We know dealerships are crazy booked but they were amazing to go above and us in at the last minute to Get our maint in before we left for our trip! We know dealerships are crazy booked but they were amazing to go above and beyond- Al over at family has been amazing to work with, always gracious assit with what we are looking to do- hands down the best More
Other Employees Tagged: Al Pellizzeri, Michael Kratschmer, Mike Majors
April 07, 2024
This is by far the best dealership I’ve ever bought a car from. I love the staff, they treat you just like the name says- FAMILY!!! from. I love the staff, they treat you just like the name says- FAMILY!!! More
Other Employees Tagged: Mayweather Shorter, Kristi Feinberg, Colin Simmons, Scott Lupo
March 09, 2024
I had a horrible experience with the staff and the sales men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down pay men Jose. We came in, found a car immediately and went straight to start the buying process. At the very last second before putting down our down payment, he came back and said they gave the car to someone else. Jose kept telling us that we had "first dibs" and "priority" and to not worry about someone else getting the car, he said we had priority no matter what which was a lie. After he told us someone just bought it we asked why he said we had "priority and first dibs". He gaslighted us saying that he didn't mean it and never said that and we must of heard him wrong after we kept asking and he kept saying the same answer to not worry about anyone else buying the car. Jose started to laugh and make us feel horrible. We were very hurt after spending 4 hours trying to get my brother his first car. We then asked to speak to the manager and he was just as rude. Neither of them didn't apologize for wasting our time. Jose never apologized, he only got defensive and had no manner, he couldn't care less. They had no manners whatsoever and wasted our time. All they had to do was apologize for wasting our time and for someone else getting the car and I would have had some respect for them but they did not care. Never have experienced such horrible customer service especially at other dealerships. I'm writing this to hopefully help others not waste their time and being treated with no respect and and manners. Jose also started laughing at my family and I when leaving, extremely disrespectful. More
Other Employees Tagged: Al Pellizzeri, Bob Ross, Jason Lechowicz, Toni Ivanovic, Maverick Watson, Giovanni Saldana, Jose Palomares, Marc Dabaco
February 25, 2024
Fabulous. Have purchased several cars within our family and have never been disappointed!! Love our new car!! Have purchased several cars within our family and have never been disappointed!! Love our new car!! More
Other Employees Tagged: Mayweather Shorter, Colin Simmons, George "Skip" Hasenjaeger, Ricky Gushi, Courtney Mearns, Scott Lupo, Kim DeVries, Robbie Watson, Cole Nicholson